Hilton Garden Inn Ridgefield Park
70 Challenger Road, Ridgefield Park, NJ 07660
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Avg. C$207 /night, 1/24 - 1/25
C$207
per night
C$175
per night
C$142
per night
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About
#1 of 2 hotels in Ridgefield Park
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Hilton Garden Inn Ridgefield Park is located off I-95 just seven miles from New York City. We're just a short drive from Newark International Airport (EWR) and Teterboro Airport (TEB).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Location
70 Challenger Road, Ridgefield Park, NJ 07660
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
11 Restaurants
within 1 kilometer
Reviews
Traveller rating
- 522
- 205
- 89
- 53
- 68
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Detailed Reviews
In my opinion this is a great deal. Parking at port would have cost us $400. The package cost a little under $400 and included 1 night at the hotel (Hilton Garden Inn), breakfast (both buffet and off the menu), parking for the length of the cruise and a shuttle both to and from the pier. The hotel was very nice and clean. The rooms were large, clean and perfect for our getaway. The rooms had a large bathroom, TV, microwave, refrigerator, desk and comfortable beds. It had a workout room, pool and hot tub. There was water, coffee and tea in the lobby. The lobby in the hotel has a small bar/lounge area and some great places to relax and socialize. We were there during the Christmas season this year and it was beautifully decorated. The breakfast was very good and had a nice variety of food. My car was safe all cruise. The shuttle to the pier and back worked flawlessly last cruise but had some issues this time. The biggest difference from this year and last year was the shuttle service. Not sure, but I think they may have changed the shuttle service since last year. Last year we could pick our shuttle time to the port and this year we were locked into a 10:30am slot, not a big deal. The biggest difference was the service itself. I think there was a very large group on the cruise package this year. I was told that over 30 rooms were rented for the package this year. Several vans arrived at the hotel at one time and each person was assigned a van to bring their luggage to and they were supposed to ride with their luggage, makes sense right? For some reason people were being directed to the wrong vans and luggage was being moved all over the place. One family had the bulk of their luggage in one van and their group spread across 3 other vans. Hopefully this will be straightened out soon? The other bigger problem this year was the pickup. We were all supposed to be at the meeting spot by 10:30am. We were all there by 10am. For some reason only one van arrived, took the first group and told us the other van would be there in 5 minutes. It was supposed to be a 10:30am pickup but the second van didn’t get there until 11:25am almost an hour later. Last year we were told to meet the van across the street and he was there waiting for us, this year they picked us up on the same side of the street that the cruise ship was on. The package was still a very good deal even with the shuttle issues.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melanie Albeen, Sales at Hilton Garden Inn Ridgefield Park
Responded Sep 21, 2020
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect place to stay if you want to visit NY. The room was clean, the bed was confortable and the AC worked well. Since it was 100 degrees, the Ac was a must. The coffee maker in our room didn’t work but coffee was complementary at the lobby in the morning. Breakfast was 10$ per person. The bus stop is literally in the hotel parking lot which is even more awesome! It will cost 4.50$ per person( exact cash) and the bus will take you to Port Authority.(Times Square).The only thing is that the first bus in the morning is at 9:30 on weekdays. So if you want to be in town early, it might not be the best place to stay. For us it was okay. We didn’t mind since we were back at the hotel around midnight. Even better, the bus driver will drop you off at the same bus stop ( hotel parking lot)late at night when you come back from town. Since the hotel is located in a quiet neighborhood with offices it is safe to get back to the hotel late at night. Make sure you ask the front desk clerk to print you out a bus schedule for all the details.
You also need to know that the bus is the 167Q. Not the 167T. And when you buy your ticket at the terminal to come back at the hotel, select zone 3. And don’t be late. The buses at the terminal are on time and will not wait and extra minute at the door. We were there for 3 nights and took the bus at door 326. The ride is about 20 minutes to get to the hotel. For us, it was the perfect place to stay because we didn’t want to use our car. One thing we should have done though is to buy the 7day metro card for 34$.( we took single rides) This is definitely the best and cheapest way to get around the city so do not hesitate to buy this card. Si je retourne à NY, c’est certain que je retourne à cet hôtel parce que c’est propre, pas cher et parfait pour aller visiter NY en toute sécurité.
