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Holiday Inn Express Hotel & Suites West Long Branch

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Traveller (36)
Room & Suite (26)
Dining (7)
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Overview
  • Excellent53%
  • Very good31%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“pancake machine”(7 reviews)
“indoor pool”(26 reviews)
“front desk”(51 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (348)
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Show reviews that mention
All reviewspancake machineindoor poolfront deskking suitefree breakfastthe hotel is cleanyogurtminute driveplatinum memberfourth floorwould definitely stay here againmonmouth mallthe breakfast areaconvenient locationnew jerseythe jersey shorea great stay
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1 - 5 of 331 reviews
Reviewed 1 week ago

Stayed there two nights for my grndson's gymnastics meet. Everyone we met on the front desk staff were super friendly and went above and beyond to help us when needed. The housekeeper on our floor was very outgoing and made us feel very welcome. On...More

1  Thank Judy W
Response from Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long BranchResponded 1 week ago

Thank you!

Hotel's Favourite
Reviewed 17 January 2018

We needed a place for a quick overnight stay to get to our daughter's cheer competition early the next day. We checked in rather late (after 10:00pm) which I thought might be an issue, but the gentleman at the front desk was super nice and...More

3  Thank Vicki D
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 18 January 2018

Thank you so much! We are absolutely thrilled that you enjoyed everything about your stay from our award-winning accommodations and amenities to the fantastic staff and the delicious complimentary breakfast we offer. We greatly appreciate your review, and we hope to see you again soon!

Reviewed 2 weeks ago via mobile

Staff was friendly. Rode elevator with housekeeping lady and she asked if everthing was OK with room, she could have ignored us. Good breakfast selection. Rooms were clean and in good shape. Had a King Suite and the only complaint was the heating/cooling. There were...More

Thank PaulBeve
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 2 weeks ago

Thank you for the wonderful review! We are thrilled you enjoyed your stay, and we hope you choose to stay with us again soon!

Reviewed 4 weeks ago

The reception area is very nice. Room was nice clean, bathroom could be cleaner, mold on shower wall.. very quiet hotel. Breakfast was horrible, I rather pay for breakfast. Cold Eggs, Cold Sausage. No Orange Juice No Apple Juice. No fruit for cereal. No whole...More

Thank Jackie S
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 4 weeks ago

We are very sorry and highly disappointed that this was your experience at the Holiday Inn Express & Suites West Long Branch. We have made management aware of the breakfast issues you noted, and we will address this with the staff immediately. In regards to...More

Reviewed 13 March 2018

great and convenient location, friendly staff, clean comfortable room and bed with the essentials including wifi. A good value for the price. TV signal not great but I didn't really need it. Free breakfast!

1  Thank Nancy M
Response from Jenny H, Manager at Holiday Inn Express Hotel & Suites West Long BranchResponded 14 March 2018

Thank you for the wonderful review! We are thrilled you enjoyed your stay, but we apologize about the TV signal. We will have maintenance investigate this right away. Thanks again, and we hope you choose to stay with us again.

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Best Value Properties in West Long Branch, NJ
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$101 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (26)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
pinkrokker
19 July 2017|
AnswerShow all 3 answers
Response from Jenny H | Property representative |
Yes! We have mini-fridges in every guest room, so there is no need to reserve one. We look forward to seeing you soon!
1
Vote
britty123
15 June 2017|
Answer
Response from Jenny H | Property representative |
Good morning! Our King Suite has a king bed and a pull out couch. All of our guest rooms were last renovated in 2008. If you have any further questions, feel free to reach out to the hotel at your convenience. We would be... More
0
Votes
Sue W
19 March 2017|
AnswerShow all 9 answers
Response from Jenny H | Property representative |
Thanks for your question! A hairdryer, iron, Keurig coffee maker, safe, and mini-fridges are provided in all of our guest rooms!
0
Votes
Room Tips
"I usually ask for a quiet location and the staff has always been more than accommodating."
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"All rooms have been clean and well kept."
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"Pick a room near an exit."
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"I like an upper floor room but they are very accomodating for whatever preference a guest has as to room..."
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