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This is place is so nice, peaceful and comfy.. If Id go back. il choose this place and rest all day.. I wish I should've stayed longer though.
Great customer service!
1) Staff are poorly trained. Do not know how to greet guests at the front desk. Lackdisical in nature.
2) When faced with problems, staff are NOT equipped to rectify issues. Ignore and hope the guests forgets about the problem. Guests DO NOT FORGET.
Stayed in New Pondok Sara Villa for 2 nights, and couldn't have asked anything better, wish we could have stayed longer. The property is located just 5-7 minutes walk away from the seminyak beach and the roads leading to the beach from the hotel is...More
New Pondok is OK.....great customer service, great location in Seminyak with double six beach a 5 minute walk away with some great bars and restaurants.
The bed was comfy and the main pool was great.
The private pool was pretty dirty, most of the villa...More
Relaxing and very calm. Would recommend for couples, family and friends. The staff were very friendly. Food was great. Our 1 bedroom suite villa was beautiful with a private pool. Loved the very modern and natural fusion bathroom. Overall its a great place to relax.
US$78 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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