You also need to know that the bus is the 167Q. Not the 167T. And when you buy your ticket at the terminal to come back at the hotel, select zone 3. And don’t be late. The buses at the terminal are on time and will not wait and extra minute at the door. We were there for 3 nights and took the bus at door 326. The ride is about 20 minutes to get to the hotel. For us, it was the perfect place to stay because we didn’t want to use our car. One thing we should have done though is to buy the 7day metro card for 34$.( we took single rides) This is definitely the best and cheapest way to get around the city so do not hesitate to buy this card. Si je retourne à NY, c’est certain que je retourne à cet hôtel parce que c’est propre, pas cher et parfait pour aller visiter NY en toute sécurité.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Felix and the rest of the staff in this hotel are great. Very hard to find hospitable employees in the hotel industry. Clean, quiet, and cozy place with above average food. The smaller menu makes it easy to select what you want and the cooking staff is honest and quick to let you know when things on the menu may not be available.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from malbeen, Director of Sales at Hilton Garden Inn Ridgefield Park
Responded Mar 5, 2020
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Melanie Albeen Sales Manager Hilton Garden Inn melanie.albeen@hilton.com 2016412024
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived in New Jersey at approximately 11:00 PM. Apparently the hotel had been out of power since around 5 PM… Understandably, it is not the hotels fault they lost power. They were running on partial backup generators so did have the ability to use their computers. I don’t understand why I was not notified so that I could have made other arrangements prior to arrival. The gentleman at the front desk was very curt and offered no assistance or alternatives. Apparently some rooms had power but he Couldn’t check to see which rooms had power. (No one did a floor check to see wtf was going on in the 6 hours you didn’t have power?) he couldn’t offer a reverse of charges proof. No invoice could be emailed. Didn’t offer to check availability at another local Hilton. I understand that he had probably been getting it from all angles all evening… But his customer service was despicable! And then had the nerve to act like a victim when I got frustrated.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here over the weekend to visit some friends and family. I was came in saturday night and checked monday morning.
Lobby is clean. Had counter where you I'm assuming you can purchase drinks and snacks but it was mostly empty. Only has a bunch of sake drinks which I found weird. But no big deal. Check in was a breeze. Room was large and also clean. So being that the counter was empty I was a little concerned what breakfast would bring.
I was greeted by a nice woman named Erin. She explained to me how breakfast was done. I was shocked on how big this breakfast was! So many choices to choose from. Then on top of everything displayed you can also order omelets and french toast. Which were both delicious ( I couldn't choose dont judge!)
Erin and the cook (didnt get the gentleman's name) handled everything flawlessly. It seems to get a little busy but Erin just smiled and did her thing! I was honestly disappointed I didn't get to see her monday morning! Monday breakfast was complete 180. The gentleman working had zero personality and wasn't very welcoming. My omelet and french toast was just blah. No seasoning in the omlet. The potatoes on the buffet were fried sunday and MUSH monday morning. Again no seasoning on anything.
I guess you cant have it perfect both days.
Over all I'd definitely book again. I'll just get starbucks for breakfast on a Monday.
Lobby is clean. Had counter where you I'm assuming you can purchase drinks and snacks but it was mostly empty. Only has a bunch of sake drinks which I found weird. But no big deal. Check in was a breeze. Room was large and also clean. So being that the counter was empty I was a little concerned what breakfast would bring.
I was greeted by a nice woman named Erin. She explained to me how breakfast was done. I was shocked on how big this breakfast was! So many choices to choose from. Then on top of everything displayed you can also order omelets and french toast. Which were both delicious ( I couldn't choose dont judge!)
Erin and the cook (didnt get the gentleman's name) handled everything flawlessly. It seems to get a little busy but Erin just smiled and did her thing! I was honestly disappointed I didn't get to see her monday morning! Monday breakfast was complete 180. The gentleman working had zero personality and wasn't very welcoming. My omelet and french toast was just blah. No seasoning in the omlet. The potatoes on the buffet were fried sunday and MUSH monday morning. Again no seasoning on anything.
I guess you cant have it perfect both days.
Over all I'd definitely book again. I'll just get starbucks for breakfast on a Monday.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melanie Albeen, Sales at Hilton Garden Inn Ridgefield Park
Responded Sep 21, 2020
Thank you for your review. We really appreciate you bringing this issue to our attention. Please come back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was one of the worst I have have ever stayed in. The waitstaff was incredibly rude, the rooms smell of cigarettes and the towels were dirty as well as my room door just flat-out breaking in the middle of the day and this was all just one day of staying here.The buffet is outrageously overpriced and the ice machine is broken 95% of the time. Overall just don’t stay here
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Date of stay: June 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was right off of theTurnpike. You can be off the freeway and inside the hotel in minutes.
