Crowne Plaza Princeton - Conference Center
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About
#5 of 6 hotels in Plainsboro
Location
Cleanliness
Service
Value
Nestled on 27 acres of beautiful wooded grounds with an idyllic lakefront, and minutes from Princeton University, the Crowne Plaza Princeton - Conference Center is easily reached via US Route 1 and the NJ Turnpike. Situated halfway between New York and Philadelphia, and close to Princeton University, Novo Nordisk, Siemens, BMS and Sandoz our hotel is the ideal location for the business and leisure traveler. Enjoy an elegant stay in one of our smoke-free hotel rooms and suites with free WIFI and complimentary parking. Our guest rooms feature views of our stunning campus-like property and lake. Guests looking to take advantage of our executive level rooms will enjoy additional perks, like access to our hotel’s executive lounge Monday- Friday! The Forrestal Grille is open for breakfast, lunch and dinner 7 days a week. Flight Martini and Wine Lounge offers cocktails, wine, and beer, in addition to appetizers. Our fitness center features an expansive gym, heated indoor pool, basketball & racquetball courts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Hiking
Highchairs available
Parking
Wifi
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Raquetball
Squash
Tennis court
Billiards
Bowling offsite
Fishing
Patio
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Russian, Spanish, Czech and 1 more
Location
900 Scudders Mill Rd, Plainsboro, NJ 08536-1607
Getting there
Rental CarsSee all Plainsboro car hire
333Reviews5Q+A50Room tips
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Beware! This place is an outdated bug infested hellhole! I booked this bug motel for 3 nights and on the very first night I was awaken in the middle of the morning feeling some sort of crawling sensation, only to discover several bugs in my bed!!! My family & I immediately packed our bags and demanded a full refund and was told by the incompetent manager by the name of Sonja “in order to look into a refund, I must contact the bug company first”. What sense does that make? What does the customer have to do with your bug infested property?!?!? Why would or should I have to wait to get a refund for the exterminator to confirm that your property is infested! I wish I had researched more thoroughly. After speaking to the idiot Sonja, I specifically filtered and searched Google reviews for the word “bug” and found multiple of customers had similar experiences. This place has a MAJOR bug issue. The entire property is dated. Chipped paint everywhere, trash in the conman area. I noticed 2 out of order signs on elevators and the one that worked was extremely slow! This is the most disgusting hotel I have ever stayed at! Room smelled like mildew, stains everywhere. Carpet coming apart. There has to be numerous health code violations going on at this location. I’m appalled they’re actually in business. In addition to the items mentioned above, the customer service is deplorable! Upon arrival, I asked Jessica for additional washcloths and never received them. After discovering the bugs and advising Luke of the situation, he was also rude and unwilling to offer any resolution. Avoid this place at all cost! I wouldn’t recommend this place to a rat!…
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Date of stay: August 2023Trip type: Travelled with family
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Crowne Plaza Princeton - Conference Center
Responded 3 weeks ago
Hello Beverly M, Thank you for your stay at the Crowne Plaza Princeton - Conference Center, New Jersey. We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience. I hope you stay with us again! Best regards, Clayton G. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Been here a few times, this time I attended a wedding which was four miles away from the hotel. The prices are always good and they have a ton of amenities. Nice place to stay, full bar and a restaurant for breakfast.
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
There are more problems than benefits. Issues: - Jazuzzi? Nah, not working for ages. - Pool? Cold. - Pool towels? All dirty. - Room has no comforters. - 63 degrees in room on arrival. - Old AC with non-working control. Cherry on top - tip culture for the free mediocre hotel breakfast (hash browns, scrambled eggs, bacon, etc.). They really try hard to demand tips for that by sending the server to bring you a cup of coffee - complementary, which everyone just can pour oneself there. Then invent the price for the breakfast. And start the tips at 18%. Laughed hard...
