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After 2 days travelling to get to Bali from Ireland with3 young children we were appalled by the condition of the villa. It was run down with holes in the wall beside the air conditioning which were covered with paper, it was dirty, equipment didn't...More
Well after reading all the bad reviews I was a little worried . But once I arrived and meet Caroline I knew this was going to be a great base to spend my holiday . The room was in a very good order and a...More
I want to reinforce my opinion and answer the management of villa respon. Thats true that i book the villa for party, but i told the management of villa or manager on duty in this villa (ms. Caroline) when i book this villa. From the...More
This villa is very dirty. Villa service is bad. This villa is not organized and not managed properly. The on duty manager or his marketing are not professional to handling guest. Be careful if u want to hold the event here, because when u booking...More
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Response from Bali S, reservation manager at Bali Swiss VillaResponded May 18, 2017
Dear Ms Julia,
We are very sorry that we have to bring this problem here after we thought we've dealt with you in the villa at the moment.
The villa at the time you're check in is still in cleaning process because at that time...More
The rooms were dirty the linen dirty, everyday the electricity failed one night they were unable to restore it at all, the sheets were changed once during the 7 day stay. There were no towels for 3 days. The decking was broken and not repaired....More
Response from Bali S, online reservation manager at Bali Swiss VillaResponded May 18, 2017
Thank you for bothering yourself to leave us a review.
We are very sorry that you have to experience uncomfortable stay with us.
We've taken notes to things you've pointed out and have now managed to repair here and there as well as...More
Hello, Foods and drinks are very easy to get if you stay here. There are many restaurants that have delivery services if you need to order them. The staffs will be gladly assist in finding the restaurant or ordering the... More
Hello, Foods and drinks are very easy to get if you stay here. There are many restaurants that have delivery services if you need to order them. The staffs will be gladly assist in finding the restaurant or ordering the foods for you. And, shall you want to go to restaurants, there are some good and nice restaurants that are quite near as well, such as Ultimo restaurant which is only 1.5 kilometers in distance (or about 20 minutes walk).