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The Empire Hotel & Country Club

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Traveller (1342)
Room & Suite (232)
Pool & Beach (118)
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Overview
  • Excellent59%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“main building”(56 reviews)
“golf course”(101 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,111)
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All reviewsmain buildinggolf coursethe south china seabowling alleyluxurious hotelno alcoholspaghettinihigh teaprivate beachrooms are hugepool sidepantai restaurantdeluxe roomroyal brunei airlinesocean viewatrium cafegolf buggies
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471 - 475 of 912 reviews
Reviewed 6 January 2014

Empire Hotel and Country Club is the best place to stay in Brunei. Although it's a long way from BSB, just staying in the hotel and using its facilities would justify your visit to the country state. The hotel rooms are luxurious and huge. The...More

Thank IamJoyceee
Response from TheEmpireHotel, General Manager at The Empire Hotel & Country ClubResponded 12 January 2014

Dear Guest, Thank you for your detailed report, which I have taken careful note of. I apologise for the inconvenience which you should not have experienced with the WIFI, shower drain and kettle not working, all of which have been addressed. If you should you...More

Reviewed 2 January 2014

This lavish hotel was built by the Sultan's brother as part of an ambitious development plan to modernize Brunei. The grounds and room are excellent, albeit, not my style. Lavish is the word, with an excellent, if never used beach, superb pool and excellent spa...More

Thank Steven I
Response from TheEmpireHotel, General Manager at The Empire Hotel & Country ClubResponded 12 January 2014

Dear Steven, Thank you for posting your constructive review on TripAdvisor and your comment concerning the food is noted. We are constantly working to improve our food and I hope you will find an improvement on your next visit. Sincerely, Nigel Badminton General Manager gm.ehcc@gmail.com

Reviewed 28 December 2013

This is a beautiful property that is right on the waterfront, with hectares of greens, numerous swimming pools, golf course, restaurants, water sports, bowling alley, badminton courts, pool tables, ping pong, bicycle rentals. The decoration is elegant, facilities are modern, with extremely spacious everything! Some...More

Thank Canucks1234
Response from TheEmpireHotel, General Manager at The Empire Hotel & Country ClubResponded 30 December 2013

Dear Guest, I was sorry to read of your most disappointing experience, for which I apologise. Your feedback is much appreciated and I have followed this up with those responsible, in order to improve on the consistency of our service. I do hope this does...More

Reviewed 27 December 2013 via mobile

Insgesamt gut man mß aber weite Wege gehen oder mit Cart fahren lassen Lamm in Restaurant war excellent Lage am Meer ist gut wenn man Zimmer mit Meerblick hat In total good however long distances to walk or use cart services Lamb in restaurant was...More

1  Thank Harry W
Response from TheEmpireHotel, General Manager at The Empire Hotel & Country ClubResponded 30 December 2013

Dear Guest, Thank you for your review, which I was pleased to see. Indeed this is a large property, with spacious accommodation in four buildings, and I can appreciate your comment. Perhaps I could suggest that you reserve a Deluxe bedroom in the Atrium for...More

Reviewed 27 December 2013

I was at the Empire Hotel for a business trip and the local office had booked us all in the Empire Hotel which has been used by us before. The hotel is certainly grand looking, the main lobby enjoys spectacular views over a vast atrium...More

Thank JDH2007
Response from TheEmpireHotel, General Manager at The Empire Hotel & Country ClubResponded 30 December 2013

Dear Guest, Thank you for your detailed report, which I have taken careful note of. I apologise for the unacceptable shortcomings you experienced, particularly the delays on check-in and check-out. We will strive to improve on these and I do hope you will return in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$205 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$205 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1342)
Room & Suite (232)
Pool & Beach (118)
Dining (79)
Family and Play Areas (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
emmarUk
March 8, 2018|
AnswerShow all 4 answers
Response from Izzul Z | Reviewed this property |
Unfortunately no
0
Votes
Rajiv T
November 16, 2017|
AnswerShow all 4 answers
Response from Auditluxury | Reviewed this property |
There is certainly a buffet however I am not certain of the current charge
0
Votes
rafhanah2710
September 20, 2017|
AnswerShow all 2 answers
Response from Nivat C | Reviewed this property |
They are quite generous if it is just few hours and the occupancy is low. But this is subject to availability and room occupancy.
0
Votes
Room Tips
"Do request for any corner room - spacious and overlook ocean view - refreshing !"
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"どこも静か(Any rooms are quiet)"
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"Go for beach view deluxe rooms."
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"floor 5th up"
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