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Embassy Suites by Hilton Parsippany

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871 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Parsippany
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Showing 842: English reviews
Cape May, New Jersey
Reviewed 9 June 2016

Last year I wrote a very negative review of this hotel which I will not detail again.as it happened we needed a room on short notice and decided to try again. SURPRISE. From start to finish..,perfect. Someone has done a great job of training about customer service. We will definitely return.

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Helpful?
Thank Shirley S
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Shirley, thank you very much for giving us another opportunity and for enjoying your stay with us. We are so happy to read that you appreciated the service provided by our Team and that you had a perfect stay. We are committed to deliver exceptional experiences to our Guests and it is always great to read a review like...

Portsmouth, New Hampshire
Reviewed 9 June 2016

Breakfast felt like a elementary school cafeteria. There were signs on my floor saying it was non smoking designated, I thought all Hilton properties were non smoking. Also the front desk asked for my cell and sent me texts. Creepy. And not necessary.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank M5278DVpeter
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Peter, thank you for staying with us and for your feedback. We are sorry to hear that you were not completely satisfied and we apologize about it. Our hotel is 100% non smoking but not every hotel is. That's why we have signs saying so. With regards to the concierge messaging service, we ask to our Guest if they...

vauxhall, nj
Reviewed 8 June 2016

I am a Girl Scout leader and myself along with the other leaders (3 of us) take our scouts to this hotel for an overnight pizza party, rewarding them on their hard work during our cookie season. We have 12 scouts attending and I booked a connecting room. To our dismay, they only booked one (1) room. When I confronted...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank mrsqueen6262
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Guest, thank you for sharing your experience with us and for choosing our hotel. Please accept my apologies if this time we were not able to deliver the level of experience you had in the past and we are well known for. I am really sorry about that. With regards to the connecting rooms misunderstanding, I am glad to...

Reviewed 7 June 2016

The common area is beautiful and it fools you into thinking the rest of the experience will be great. But hair in your coffee maker will change your mind. The housekeeping was terrible. The breakfast is good however and very nice that it's complimentary.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Gene M
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Gene, thank you for choosing our hotel and for taking the time to share your experience with us. I deeply apologize that your stay was not completely satisfactory with particular regards to the cleanliness aspect. I have shared your comment and concerns with our Executive Housekeeper Aparna and we will definitely make sure that it won't happen again. Usually...

Mesa Verde National Park, Colorado
Reviewed 6 June 2016

Stayed 2 nights and had a pleasant stay. Staff was friendly. Hotel was attractive. Room was clean and we had everything we needed. The breakfast was good but nothing too special. We would stay there again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Carolyn R
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Carolyn, thank you for the great review and for enjoying your stay with us. We are happy to read that you appreciated the service provided by our Team and that you would stay with us again. We are looking forward to welcoming you again. Thank you for being our Guest. Best regards, Andrea Carnevale General Manager

New City, United States
Reviewed 3 June 2016

My wife and I always have a good time when we meet a new or old friend for an get together. The lounge is always good for a snack and drink. The suites give us plenty of room for privacy , comfort and most of the comforts of home.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank William R
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear William, thank you for staying with us and for taking the time to share your experience on TripAdvisor. We are glad to read you always have great stays with us and we appreciate your loyalty. We are looking forward to welcoming you again. Kind regards, Andrea Carnevale General Manager

Sacramento, United States
Reviewed 3 June 2016

I always love the ambiance of Embassy Suites. With lots of plants, moving water and fountains, the natural light from the skylights, I feel refreshed after a long day returning "home". I also enjoy the healthy breakfast options and the clean workout room.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kathy G
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Kathy, thank you for your loyalty to Embassy Suites and for choosing our hotel. We are happy to read that you enjoyed your stay with us and that you considered our hotel "home". We are looking forward to your next visit. Thank you for being our Guest. Best regards, Andrea Carnevale General Manager

Signal Mountain, Tennessee
Reviewed 1 June 2016 via mobile

Not horrible but worn. The furniture is damaged. The room smelled like smoke and the linens were frayed. The breakfast was ok but on the weekend was like a circus. People were rude and unruly. The pool is the best feature. It is warm and so pleasant. The staff is excellent - and I would give them 5 stars!

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Helpful?
Thank NeeNee37377
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Guest, thank you for taking the time to share your experience with us on TripAdvisor. We are so happy to read that you had a good experience with us and particularly appreciated the hospitality provided by our Team. We are certainly focusing on improving the product we offer to our Guests and I am glad you appreciated our pool...

Northern NJ
Reviewed 31 May 2016

Needed nearby hotel for a few days that would accept my small dog while undergoing home renovations. Friendly staff, pretty grounds, room comfortable and very clean. GREAT location to local highways. Fully met my needs!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank pamelat508
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Pamela, thank you for selecting our hotel as your temporary "home" during the renovation of your home. We are really happy to read that you had a great stay and particularly enjoyed the friendliness of our Team and our convenient location. Thank you for being our Guest. Kind regards, Andrea Carnevale General Manager

Reviewed 31 May 2016 via mobile

We stayed at this hotel over the Memorial Day weekend. It was clearly packed when we arrived Saturday evening. Thankfully I booked a premium room on the 5th floor as a Hilton diamond member. Room had been updated and was very comfortable. Thankfully we were also away from the kids screaming in the hallway and the noise. Breakfast was good...

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Helpful?
Thank Kim B
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Kim, thank you for deciding to spend Memorial Day weekend with us and for your loyalty. As a HHonors Diamond member, we appreciate even more the fact that you had a great stay with us. It is great to know that you enjoyed your suite on the Premium Floor as well as the comfort of it. I also would...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Embassy Suites Parsippany New Jersey Hotel! Enjoy the best in Parsippany Hotels- our luxurious all-suites hotel is located just a few miles from Interstate 80 and Interstate 287, and is near Newark International Airport. We are also located near many Parsippany, NJ attractions, making us the premier destination for dining, shopping, business, or even a romantic getaway! Our hotel is a proud member of the Hilton Family of Brands in Parsippany, New Jersey! So book your stay online or call the Embassy Suites Parsippany for our Best Rate Guaranteed. ... more   less 

Additional Information about Embassy Suites by Hilton Parsippany

Address: 909 Parsippany Boulevard, Parsippany, NJ 07054
Region: United States > New Jersey > Morris County > Parsippany
Price Range: $162 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Parsippany 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Orbitz, Travelocity and Expedia so you can book your Embassy Suites by Hilton Parsippany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Parsippany
Parsippany Embassy Suites
Hotel Style:
#5 Business Hotel in Parsippany
#5 Family Hotel in Parsippany
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Parsippany staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Parsippany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here”
  • Bed bug in the sofa, open the flap and there were so many!!! Too gross to take a pic
 of 5 bubbles SolidMuldoon, 22 Feb 2017 | Read review
“Elevators close to door. free breakfast!”
 of 5 bubbles toddandlayla, 1 Feb 2017 | Read review
“5th floor was the best!”
 of 5 bubbles drmaccomputer, 29 Jan 2017 | Read review
“Get to highest floors”
 of 5 bubbles RAK363, 26 Jan 2017 | Read review
“Don't go to this hotel until you can be certain they've exterminated and replaced their current furniture.”
 of 5 bubbles marylV7998JB, 18 Jan 2017 | Read review
5 of 5