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Protea Hotel by Marriott Franschhoek

Booking.comUS$112*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Protea Hotel by Marriott Franschhoek
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354 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Cape Town. ZA
Reviewed 14 October 2015

Very nice homey Protea Hotel. centrally allocated, in walking distance of shops, pubs, and food places. Easy to locate. Secure parking just a stone throw away from the rooms. Breakfast was great-but they don't refill-they top up with something else. they ran short of hashbrowns-which was awesome....and dumped some baked beans in the warmer. That was not nice. Furthermore, home...

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Helpful?
Thank TitoLaVita
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you for your review and positive comments as well as mentioning your breakfast points which will assist us in improving. Thank you kindly, kind regards.

Cape Town, South Africa
Reviewed 12 September 2015

This is a hotel with a city quality but a country ambiance and flavour. The rooms are all situated around a bright blue pool and are of good quality and comfort. The courtyard provides a quiet recluse away from the hussle and bussle of the busy main road. The bar, lounge and restaurant are equally welcoming. While the staff is...

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2Thank dgw351
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you so much for your review, this is so much appreciated and kind regards, Errard

Johannesburg, South Africa
Reviewed 6 September 2015

Were pleasantly surprised this weekend with this hotels good service and great food. Had the Lamb rump skewer, WOW that a great experience. To all the service staff thank you for treating us like royalty. The friendliness and smiles and service will make me go back again and again. Although the hotel need some modernisation with the good food and...

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Helpful?
Thank Gerrarddv
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you so much for your review, this is much appreciated. Kind regards, Errard

Reviewed 2 September 2015

Excellent hotel in a great position with an easy 5 minute walk into the centre of town. The rooms were spotlessly clean, well appointed and spacious.We were there in January it it was HOT 36 degrees but no humidity, Pool area brought a welcome swim and a couple of beers in the shade. Breakfast was varied and filling. All in...

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Helpful?
Thank Ian J
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you so much for your review, much appreciated and kind regards, Errard

Johannesburg, Gauteng, South Africa
Reviewed 22 August 2015 via mobile

Thank you to Errard and the team for making my stay comfortable. From check-in to check-out the team was focused on making my stay as pleasant as possible. The hotel is conveniently located and its an easy walk from one end of the town to the other. The team gave suggestions on what to do, where to eat etc. in...

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Helpful?
Thank Angela P
Errard, Public Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you for your words of appreciation during your recent stay at Protea Hotel Franschhoek. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for...

MOSSEL BAY
Reviewed 19 August 2015

Our room was definately 5 star with a bathroom to match. What a pleasure to have a bath AND a separate shower. We were also treated with packets of sweets and mixed nuts. The hotel is ideally situated if you wish to explore the town by foot. The dining room was very quiet and I presume most people prefer to...

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Thank P2356HYmicheles
Errard, Public Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

GUESTS' perceptions of the service they receive whilst staying with Protea Hotel Franschhoek is the only true yardstick we have for measuring whether or not we have met their expectations. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! Thank you for choosing...

Cape Town Central, South Africa
Reviewed 16 August 2015

Our family outing to the Cape Winelands was fun and flavoursome ; based in the well-managed and friendly Protea Hotel Franschhoek, we were well-placed to explore the wide range of wineries and restaurants in this mountainous setting. Our rooms were very comfortable , overlooking the well-maintained pool and manicured gardens. Breakfasts were delicious, with a wide choice of cold and...

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Helpful?
Thank Bill434
Errard, Public Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you for the comment on TripAdvisor, your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities at all times. Please accept our sincere apologies for the inconvenience that you have experience with our kitchen service during your stay. We appreciate honest criticism and we most definitely make time to...

Durbanville, Western Cape, South Africa
Reviewed 12 August 2015

This hotel is situated in the Cape Winelands town of Franschhoek, in itself worth a visit with some of the fines culinary venues in the country. However, the in house restaurant of the hotel is up there with any of these, serving dishes such as ostrich bobotie (a traditional curry dish), delicious stuffed chicken breast of local salmon trout. The...

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Helpful?
Thank Douw W
Errard, Public Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you for your words of appreciation. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side...

Cape Town, South Africa
Reviewed 24 July 2015

I like the hotel and think it has a great setting, but for once there was something extra missing that I'd grown to expect form the hotel, especially a 4 star. For dinner there were no diners so we, I assume, did what others do and strolled down the road to find a restaurant with a buzz. The rooms were...

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Helpful?
Thank JohnBoyZA
Errard, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you for the comment on Tripadvisor, your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities at all times. Please accept our sincere apologies for the inconvenience that you have experienced during your stay. We appreciate honest criticism and we most definitely make time to discuss the issue. These...

Reviewed 19 July 2015 via mobile

My husband and myself bought tickets for the Bastille festival on Sunday 12 July 2015. We decided to pack an overnight bag as we thought we might spend a night or two, off the cuff. Once there, we had a lovely time at the festival. We looked into a couple of different types of accommodation. The first was a bit...

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Helpful?
Thank Debbie M
Errard, Public Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Thank you for choosing to stay at Protea Hotel Franschhoek and we look forward to welcoming you back again soon. Please do not hesitate to contact me personally for any further assistance you may require in future. Best Wishes Anna Steyn

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 

Additional Information about Protea Hotel by Marriott Franschhoek

Address: 33 Huguenot Street, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Price Range: $147 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Franschhoek 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Franschhoek
#3 Business Hotel in Franschhoek
#10 Luxury Hotel in Franschhoek
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Franschhoek staff and other travellers.
2 questions
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Questions? Get answers from Protea Hotel by Marriott Franschhoek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Room 7 at all costs.”
JimEdinburghNewTown, 16 Mar 2017 | Read review
“Definately prefer a room from the gardenside.”
TSN63, 2 Mar 2017 | Read review
“Room no. 3 - right at the end of the passage.... very quiet & private .... the room is huge”
jenikambo, 14 Feb 2017 | Read review
“do not get a room on the street side”
LondonHi, 10 Feb 2017 | Read review
“Any room apart from the suit!”
P8519GNtomr, 28 Jan 2017 | Read review
5 of 5
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US$112* /night
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Prices are for 1 room, 2 adults
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