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4.5
#7 of 57 hotels in Nakhon Ratchasima
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Centre Point Hotels are pleased to announce that we are unveiling our latest location, Centre Point Hotel Terminal21 Korat. In November 2020, we will open our doors to welcome both domestic and international travelers. If you love to explore Korat and the Northeastern part of Thailand, also known as the Isan region, our newest property will make your trip, either for business or leisure, a truly memorable one. Our luxurious accommodation is connected to Terminal21 Korat Shopping Mall, around-the-world shopping fascinations that offer an extraordinary retail experience. Terminal21 Korat Shopping Mall is located in the city center, brimming with shops and restaurants, so it is very convenient to guests who stay at our hotel. The hotel design is inspired by the wonderfully vibrant colors of a peafowl’s tail feathers. Throughout the lobby, corridors and rooms, you will discover elegant designs, together with local folk art of the Isan region. Locally produced silk is also a cornerstone of the design, with weaving patterns that provide a truly Thai experience to our guests. Come to celebrate and experience “the Unique Identity of Korat” at your brand-new destination, Centre Point Hotel Terminal21 Korat.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
It's new and very modern. Rooms are big. Lighting is good. Bathroom has modern Japanese toilet seat and shower room has a seat. Ample space to store and put personal belongings on. Large TV is of high quality. Limited channels, though. Staff are good and well trained. They can arrange transport easily, whether it's hire for the day or for short trips. Pool and gym are attractive but too small. Directly connected with the huge mall and a 24-hour supermarket, so it's extremely convenient.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Apr 5, 2023
Dear FMoz, Thank you very much for sharing your feedback, I very glad to hear that our services, friendly staffs, and standard of cleanliness were meet your satisfied. But I'm very sincerely to apologize for any inconvenience caused may happen. Once again, our staffs very glad to be a part of your stayed and hope we have a chance to welcome you back soon. Sincerely, Arthit Waitayaphat General Manager
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Stayed here for a week for the first time and was looking forward to it. The hotel is nice and clean, staff polite, friendly and helpful. A shout to the front desks who also served with a big smile as well as the staff who always came to collect my laundry with a spring in his step and was always friendly as always. The room is big and clean and the bidet kept the toilet seat heated. The shower was strong and hot when needed and the aircon easy to control with a comfortable bed for a food night sleep. Everything seemed to be good except that the breakfast area was kinda small with many tables tucked inside but it was still unable to cater to the weekend crowd. There was no table assignment for the guests and everyone was hunting for a table themselves and some seated at those which were occupied but went to get their food. The small area and screeching chairs made the experience poor. As some reviews mentioned, most of the items were unchanged day in day out. There’s always noodle dishes; fried noodle, spaghetti and soup noodles. Luckily there was a section making local tea and coffee which were more tasty than those from the machines but during weekends, long queues formed in the already small area making it rather unpleasant. The shopping mall next door was a major disappointment; I had been to Terminal 21 in Bangkok and this one was really boring. The only fast food restaurant I know was KFC, apart from the donut shops. There were no McDonald’s, BK etc. Overall the hotel was not bad as the staff really impressed me in their services but I will likely stay elsewhere next time due to the lack of food options at the mall next door.
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Date of stay: August 2024Trip type: Travelled on business
Room Tip:Good early for breakfast during weekend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Sep 2, 2024
Dear Kum Hoong Y, Thank you very much for taking time to share your feedback. We do apologize for the inconvenience caused may arise. Is there anything that isn’t meet your satisfied with our services please let us know to improve for further services. Hope we have a chance to welcome you back soon. Sincerely, Arthit Waitayaphat General Manager
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This is a nice, clean, modern hotel well located for shopping and other services. There is a reserved part of the shopping centre car park for people staying at the hotel and porters will assist with bags from there.
Its only a short tuk tuk ride to all parts of the centre.
There is a nice pool on the same level as the restaurant.
The elephants were intrigued by the gadget attached to the toilet. Stay there and you can work it out for yourself.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Nov 29, 2022
Dear The travelling elephants, Thank you very much for your very kind and a great review! All compliments will keep going to make to the best standard as much as we can do. Therefore, should you wish to have a trip to travelling to Nakhon Ratchasima province please don't forget us. Once again, our staffs very glad to be a part of your stayed and hope we have a chance to welcome you and the elephants back soon. Sincerely, Samruay Sirisom Front Office Manager
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The hotel is centraly located, easy to get to, has an entire shopping mall attached. A fairly new hotel rooms are bright and clean, bed is comfortable, medium firm with crisp white sheets, large bounce-back pillows. There are tea & coffee making facilities and plenty of bottled water, electrical and USB outlets are conveniently located next to the beds. The room was spotlessly clean throughout. There is signposted parking in the Terminal 21 multistorey car park which leads via escalators or lift to the lobby. On floor 'F' you can find the restaurant, gym and an infinity pool which is nice but rather small. Breakfast was a wide spread however here is where things went wrong for what would otherwise have been an ideal overnight stay. All of the western hot food was only just warm, non of the warmers were on and things like cooked meat (bacon, sausage) were being held at the ideal bacteria breading temperature. However all of the Asia hot food was being heated and piping hot. Non of the cold food (fruits etc.) was being kept cold again being left to reach room temperature about 22°c. I was not able to eat anything at breakfast and I complained to the duty manager about this. The duty manager was apologetic, seemed to understand that this was a serious issue and offered to have some food cooked fresh for me. Given the time I needed to leave with a long drive ahead that day so I declined. If the restaurant can sort the food hygiene issues this hotel would be very good and I would stay here again.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip:Connected to Terminal21 shopping centre.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Apr 5, 2023
Dear Nathan Wallbridge, Thank you very much for taking time to share your feedback. We do apologize for the inconvenience caused may happen and all your comments were taken to investigate and improve the hotel be better. Thank you very much for your kind let all comments are very important to improve it, Yes we understood that as summer season all food need to keep in hot and keep warmers, In this regards we are very seriously and express comments from Duty Manager to the restaurant team. Moreover, our staffs very glad to be a part of your stayed and hope we have a chance to welcome you back soon. With best regards Arthit Waitayaphat General Manager
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The hotel can’t be for leisure, in my 30 years of corporate travel worldwide, this is the first hotel which will not serve alcohol, when asked for it you are advised to go to Foodland in the Mall next door to buy the same.
