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Room is good but wife took car and I'm here now with son for rest of night. Front desk forgot to mention that the pool is closed. Was to worried about not knowing if room was ready at 245. I mean it's early but not...More
Response from KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ TnpkResponded July 15, 2016
Thank you for your comments and we will be taking them into consideration. Thank you for your review and we hope you enjoy the rest of your stay.
My husband and I stayed one night, The room was clean. The staff was friendly. There were dead bugs in the pool. The continental breakfast was good. I did notice some age and things that needed repair however there was a sign that said please...More
Thank Ann S
Response from KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ TnpkResponded July 1, 2016
Thank you for your good review and for letting us know you enjoyed your stay. We hope you get to return again soon.
The good: front desk: warm, friendly, helpful.
The bad: Worn and stained carpet, peeling paint, dead flies in bathroom, poor bath amenities, Tired, worn out, rough clientele. Live ants this morning (we were on the second floor).Noisy air conditioner that needs to be replaced. Way...More
1 Thank gymman40
Response from KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ TnpkResponded June 24, 2016
Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input!
This will be short and as painless as possible. I travel...a lot. Worst hotel I have ever experienced besides the staff, super friendly and accommodating. Unfortunately, I have nothing good to say about this outdated, smelly, bug infested, black mold shower head hotel. Enough said...travel...More
1 Thank Russell O
Response from KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ TnpkResponded June 15, 2016
taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed. Thank you for your feedback and for staying with us.
We stayed here while traveling between 2 children's hospitals for consultations for my son. My wife insisted on a late change to this hotel,and it turned out to be well worth it. Very convenient location and very clean.
Response from KanaHotelGroup, Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ TnpkResponded May 16, 2016
We hope everything went well with you son. We are glad you had a good stay here with us and would like to thank you for taking the time to give us a good review.