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We arranged to have a milestone birthday reception here about a year and a half ago. The waitstaff were excellent but the banquet manager was too inflexible in the rhythm of the party. We as hosts missed out on some food because he refused to...More
I had an amazing stay here! Michelle was so helpful and I just love all of the staff here :) I had a quick check in and my room was clean and comfortable. They even have a outdoor basketball court here! How neat is that!?
Response from Michelle S, General Manager at Hotel Somerset-BridgewaterResponded 12 December 2016
Thank you for staying with us we appreciate your feedback . I am glad that you enjoyed your stay and the team. We hope to see you again very soon.
From checking in to checking out , my stay here was completely amazing! The frount desk personnel, Goi Amos, went above and beyond to make sure all my questions were answered regarding local attractions, food delivery, the easiest way to get into New York City,...More
Response from Michelle S, General Manager at Hotel Somerset-BridgewaterResponded 21 November 2016
Thank you so very much for your kind words we appreciate the feedback!! I will make sure that I convey your thoughts to the team. Thank you so much for staying with us and we look forward to seeing you again soon.
This was an unusual situation in that I stayed at this hotel because someone booked it for me as part of a convention. Ultimately, I did pay for the room, but I did not select this hotel. Given all the other hotels along the same...More
1 Thank Ichigorobei
Response from Michelle S, General Manager at Hotel Somerset-BridgewaterResponded 3 November 2016
Thank you for all of your feedback we appreciate it. We are working very hard on our renovations and of course growing pains do come with that, thank you for understanding. We do hope that we see you again next year at the...More
I was in town for the Kiss convention and we booked the Saturday night.
Booking at the convention was a nightmare and the desk people that answered the phone where not great.But we final talked to one guy and he was amazing.
Got the room...More
Thank Garry S
Response from Michelle S, General Manager at Hotel Somerset-BridgewaterResponded 13 October 2016
Thank you for coming to the KISS convention it was a blast! We enjoyed having everyone here it was a fun weekend. Thank you for being understanding about the renovations as we are working hard on not impeding on anyone's stay. I am...More