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It’s cheap so I can’t be too upset at the quality. Lobby and entrance look dirty. Hallways smell and look shabby. Room is dated. My shower curtain was falling off the wall so much that it wouldn’t stay closed. Noise in the room was high....More
Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded October 16, 2017
It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More
Cheapest of the three hotels at this exit, but it is easy to see why. Hotel is shabby and needs a facelift. Amenities were poor. "Grab and Go" breakfast is pretty bad. There was no exercise area available at the time.More
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Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded October 14, 2017
Stephen, we would like to offer our sincere apologies for not living up to your expectations in regards to our facilities and amenities. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better...More
We have visited Extended stay in April 2017. Honestly, the hotel is very humble, facilities are challenged and the staff are some how not interested to serve the customers.
The rooms had many wear & tear issues, the carpet was not in a good shape....More
Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded October 4, 2017
Please accept our apologies for our hotel not meeting your expectations during your stay with us. We appreciate your feedback and will share it with the appropriate individuals in our organization. We regret any inconvenience caused and hope that your future travels bring you to...More
I back up this review with photos. Stayed there a week in September. I found the room small for two people. As seen in the photos, rusted stove burners are unsightly. Formica on cabinets peeling. Cabinet door does not close. On the last photo, that...More
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Response from 00esa, Manager at Extended Stay America - Newark - WoodbridgeResponded September 28, 2017
Although difficult to read, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issues in your room. We have a duty to follow the processes in place to...More
Stayed at this hotel this week as the price and location was within reason. Ashley who checked me in was absolutely amazing and I foresee her working in a more established hotel. However besides that... this hotel was probably the most dirtiest hotel I've stayed...More
Response from 00esa, General Manager at Extended Stay America - Newark - WoodbridgeResponded September 16, 2017
I am very sorry we failed to deliver the exceptional stay you deserved. We are extremely sorry for the cleanliness and odor issues you experienced while you were here. We have procedures in place to inspect every room after it has been serviced. Unfortunately, we...More
This hotel does in fact have rooms with 2 double beds. In order to reserve one you'd have to make a reservation and request this particular room type. As always, based on availability. We look forward to your visit. PGR