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Hilton Short Hills

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960 Reviews from our TripAdvisor Community

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Showing 928: English reviews
Maplewood, New Jersey
Reviewed 30 March 2016

I booked 10 rooms in nov 2015 for a group of out-of-town guests coming in for a family event. Every one of our guests was happy there. Great range of rooms, including accessible ones, and very accommodating front desk staff and concierge.

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Helpful?
Thank Linda R
Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Linda R, Thank you for filling out our Tripadvisor survey as we appreciate guest feedback. I am glad to see your entire group enjoyed their stay with us and that you found our Front Desk & Concierge staff to be accommodating to your needs. As a valued guest of Hilton Short Hills, your opinion is very important to us as...

Athens
Reviewed 28 March 2016

Certain members of the staff were nice and were trying to overcome the problems, others couldn't care less. The place is badly maintained and outdated. It is not worth more than $100 per night... for a suite

Review collected in partnership with Hilton Hotels & Resorts
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2Thank GeorgeNikolaou
New York City, New York
Reviewed 26 March 2016

The Hilton Short Hills continues to be my favorite "go to" destination for an amazing, superb staycation. The hotel/resort is in the heart of the upscale town of Short Hills, New Jersey with easy access to shopping, dining, and touring. The hotel offers a business center, indoor/outdoor pool, a top rated spa,fabulous dining and private executive dining room on the...

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Thank Barry K
Lawrenceville, New Jersey
Reviewed 26 March 2016

We stayed for a relaxing getaway and chose the Short Hills Hilton for their commitment to excellence. We stayed in a junior suite with more than enough space for a very comfortable escape. The room was very quiet, extremely clean and the bed and pillows were comfortable. We ate breakfast in the dining room and the food and service were...

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Thank Neal W
Seattle, Washington
Reviewed 21 March 2016

I stayed there earlier this month and was there to settle my mother's estate. I had some of her jewelry with me and when I went to pack up it was gone. I reported it to the hotel and it took 4 phone calls for someone from management to call me back. I found the treatment impersonal and without a...

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Helpful?
Thank edithfr2016
Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Thank you for filling out our Tripadvisor survey as we appreciate all our guests' feedback. I am saddened to hear about your experience during your stay and I wanted to extend an apology to you in regards to this. Our claims department has taken the lead on this in order to best assist and resolve this for you. I thank...

Reviewed 10 March 2016

extremely positive experience re: delivery of service/quality environment decor: well decorated/ community space and individual room quality dining service re: menu choice, quality food, superior service immaculate room functionally designed suite quality mattress: comfortable functional bathroom.. re: design and size quality tv exceptional internet service reasonable cost( considering quality) accessible/ convenient parking

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gregory R
Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Gregory R, Thank you for filling out a Tripadvisor review as we appreciate all of our guests' feedback. I am glad to see you had an extremely positive experience! Our guests will be delighted to read your kind words. As a valued guest, your opinion is very important to us as we strive to exceed your expectations. We look forward...

Burbank, California
Reviewed 8 March 2016 via mobile

Great location, friendly staff, certainly suitable for larger meetings. Close to Newark airport. But, no clear signs on the road to help through the confusing intersections. Restaurant closed and room keys not working. Staff apologising for the inconvenience. Please help future guests to better find the hotel, you quickly end up losing 20 minutes if you find yourself back on...

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Helpful?
Thank David S
Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

David S, Thank you for completing a Tripadvisor survey. We appreciate all our guests' feedback. I am glad to see our location and staff appealed to you in regards to your stay! Our readers will be happy to hear this. I did take note to your response concerning directions to our property and I wanted to extend an apology to...

New York, New York, United States
Reviewed 7 March 2016

Stayed one night for a meeting, and had a good experience. The property is clean and well-managed, and the check in process smooth and uneventful (what you want). The rooms are very large and the bathroom very clean. Even thought the hotel was fully booked I hardly saw or heard any other guests. Didn't eat at the hotel but attended...

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Thank Peter C
Freehold, United States
Reviewed 7 March 2016

The staff was friendly and welcomed all questions. They went above and beyond to make sure we were satisfied. When we needed directions they showed us the way instead of just pointing us in the right direction..

Review collected in partnership with Hilton Hotels & Resorts
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Thank Anne C
rockaway
Reviewed 22 February 2016

I stayed at this hotel the night before Valentine's day. We had breakfast included in our room rate. When we arrived at the dining area it was over crowded with a lengthy wait by the time we were seated the food was removed from the buffet in 10 minutes. Many others were told they would not even get in for...

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Helpful?
Thank mdrockawaynj
Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Thank you for filling out our Tripadvisor survey. We appreciate all guest feedback. I am saddened to hear that your stay did not meet or exceed your expectations for this special occasion for your daughter. I have taken note of all your comments, and as a loyal Gold Hilton Honors member your opinion is very important to us and I...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Short Hills is New Jersey's premier Four Diamond AAA rated hotel and has maintained this designation for well over a decade. Located in the affluent suburban New Jersey community of Millburn, this hotel provides a modern luxury feel with first class service. In February 2013 the hotel will celebrate its 25th anniversary. The variety of room options includes standard accommodations with views of the Mall at Short Hills or the woodlands; our 36 one bedroom suites provide residential-like accommodations that will not disappoint. Guests on our Executive Level have an extra amenity, the Executive Lounge, providing continental breakfast, continuous beverages and evening appetizers and desserts. Enjoy the recently renovated dining room or relax in our comfortable Retreat Bar & Lounge. Whether on business or leisure travel the Eforea Spa provides a tranquil escape from the pressures of life. Lounge poolside at our indoor spa pool or enjoy the beautiful summer weather at our seasonal outdoor pool. Make it a point to visit the world class Mall at Short Hills which is opposite the hotel. If you are looking for a private banquet event or corporate meeting space, the Hilton Short Hills offers some of the most exclusive event and meeting space in the region. Our 5,000 square foot ballroom can be transformed into whatever event space you envision. Our team of hospitality professionals awaits to serve you and provide the exceptional service you have come to expect from the Hilton Short Hills. ... more   less 

Additional Information about Hilton Short Hills

Address: 41 John F Kennedy Pkwy, Short Hills, NJ 07078-2700
Region: United States > New Jersey > Short Hills
Price Range: $243 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Short Hills 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Hilton Short Hills Hotel Short Hills
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Short Hills staff and other travellers.
3 questions
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Questions? Get answers from Hilton Short Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are wonderful”
 of 5 bubbles uptik, 20 Mar 2017 | Read review
“try to get a room facing the woods/swamp. Avoid rooms near the elevators.”
 of 5 bubbles misod2014, 16 Mar 2017 | Read review
“Be kind. Ask for help. You will get what you desire.”
 of 5 bubbles NJJfromNJ, 11 Feb 2017 | Read review
“Higher floor facing the creek/woods (back of hotel).”
 of 5 bubbles CooksCO, 5 Oct 2016 | Read review
“Go for woodland view”
 of 5 bubbles Roxychick46, 24 Sep 2016 | Read review
5 of 5