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2017-12-31 2018-01-01
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    Best Western Regency House Hotel

    140 State Rt 23, Pompton Plains, NJ 07444-2015
    +1 855-624-2264
    Hotel website
    Lowest prices for your stay
    2017-12-31 2018-01-01
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    Traveller (73)
    Room & Suite (33)
    Dining (10)
    • Excellent33%
    • Very good26%
    • Average18%
    • Poor9%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Regency House Hotel
    Special Offer: BOOK DIRECT & SAVE
    Hotel deals
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    Dec 31Jan 1
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (490)
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    1 - 5 of 475 reviews

    Reviewed 3 days ago

    The Absolute worst Hotel that I have ever stayed in or probably ever will. Management tried to offer me compensation in lieu of making negative or derogatory posts regarding my recent overnight stay in their hotel.

    Review collected in partnership with Best Western
    Thank Robert R
    Response from Mary A, Manager at Best Western Regency House HotelResponded yesterday

    I apologize if we did not meet your expectations.

    Hotel's Favourite
    Reviewed 1 November 2017

    This hotel has very much improved since my last stay five years ago. The lounge and breakfast area provide the traveler with the relaxing comforts required when travelling many miles from home. There is ample parking. The rooms are large and clean; and the bathroom...More

    Review collected in partnership with Best Western
    Thank stempler99
    Response from Mary A, Manager at Best Western Regency House HotelResponded 3 November 2017

    We wish to thank you for your wonderful review of our hotel. We try our best to meet and exceed your expectations. It is a great feeling to know we succeeded. We look forward to more visits with you and your family.

    Reviewed 1 week ago

    i travel a lot and i can say this is the best place i ever stay the front desk girl jackie and tiara is the best i give them 100000 note cause the are the best the manager marie sche is amazing, sche always there...More

    Review collected in partnership with Best Western
    Thank edileinev
    Response from Mary A, Manager at Best Western Regency House HotelResponded 1 week ago

    Thank you for the wonderful comments for front desk and myself. We appreciate your honesty and faithfulness to our brand and our property. Looking forward to many more visits from you. Again thank you for sharing your wonderful review.

    Reviewed 2 weeks ago

    We stayed overnight for a wedding. We were able to check in before the time we were told. The Service was great. Our heat didn’t work and they immediately came to fix it. The pillows weren’t that great though. Overall we had a great experience....More

    Review collected in partnership with Best Western
    Thank K8060IImattheww
    Response from Mary A, Manager at Best Western Regency House HotelResponded 1 week ago

    Thank you for staying with us. We appreciate your delight in expressing your service expectations and the fact we met and exceeded your expectations. Your great experience is appreciated by all of us at the hotel.

    Reviewed 2 weeks ago

    I had to switch rooms 4 times. The first room had no heat. The 2nd I didn't like because of the sleazy jacuzi with mirrored ceiling. The 3rd was noisy. The 4th was ok. But who wants to go through that? Plus my relatives experienced...More

    Review collected in partnership with Best Western
    Thank Lucia21
    Response from Mary A, Manager at Best Western Regency House HotelResponded 2 weeks ago

    Thank you for the kind words about the staff. Unfortunately the heater broke and was non-repairable at that time. I apologize for the inconvenience and you having to move. The mirrored ceiling is for the honeymoon suite. I apologize if the mirror offended you. We...More

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    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Parking
    • Restaurant
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
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    • Things to do
    • Pool
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    • Price range
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    • Hotel class
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    • Non-Smoking Rooms ,
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    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, Travelocity, Best Western, Hotwire, Orbitz, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Regency House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Jersey >
    • Morris County >
    • Pompton Plains
    Add Photo Photos
    Traveller (73)
    Room & Suite (33)
    Dining (10)
    Pool & Beach (2)
    Hotel & Grounds (63)
    Bathroom (10)
    Business Centre & Event Rooms (3)
    Sponsored by:
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    Ask a question
    Questions & Answers
    11 July 2017|
    Response from nhlefty | Reviewed this property |
    Really need to call hotel.
    14 October 2015|
    AnswerShow all 5 answers
    Response from Rosey S | Property representative |
    Hi Zen269, We are located in the suburbs of New Jersey about 30 miles from NYC. We are a 10 min drive to the buses that take you into Manhattan. If you have any other questions, please feel free to give us a call!
    Room Tips
    "Ask for first floor if you don't want to lug your suitcases up the stairs"
    Read review
    "We were on the second floor and had a cute kitchen in it"
    Read review
    "My room was on the back of the hotel and it was quiet."
    Read review
    "all rooms look at parking lot so it doesn't matter."
    Read review
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