Worse still. I wanted only a Zero beer, non alcoholic. So after a tired days of work when you get to hotel for a shower and relax. Ordering a beer, you will be in for a surprise.
The amenities are fine. I booked through booking.com on best room available. It was honoured ( often times I worry. If I will get such a room despite booking at highest category). The weird stuff is wash room is there is no conditioner and water from shower temple seeps underside to the wash area making it messy. Room 1808.
I may not return here again.
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Oct 3, 2023
Dear Khun Pumashan, We are deeply apologize for any inconvenience that was happened to you. We would like to explain that as the hotel under Green Health Hotel to support this champaign that why we couldn't sell any alcohol and if the clients prefer to purchase there is available on LG floor as supermarket name is Foodland 24 hrs. services. Once again, kindly accepted our apologies for any inconvenient case and our staff are very glad to be a part of your stay. Hope we have a chance to welcome you back soon. Best Regards The management Team.
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This is the best hotel I've ever stayed in Thailand. You have a magnificent view of the sunset and the city at the swimming pool and the rooms facing the swimming pool. The breakfast was amazing and there is a nice kids' playroom. There is a free laundry service. The bed was very comfortable and they even use Japanese remote control toilets. Service was good and prompt. I can't wait to stay here again.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip:This is connected to the shopping mall.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Oct 3, 2023
Dear Khun Pianocello, Thank you very much for your support to give a high score. We appreciate that to all compliment and your feedback is make our day as a great day. should you wish to be travelling please don't forget us Centre Point Terminal21 Korat at Nakhon Ratchasima as the Unique Identity of Korat. Look forward to welcoming you back soon. Best Regards Arthit Waitayaphat General Manager
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The hotel has an entire shopping mall attached. The rooms are bright and clean, bed is comfortable, bathroom has modern Japanese toilet seat and shower room has a seat. Ample space to store and put personal belongings on. There are tea & coffee making facilities and 2 bottles of water. The internet connection was fast. Parking is on level G, from there is access to terminal 21 shopping complex, and via escalators or lift to the lobby. On floor F is the restaurant, gym and an infinity pool which is nice but very small. Breakfast was so-so, a lot of Asian dishes, but fried eggs and omelette could be ordered. Staff are friendly and helpful. A big plus is the 21 Terminal mall and the Foodland 24-hour supermarket, the only place where we could get a wine. There is no lounge or bar in the entire hotel where we could get an alcoholic drink.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Feb 6, 2024
Dear Helmut S, Thank you very much for your kind support and to giving us the review for this period of stay. As we are green hotel as 100% not selling an alcohol. Therefore, if there is anything that may not convenience, kindly accept my apologies and should you wish to be travelling please don't forget us Centre Point Terminal21 Korat at Nakhon Ratchasima as the Unique Identity of Korat. Best Regards Arthit Waitayaphat General Manager
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Friendly checkin staff. Rooms good organised with modern furniture, convenient bathroom. Direct access to Terminal 21 Korat at G level or at 4th floor Nice fitness room and swimmingpool on the 7th floor
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Nov 29, 2022
Dear Values guest, Thank you very much for the great review to our hotel! We are glad that you enjoyed stay, and all compliments will express to our staffs. Our staffs very glad to be a part of your stayed and hope we have a chance to welcome you back soon. Sincerely, Samruay Sirisom Front Office Manager
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Best place to stay in Korat. We stayed there twice in a week during a road trip. It is simply the best hotel in Korat. It is a modern city hotel attached to Terminal21 mall making it very convenient for food & shopping. The rooms were large with all the necessary amenities. Breakfast was good. We didnt each lunch and dinner at the hotel as the food court in Terminal21 mall is too hard to beat. We had some of the best food in Thailand at unbelievable prices there. Highly recommended hotel if visiting this part of Thailand.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Jan 26, 2023
Dear Elsa A, Thank you very much for your very kind and a great review! All compliments will keep going to make to the best standard as much as we can do. Therefore, should you wish to have a trip to travelling to Nakhon Ratchasima province please don't forget us. Once again, our staffs very glad to be a part of your stayed and hope we have a chance to welcome you back soon. Yours sincerely, Arthit Waitayaphat General Manager
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I visit Centre Point in Korat on December, its very nice hotel and the newest in Korat. Hotel is a center of the city and interconnecting with Terminal21 shopping mall. Pool in hotel so good with bautiful city view in the evening time. The best of imprssion is kindly staff, good sevice and very helpful.
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CENTRE POINT , Guest Services / Front Office at Centre Point Hotel Terminal 21 Korat
Responded Nov 29, 2022
Dear Values guest, Thank you very much for your very kind and a great review! All compliments will keep going to make to the best standard as much as we can do. Therefore, should you wish to have a trip to travelling to Nakhon Ratchasima province please don't forget us. Once again, our staffs very glad to be a part of your stayed and hope we have a chance to welcome you back soon. Sincerely, Samruay Sirisom Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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