I had some valuable items in my car, and felt comfortable nothing would be taken in their well lit parking lot. Other hotels on my trip I would take my things onside the hotel or worry about the access from the street.
Once inside, Mr. Escobar was friendly and efficient. I was on the way to my room five minutes after walking in. He made sure to point out food options and made it clear he was available to answer any questions.
Leaving was just as efficient. In five minutes after leaving the elevator I had returned my key, left the parking lot and was on the turnpike continuing my trip.
I had some valuable items in my car, and felt comfortable nothing would be taken in their well lit parking lot. Other hotels on my trip I would take my things onside the hotel or worry about the access from the street.
Once inside, Mr. Escobar was friendly and efficient. I was on the way to my room five minutes after walking in. He made sure to point out food options and made it clear he was available to answer any questions.
Leaving was just as efficient. In five minutes after leaving the elevator I had returned my key, left the parking lot and was on the turnpike continuing my trip.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is clean and our room was comfortable. There is a nice park to walk a short distance from the hotel and we felt safe walking there in the evening. The TV in our room did not work, nor did the coffee maker. The WIFI is not free, you have to pay. The 'pantry' snack prices are insane and the breakfast is $17 - basically continental.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is the worst Hilton group ever!!!! I could smell cigarettes smoke coming from the next room, hallway smell strong weeds. The front desk people doesn’t not acknowledge customers don’t even say hello or look and eating at front desk
Chatting among workers
expect FELIX ! Even breakfast attendant were eating buffet food while working!!
I think This is all coming from upper management. Their GM is a joke
Soooooo Unprofessional,
over charged without look into the matter and refuse to deal with it. Ignored emails and phone calles.
Dysfunctional property period
The worst and pathetic experience here waste of money stay elsewhere
Chatting among workers
expect FELIX ! Even breakfast attendant were eating buffet food while working!!
I think This is all coming from upper management. Their GM is a joke
Soooooo Unprofessional,
over charged without look into the matter and refuse to deal with it. Ignored emails and phone calles.
Dysfunctional property period
The worst and pathetic experience here waste of money stay elsewhere
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Date of stay: March 2024Trip type: Travelled on business
Room Tip:Â Stay elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great location. Very convenient to airports, NYC and other places. Felix, the desk woker when we checked in, was the best. That's about all I can say that is good. The morning desk attendent, Diana, was rude, condenscending and totally unprofessional. The manager, Yvonne Chang, was just as bad. We were there for the funeral for may aunt: my wife and I stayed there, as did some cousins. We had a problem with food credit: there were two of us, and they only gave us one $10 voucher. When I discussed with Diana, she was indignant that I would even bring it up and refused to add another $10 voucher. I will admit when I made the reservation, I mistakenly only had 1 adult. But when this has happend on few ocassions in the past, they staff was always willing to add the extra voucher. I demanded a full refund since I was not satisfied, and that is when Diana called out the manager. She was very rude as well, but ultimately agreed to give me the $10 voucher after I again demanded a full refund. Will not be going back to this hotel ever again.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WE TOOK AN uber from the piers in the Hudson River downtown to the hotel and there’s were four of us. It was 74 dollars. I do not know about airport price
It was free for us as Diamond Members. We did have to ask for it though.
I think they only offer it to the Manhattan port. Since they changed shuttle companies this may have changed also. I would call them.
Minimum Age to Register 21
On their website, under Hotel Policies
…
"If you’re black do not stay here … racist Hispanic employees . Bring air freshener because it stinks , ice machine does not work . "Read full review
"Know what you are eating on a Sunday night…. Or have delivery plans in advance…. Do your own research."Read full review
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PRICE RANGE
C$167 - C$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn ridgefield park hotel ridgefield park
LOCATION
United StatesNew JerseyRidgefield Park
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hilton Garden Inn Ridgefield Park
Which popular attractions are close to Hilton Garden Inn Ridgefield Park?
Nearby attractions include Starplex Cinemas (0.4 km), Amc Ridgefield Park 12 (0.3 km), and Veterans park basketball camp (0.4 km).
What are some of the property amenities at Hilton Garden Inn Ridgefield Park?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn Ridgefield Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Ridgefield Park?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Ridgefield Park?
Conveniently located restaurants include Sparta Taverna, MK Valencia, and Dante's Pizzeria & Restaurant.
Are there opportunities to exercise at Hilton Garden Inn Ridgefield Park?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Ridgefield Park?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Ridgefield Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Ridgefield Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Ridgefield Park?
The staff speaks multiple languages, including English and Spanish.