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Crowne Plaza Princeton - Conference Center
Responded 3 weeks ago
Hi Zerkella, Thank you for sharing your feedback and staying at Crowne Plaza Princeton - Conference Center. We appreciate you keeping the IHG Hotels & Resorts properties as your preferred choice for your travel needs. We aim to provide a rewarding and excellent stay for our valued guests. I'm sorry for the experience you had during your stay. I alerted our local management team regarding your concerns. I'm confident they will use this as a reference and take the necessary actions to avoid this from happening again in the future. We look forward to having the opportunity to share a more positive experience in the future. Kind regards, Rosh D. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is very outdated, the room AC units very loud and there are limited plugs near the bed to charge devices. The onsite dining options very limited and they don't allow outside food/beverages on the premises. The restaurants are understaffed. Waited 15+ minutes for someone to take my order and finally gave up. Then the vending machine was out of order and there is no onsite convenience store. To cap it all off, I requested an email copy of my invoice that never arrived. If you call the hotel directly they never answer and there is no way to leave a voicemail. I've contacted IHG via the online form and called 4 times and the invoice never arrives. I'm done with IHG hotels.
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Date of stay: July 2023Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Crowne Plaza Princeton - Conference Center
Responded Aug 10, 2023
Hi G8536LHclo, We thank you for providing feedback and choosing to stay at our Crowne Plaza Princeton - Conference Center. We appreciate you as a valued guest and for choosing IHG Hotels & Resorts as your travel partner. We are determined to provide our guests with a pleasant time. I am sorry for what happened during your visit. I shared your feedback with the hotel management so that necessary actions are in place to improve guest satisfaction. I trust their resolution will make your next stay with us better than the last. I sent you a private message to discuss this further. I hope you read it at your most convenient time. Sincerely, Renz A. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is a total dump. About 25 years overdue for a major major renovation. The furniture is in tatters, the gym smells like a dumpster. Can't believe IHG allows this to still be branded as a Crown Plaza. Definitely avoid if you can find an alternative.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Avoid this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Crowne Plaza Princeton - Conference Center
Responded 4 weeks ago
Hi Essay11, Thank you for staying at our Crowne Plaza Princeton - Conference Center. With the goals of providing high-quality standards, delivering guest satisfaction, and serve travelers' needs, I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team, and I am confident they will take immediate action to address the situation and make necessary improvements. I also sent you a private message to extend our sincere apology. Thank you again for doing business with us. I hope you will still include us in your next stay in the area. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seriously... This hotel is far from being cheap. Service should be at least polite. Ridiculous behavior, strongly rude. Not ok when you come for business meetings. Came with Pr. from Princeton and it was a shame for me.
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Crowne Plaza Princeton - Conference Center
Responded Jun 9, 2023
Hi Benedikt-barthelmous, We thank you for providing feedback and choosing to stay at our Crowne Plaza Princeton - Conference Center. We appreciate you as a valued guest and for choosing IHG Hotels & Resorts as your travel partner. The goals of Crowne Plaza are to achieve high-quality standards, deliver guest satisfaction, and serve travelers' needs. I'm sorry to learn about the situation. I shared your feedback with the hotel management so that necessary actions are in place to improve guest satisfaction. I trust their resolution will make your next stay with us better than the last. I sent you a private message to discuss this further. I hope you read it at your most convenient time. Sincerely, Renz A. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seriously ! This is the worst hotel I’ve ever been in all my business life ! Nothing to do with the personnel. They’re doing the best they can ! But the rooms are so old, so dark, with ugly furniture. The old style AC wakes you up in the middle of the night with the unbearable sound of its fan…The flat TV is the only thing that has been refurbished ! The breakfast buffet is poor and the bar/restaurant offers very basic food… The day before checkout, back from work, I found the room as I left it. No housekeeping. I crossed the housekeeper in the corridor. She reassured me and told me that she will take care of my room tomorrow… Seriously ! Waow… if you feel that you are currently too happy and euphoric, go and stay a couple of nights there. You will checkout completely depressed. IHG should stop selling these rooms and immediately close the hotel for a FULL refurbishment. This is an emergency… Mayday, Mayday……
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Crowne Plaza Princeton - Conference Center
Responded Mar 23, 2023
