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After a long drive from Palm Springs we decided to stay at this hotel. The parking lot is very inconvenient and filled with potholes. The front desk clerk was very busy on their cell phone and not really interested in helping us. After we finally...More
My wife and I stayed here overnight on our way north, from our winter home in AZ. The hotel has great access from I-25,unlike many of the hotels in central Albuquerque. The property is attractive,with a nice pool and gym and a large breakfast area,...More
It's a Holiday Inn Express but it's well kept, clean rooms and a nice included breakfast in the morning. Stayed here so we would be on the North side of Albuquerque for the final leg of our trip back to Denver. Very reasonable price compared...More
On our first night We asked for an extra blanket but we were told they were all out. Ok- it was 8pm, understandable.
The second day we asked at 1:30pm for a blanket, and we were told it was washing and we'd get it soon....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Alburquerque N - Bernalillo
First of all, thank you very much for your recent stay at our Holiday Inn Express Albuquerque N - Bernalillo, NM. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service. I'd like to...More
Hotel has been recently updated - top to bottom-.
Room was spacious (double - two queen beds -), TV, microwave, mini fridge, and Keurig coffee maker in the room. Linens and toiletries are of very good quality ( toiletries are from Bath & Body Works...More