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We booked it, because I liked the pool... much smaller than it looks... but apparently big enough to run out of towels. The security guy was extremely nice, he got us towels from the gym and showed us through another route so we didn’t have...More
Response from Emma A, Public Relations Manager at The Westin Princeton at Forrestal VillageResponded 2 days ago
Thank you for relaying your feedback 2starsNY and for your numerous compliments on our pool, guestrooms, our Security service, devoted team members being nice and friendly! So nice of you to acknowledge it.
We bring our sincere apologies for the way the charger situation was...More
Stayed here last winter. The room itself was cozy, warm shower, not much of a view outside the window, but I'd say this is a lovely place to stay especially if you're on a business trip. Starbucks coffee inside the room is a wow (at...More
1 Thank Bell N
Response from Emma A, Public Relations Manager at The Westin Princeton at Forrestal VillageResponded June 26, 2018
Thank you for taking the time out of your busy schedule to report back on your most recent stay with us and for such a detailed feedback! We are happy to have your vote and thanking you for your business and loyalty!
We came here for a weekend getaway from New York. It is a short 10 minute drive from Princeton junction and the location is amazing - quiet and green. By the time we arrived our room was ready for us. Our room was comfortable albeit...More
Thank Harshita M
Response from Emma A, Public Relations Manager at The Westin Princeton at Forrestal VillageResponded 1 week ago
We simply cherish your awesome feedback with so many compliments towards your most recent stay with us and are so happy to have your vote!
Our devoted Culinary, Housekeeping and Front Desk Teams will be thrilled to hear your kind words on their...More
Stayed in this hotel during a heat wave. When I got to my room there was a do not disturb sign on the door. I knocked twice, did not hear anything, entered and was relieved to see the room was empty.
The room was relatively...More
Thank Robert C
Response from Emma A, Public Relations Manager at The Westin Princeton at Forrestal VillageResponded 2 weeks ago
We are saddened to read you have decided to go for alternative accommodation, that's not how we have planned it for you and we bring our sincere apologies for failing you as our Loyal Guest!
We also bring our deepest apologies for the...More
Arrived late Friday night, exhausted. Just wanted to crash. Never felt such horrible sheets anywhere. They were wrinkled, and stiff, and crunchy. Felt like sleeping on sand paper. Next morning, went to front desk and explained and requested new sheets be put on bed. Next...More
Thank Patricia S
Response from Emma A, Public Relations Manager at The Westin Princeton at Forrestal VillageResponded 3 weeks ago
That's a review we are not happy to receive and bring our sincere apologies for not meeting your expectations!
Your detailed and constructive feedback on your Heavenly Bed sleep (sheets' quality) has been duly noted and communicated to my Director of Housekeeping for...More