Hi Satof75, We appreciate you providing us with feedback regarding your stay at our hotel. We are pleased you chose to do business with IHG® Hotels & Resorts. The goals of Crown Plaza are to achieve high-quality standards, deliver guest satisfaction, and serve travelers' needs. I'm sorry to learn about the situation. I shared your feedback with the hotel management so that necessary actions are in place to improve guest satisfaction. I trust their resolution will make your next stay with us better than the last. Your business with IHG® Hotels & Resorts is appreciated. I hope you consider staying with us again to redeem your confidence. Sincerely, Renz A. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just would like to start with the front desk staff is absolutely amazing, especially John Carlos. I have stayed in this hotel over the last 10 years, several times a year for at least a week at a time. This last time I was there I have money on my desk and someone, I would guess housekeeping, took it thinking it was a tip. I reported the incident and was basically told I was lying and the housekeeper wouldnt risk her job or self esteem over $40. There is a safe in the closet, I suggest that you use it.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed 1 night, the room seemed to be clean, the bathroom not properly as in the shower there were hairs belonging to somebody else. Also common areas were not properly clean. Privacy in the room was not the best as we could hear people in the near room talking over the phone. It has a big complementary parking. Breakfast is on average in service and quality. Bottom line, it is only a “useful” place to be when in Princeton.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Check the room cleanliness before accepting it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHG Service, Owner at Crowne Plaza Princeton - Conference Center
Responded Oct 3, 2022
Hello, Supergabbio The opinions of our guests are always welcome. Thank you for letting us know about your experience and opting for us for your stay. I apologize for the situation you described, and I have shared your sentiment with our management to ensure proper action is taken. Your satisfaction and enjoyment are paramount to us, and we always strive to deliver what is expected. We look forward to seeing you again in future travels. I'm sure you'll love the changes and improvements based on your priceless feedback. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here one night and all I can say is that it was okay. The room was pretty big, the bathroom was pretty nice, and the bed and pillow was comfortable. But walking into the hotel, it feels like I've time traveled back to the 90s. The entire hotel, from the lobby to the restaurant to the rooms, is in dire need of some serious refurbishment. The elevators are at least 30 years old and are extremely slow. There is also just one elevator for the South Tower and we had to use the service elevator instead since it was much faster. Service was pretty meh. We were able to check in at 10AM which was nice but I didn't get the lake view room that I originally booked. Understandable, since I checked in early. But there was no acknowledgement from the lady at the check-in desk of my IHG membership - not so much as a thank you (frankly she seemed extremely disinterested). As a Platinum Elite I got 600 points as a welcome amenity, but this was communicated through an email instead of at check-in. Disappointing, but whatever. Our room was missing a bedsheet and the mattress cover had these horrible and disgusting stains on them. I called the front desk to let them know but since the housekeeping staff all went home, the best they could do was to give us fresh bedsheets which I put on myself. At least they were clean. Also, this is a conference hotel so I would expect a fair number of business travelers staying here, therefore the lack of adequate outlets/charging ports in the room was somewhat perplexing. The mini-fridge was extremely loud and emitted this high-pitched noise when it was on. The toilet was even louder - every time you flush it sounds like a rocket was launched. Breakfast at the restaurant was $20 per person for food you'd expect to see served complimentary at a Holiday Inn Express. Overpriced and subpar. The bacon was stone-cold. At least the service was great. All in all not the best Crowne Plaza I've stayed at. It was sufficient for one night, but I would not stay here any longer than that.…
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: Get a lake view room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from IHG Service, Owner at Crowne Plaza Princeton - Conference Center
Responded Jul 30, 2022
Dear Ming M, I appreciate you for sharing your review about your recent stay. Thank you for choosing our hotel for your visit in Princeton and for being one of our Platinum Elite members. I am very sorry that you did not experience an exemplary stay due to our hotel being dated and the cleanliness of our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the comfort of our room was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$173 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham princeton forrestal hotel plainsboro, wyndham plainsboro, plainsboro wyndham
LOCATION
United StatesNew JerseyPlainsboro
NUMBER OF ROOMS
291
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Frequently Asked Questions about Crowne Plaza Princeton - Conference Center
What are some of the property amenities at Crowne Plaza Princeton - Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Princeton - Conference Center?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Crowne Plaza Princeton - Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Princeton - Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Princeton - Conference Center?
Conveniently located restaurants include Romeo's Restaurant & Pizza, Jhopri, and The Original Steak and Hoagie.
Are there opportunities to exercise at Crowne Plaza Princeton - Conference Center?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Crowne Plaza Princeton - Conference Center have an airport shuttle?
Yes, Crowne Plaza Princeton - Conference Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Princeton - Conference Center located near the city centre?
Yes, it is 0.6 km away from the centre of Plainsboro.
Are any cleaning services offered at Crowne Plaza Princeton - Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Princeton - Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Princeton - Conference Center?
The staff speaks multiple languages, including English, Spanish, Russian, Polish, and Czech.