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Hilton Short Hills

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Hilton Short Hills
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960 Reviews from our TripAdvisor Community

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Showing 928: English reviews
Pittsburgh, Pennsylvania
Reviewed 15 February 2017

I recently stayed at Hilton Short Hills while I was in town for a memorial service. It was adequate for my needs. Room decor was a bit on the tired side. My room was cold and turning up the heat did not increase the temperature in the room. Hotel staff was not helpful in fixing this problem. If you're not...

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1Thank Christine H
United Kingdom
Reviewed 11 February 2017

This was my second stay, the rooms were clean with plenty of space. Common areas are starting to look a little tired but still clean. The staff were excellent in all areas, friendly and willing to do what they can to make your stay comfortable. Breakfast was good, I cannot say the same about the in room dining which was...

Review collected in partnership with Hilton Hotels & Resorts
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Thank markdP2728ME
New York
Reviewed 1 February 2017 via mobile

Stayed here for a family celebration of our matriarch's 100th birthday. Family came in from around the country. The hotel's customer service staff were WONDERFUL, accommodating us during reservation and pre-arrival to assure we were all located in rooms near each other (including one suite so we would have a living room). Restaurant was also super-accommodating, setting up for a...

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Thank MartiNewYork
New York
Reviewed 1 February 2017

Terrible service from front desk to hotel director. Complete and utter lack of care or concern for hotel guests. Faulty charges and no expediency to fix them. Rude and incompetent staff. Would never stay at this hotel again.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank T4084WPann
Downers Grove, United States
Reviewed 30 January 2017 via mobile

I have the pleasure of staying in this hotel quite often. I find the staff to be extremely friendly and helpful. I would have rated it a five but the rooms could use a bit of updating and the internet connection needs a bit more bandwidth.

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Thank Fred R
Toronto, Canada
Reviewed 30 January 2017

The room was nice and the dining room experience great (food, decor and service) but... we had a very unwanted wake up call at 5 am and had a very hard time getting a cab even though we had asked for it the night before. In addition, the person who checked us out didn't ask if we had a good...

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2Thank Stephan S
Reviewed 25 January 2017

Great location (a short walk from the wonderful Mall at Short Hills) and the hotel is lovely and comfortable. The staff is amazing - every special request was handled quickly, cheerfully, and efficiently. We will stay there again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Charles M
Munich, Germany
Reviewed 23 January 2017

I recently stayed at the Hilton for business and needed help to add the company address to the invoice after check out and this was one of the most difficult exercises i have been through. The staff at the reception desk wanted to help but the back office kept resisting and finding reasons not to help. I tried speaking to...

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3Thank Brett H
Richard C, Front Office Manager at Hilton Short Hills, responded to this review

Brett H, Thank you for your review as we appreciate all our guests' feedback. I am sorry to hear of the issue concerning your invoice following the days after your departure and I wanted to extend an apology to you in regards to this. We advise that any address that you wish to appear on the folio, is input when...

Brooklyn, New York
Reviewed 19 January 2017

Very disappointing stay. Way overpriced for what they offer. The staff is very unprofessional. The rooms are clean but not updated. The spa was nice. Not luxury though. Robin gives a great massage. Manicure pedicure was not very good.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Michelle G
Richard C, Front Office Manager at Hilton Short Hills, responded to this review

Michelle G, Thank you for filling out our a review on Tripadvisor, we appreciate all of our guests' feedback. I am glad to see you enjoyed your stay overall with us. I did happen to take note of your comments, and as a valued your opinion is very important to us and I apologize that you found deficiencies throughout your...

New York
Reviewed 19 January 2017

Common areas nicely updated, room nice and clean could be updated to reflect same feel as rest of hotel. Service was great-pleasant staff and all my requests were accommodated. Nice bar and lounge area.

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Thank lmachw
Richard C, Front Office Manager at Hilton Short Hills, responded to this review

lmachw, Thank you for filling sharing your review on Tripadvisor as we appreciate all of our guests' feedback. I am glad to see you enjoyed your stay with us while you found our property to be clean along with finding great service from our staff! As a valued guest, your opinion is very important to us as we strive to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Short Hills is New Jersey's premier Four Diamond AAA rated hotel and has maintained this designation for well over a decade. Located in the affluent suburban New Jersey community of Millburn, this hotel provides a modern luxury feel with first class service. In February 2013 the hotel will celebrate its 25th anniversary. The variety of room options includes standard accommodations with views of the Mall at Short Hills or the woodlands; our 36 one bedroom suites provide residential-like accommodations that will not disappoint. Guests on our Executive Level have an extra amenity, the Executive Lounge, providing continental breakfast, continuous beverages and evening appetizers and desserts. Enjoy the recently renovated dining room or relax in our comfortable Retreat Bar & Lounge. Whether on business or leisure travel the Eforea Spa provides a tranquil escape from the pressures of life. Lounge poolside at our indoor spa pool or enjoy the beautiful summer weather at our seasonal outdoor pool. Make it a point to visit the world class Mall at Short Hills which is opposite the hotel. If you are looking for a private banquet event or corporate meeting space, the Hilton Short Hills offers some of the most exclusive event and meeting space in the region. Our 5,000 square foot ballroom can be transformed into whatever event space you envision. Our team of hospitality professionals awaits to serve you and provide the exceptional service you have come to expect from the Hilton Short Hills. ... more   less 

Additional Information about Hilton Short Hills

Address: 41 John F Kennedy Pkwy, Short Hills, NJ 07078-2700
Region: United States > New Jersey > Short Hills
Price Range: $241 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Short Hills 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Hilton Short Hills Hotel Short Hills
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Short Hills staff and other travellers.
3 questions
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Questions? Get answers from Hilton Short Hills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are wonderful”
 of 5 bubbles uptik, 20 Mar 2017 | Read review
“try to get a room facing the woods/swamp. Avoid rooms near the elevators.”
 of 5 bubbles misod2014, 16 Mar 2017 | Read review
“Be kind. Ask for help. You will get what you desire.”
 of 5 bubbles NJJfromNJ, 11 Feb 2017 | Read review
“Higher floor facing the creek/woods (back of hotel).”
 of 5 bubbles CooksCO, 5 Oct 2016 | Read review
“Go for woodland view”
 of 5 bubbles Roxychick46, 24 Sep 2016 | Read review
5 of 5