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Local places to eat close by. Great location. Close to several places to eat. Staff is great and friendly. Their food pantry is well stocked with good food. Felicity in the 11th floor social area goes out of her way to make you feel at...More
1 Thank Ellen S
Response from Hotels_Unlimited_Inc, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 2 weeks ago
We needed a place for a quick overnight stay to get to our daughter's cheer competition early the next day. We checked in rather late (after 10:00pm) which I thought might be an issue, but the gentleman at the front desk was super nice and...More
1 Thank Vicki D
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 5 weeks ago
Thank you so much! We are absolutely thrilled that you enjoyed everything about your stay from our award-winning accommodations and amenities to the fantastic staff and the delicious complimentary breakfast we offer. We greatly appreciate your review, and we hope to see you again soon!
Stayed in this hotel for a local event...check in was quick and very nice....bed was very very comfortable as were the pillows...didnt use the indoor pool but looked very nice...had a nice little workout room that wasnt used ...but would definately stay again....i hate leaving...More
Thank Jeff C
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 17 January 2018
Thank you for your review and feedback. We are happy to hear that you enjoyed our accommodations, but we are disappointed you were not happy with our complimentary breakfast options. We are very sorry that several items were out-of-order, and we will look into that...More
We visited for a family event and had minimal needs. It was a warm bed, a quiet room and some breakfast. They delivered on all counts. We were greeted promptly and in a courteous manner. Be very careful on approach because you are likely to...More
This hotel is clean with a very courteous staff. The free breakfast was very good with an ample offering of omelettes, pancakes, cold cereal, yogurt, etc. Our room was a little disappointing with a missing Keurig coffee maker, minimal mirrors, and no alarm clock. The...More
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 2 January 2018
Thank you for your review. We apologize that you experienced some inconveniences during your stay. We have addressed your concerns with management and housekeeping, and we will look into ways to improve moving forward. Thank you again, and we hope you consider staying with us...More
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be... More
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be happy to answer all your questions!