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Sheraton Parsippany Hotel

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Sheraton Parsippany Hotel
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583 Reviews from our TripAdvisor Community

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Showing 554: English reviews
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Reviewed 1 week ago via mobile

What a beautiful and updated hotel the room was spacious and clean. We had a view of the pond. Sam at the front desk was very helpful and accommodating she welcomed us as we walked into the door. Sam was great, always smiling and happy to help! Great customer service!

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Helpful?
Thank Samari C
Pella, Iowa
Reviewed 1 week ago via mobile

I choose Sheraton hotels for the comfy beds, and they never disappoint. But this hotel is under construction, so don't expect the same dining experience as you'd typically see. Main restaurant closed down, only offered service at the pub. Still a great bed and convenient location. Just wish they'd tell you in advance when things are shut down or under...

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Helpful?
Thank littlebirdy2303
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

We appreciate you taking the time to provide us with your feedback and I am glad the comfy beds continue to impress. I am also very excited to let you know our new restaurant is now open! It’s called ‘Amuse’ and it features some terrific menu items! We hope that you come by and check it out soon! Kind regards,...

Shreveport, Louisiana
Reviewed 1 week ago via mobile

Who knew southern hospitality existed in New Jersey? And castles I came here to visit NYC but stayed in nj I called ahead with a lot of questions and Samantha helped meShe was very patient with my idiocy and so helpful on the phoneWhen I checked in she was there to help me againShe was so nice and informed about...

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Helpful?
Thank McTrev86
San Diego, California
Reviewed 2 weeks ago

If you come from manhattan or EWR airport, this may not be the best place. But it is a good hotel at this area. Yes, it is a CASTLE, which is very special. The room is standard. Parking is wide open and I believe it is also a very good event place such as wedding place. Breakfast!! Breakfast is definitely...

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Thank Machilus
Reviewed 2 weeks ago

I stay at the castle often and was there this past week. There was an issue in the bathroom with the tub being clogged. Anthony C. from Engineering was such a big help. He went above and beyond to make sure it was clear for me. Always a wonderful experience during my stays at the Castle. Thank you, Marie

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Helpful?
Thank MarieSunflower626
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Hi Marie, thank you so much for your kind words about our staff an hotel. While I am sorry to hear about the tub being clogged, we certainly appreciate Anthony’s quick response to the concern and for you taking the moment to recognize him. Your comments have been shared with Anthony and the rest of our team. We look forward...

New Jersey
Reviewed 3 weeks ago via mobile

As noted in title, room was large and clean. Walls were paper thin. Heard the neighbors kid running and screaming starting at 6am. Hotel staff was wonderful. Got us the adjoining rooms we requested. They also were personable and responsive to any questions we had. A big plus! Pool was a very nice size, but crowded. It has memberships for...

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Helpful?
Thank MS64
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to review our hotel. I am sorry that your stay was disrupted by noise; we understand how that can be frustrating. We are thrilled to hear that you enjoyed our staff’s service, particularly Liam, the Irish gentlemen that assisted you. Your comments regarding the bathrooms by the pool as well as your food order...

Ringwood
Reviewed 4 weeks ago via mobile

No real restaurant at hotel. Breakfast is $22.50 per person. Clean rooms. Food is not good at all, but you can drive to a local restaurant. Bar and room service close at 11 pm on weekends. They list great amenities, but hotel run by teeneagers.

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Helpful?
Thank stevenfU5414MG
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to review our property. I am glad to hear that you enjoyed our clean rooms and close proximity to some great area restaurants. Our new restaurant, Amuse, will be opening on April 10th so we hope you will stop by for a bite! The great amenities that you mentioned include our 20,000 square foot...

The Hague
Reviewed 4 weeks ago

This hotel - with its crazy, castle-like exterior, may have a flaw or two. It's a bit tired and as a result, has been in renovation for quite some time now. The bar and restaurant areas had to be improvised in several different ways during the course of a many months. Furthermore, the air condition sounds like a rusty jet...

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Helpful?
Thank RonT58
Richmond, KY
Reviewed 13 March 2017 via mobile

Thank you to Bobbie, who provided the most attentive service and accommodated my dinner requests without batting an eyelash! Wonderful and relaxed meal. Hot and EXACTLY as ordered. Will definitely come back to visit again AND request Bobbie's section at the restaurant.

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Helpful?
Thank Jennifer W
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to provide us with your feedback; Bobbie is definitely an asset to our hotel and we will share your kind comments with her! We hope to see you again soon! Kind regards, Mike

Reviewed 13 March 2017 via mobile

This was the second leg of my honeys bday weekend. We were very excited to stay in the castle. Truly a reminder not to "judge a book by its cover." It was such a disappointment... There was major construction being done on the lobby, huge huge eye sore. I purchased the club packages and they were not offering those bennifits...

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Helpful?
Thank Latia J
NJParsippany, Front Office Manager at Sheraton Parsippany Hotel, responded to this review

Thank you for taking the time to review our hotel and give us your feedback. I am sorry for the inconvenience that you experienced from our property improvement. We are excited to say that our renovation is almost complete and our new restaurant, Amuse, will be open on April 10th! My team certainly should have informed you upon arrival of...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Parsippany Hotel is located in the center of it all! Just 30 minutes from Newark International Airport and 25 miles from New York City and convenient to several attractions! ... more   less 

Additional Information about Sheraton Parsippany Hotel

Address: 199 Smith Rd, Parsippany, NJ 07054-2813
Region: United States > New Jersey > Morris County > Parsippany
Price Range: $159 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Parsippany Hotel 4*
Number of rooms: 370
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Also Known As:
Sheraton Parsippany
Sheraton Hotel Parsippany Nj
Parsippany Sheraton
Hotel Style:
#6 Business Hotel in Parsippany
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Parsippany Hotel staff and other travellers.
12 questions
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Questions? Get answers from Sheraton Parsippany Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not face the pool area”
augustjasmine, 29 Jan 2017 | Read review
“Away from elevator is quieter.”
  • Our King Suite
sleepykumar, 23 Jan 2017 | Read review
“become a starwood rewards member”
yardleywang, 13 Jan 2017 | Read review
“Find a restaurant outside of this hotel. They are in renovation and the other is extremely expensive for the quality of food and service.”
wildfirebengals, 10 Jan 2017 | Read review
“Not above one of many banquet halls”
  • Very comfortable beds!
JimmyV412, 2 Dec 2016 | Read review
5 of 5