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    Santa Claran Hotel Casino

    460 N Riverside Dr, connected to Santa Claran Casino, Espanola, NM 87532
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    2017-11-17 2017-11-18
    Traveller (38)
    Room & Suite (16)
    Dining (1)
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    Overview
    • Excellent57%
    • Very good25%
    • Average10%
    • Poor4%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Golf Course
    Self-Serve Laundry
    Casino
    3.0 Star Hotel
    All hotel details
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    Hotel Santa Fe
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    #13 of 60 hotels in Santa Fe
     
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    Inn on the Alameda
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    Rooms
    Nov 17Nov 18
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (181)
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    Time of year
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    1 - 5 of 175 reviews

    Reviewed 4 weeks ago via mobile

    I stay in the hotel as a guest comped by the casino. The rooms are comfortable. My only complaint is the multiple tiny pillows placed on the beds. These are likely being reused by guests and don't have covers for hygiene, as I recall. The...More

    Thank Rb2495
    Response from Joshua N, Manager at Santa Claran Hotel CasinoResponded 3 weeks ago

    Thank you so much for staying with us. I am happy to hear that we made your stay wonderful. Thank you so much for the feedback about the pillows. We are working on getting newer fuller pillows for are beds to better the guest experience....More

    Reviewed 8 August 2017 via mobile

    Not impressed. The pillows were like shaped like chicklets and so awkward to lie on. The bed was comfortable enough. I hate bulky bedding accessories like cushions that are impossible to wash. They don't stock bathing toiletries for more than one person but thry gladly...More

    Thank Adriana M
    Response from Joshua N, Manager at Santa Claran Hotel CasinoResponded 9 August 2017

    Good Afternoon Adriana M, Thank you for reviewing and staying with the Santa Claran Hotel Casino. I first would like to apologize for the parts of your stay that was not so wonderful, we try and make every stay as wonderful as possible. The feed...More

    Reviewed 26 July 2017

    Very nice hotel. Rooms are large and clean. Bathrooms are also nice and clean. Definitely a step up from Hilton Buffalo Thunder. Unlike some casino hotels, this one won't leave you smelling like smoke. My only criticism is that the pillows are a little small.More

    Thank nzedhoneymooners
    Management response:Responded 28 July 2017

    Thank you for your wonderful review of the Santa Claran Hotel and Casino. We are glad to hear that you had a wonderful time with us. We are always looking to improve the guest experience and I will talk with my team about increasing the...More

    Reviewed 15 July 2017 via mobile

    Checked out at 12:00 ,realized my jerseys were missing,so I called hotel and let them know I left them in the hotel hanging in the closet, they were missing, staff was excellent, was not there fault, but had to be room keeping, very afraid to...More

    Thank Tim O
    Management response:Responded 28 July 2017

    Thank you for reviewing are hotel and casino. I am really sorry to hear about the experience that you had here. I can assure that this was looked into at the highest level and we where able to recover the items as you know. I...More

    Reviewed 4 April 2017

    This was my second stay at the Santa Claran. The rooms are clean and comfortable. The staff looked and found discounts that gave us a better price on our room. Unfortunately, I lost all the savings at the Casino.More

    Thank Belinda d
    Management response:Responded 28 July 2017

    Thank you for your wonderful review of the Santa Claran Hotel and Casino. I am glad to hear that the staff went the extra mile to find discounts for your hotel stay. We look forward to having you back. If we can assist you with...More

    Hotel Santa Fe
    1,661 reviews
    #13 of 60 hotels in Santa Fe
     
    Santa Fe Sage Inn
    1,321 reviews
    #29 of 60 hotels in Santa Fe
     
    Inn on the Alameda
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    Hilton Santa Fe Historic Plaza
    1,638 reviews
    #17 of 60 hotels in Santa Fe
     

    Additional Information about Santa Claran Hotel Casino

    Address: 460 N Riverside Dr, connected to Santa Claran Casino, Espanola, NM 87532
    Location: United States > New Mexico > Espanola
    Price Range:US$86 - US$229 (Based on Average Rates for a Standard Room)
    Hotel Class: 3 star
    Number of rooms: 124
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Casino and Gambling
    • Indoor pool
    • Hot Tub
    • Golf Course
    • Heated pool
    Details
    • Price range
    • US$86 - US$229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, TravelClick and Hotwire so you can book your Santa Claran Hotel Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New Mexico >
    • Espanola
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    Traveller (38)
    Room & Suite (16)
    Dining (1)
    Hotel & Grounds (24)
    Bathroom (7)
    Nearby
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    36.68 km away
     
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    Ask a question
    Questions & Answers
    796lindac591
    16 October 2015|
    AnswerShow all 2 answers
    Response from Juan Carlos U | Property representative |
    that is why we are here for! Please let us know if you need anything from us for your next visit!
    0
    Votes
    Connie V
    12 June 2015|
    Answer
    Response from Juan Carlos U | Property representative |
    Hello Connie. Thank you for your question. I am the General Manager of the hotel and I have to say that we have been blessed with a solid occupancy as a reflection of how great our costumer service is. If you wish to book... More
    0
    Votes
    Jessica L
    3 March 2015|
    AnswerShow all 6 answers
    Response from Juan Carlos U | Property representative |
    Hello Jessica Yes we do have an heated indoor pool. It is solar heated and as the other users have answer we added the pool last september. I hope to see you in your next visit to my hotel! JC Hotel GM
    0
    Votes
    Room Tips
    "get a room far from the elevator"
    Read review
    "Rooms are good even the ones close to elevator and ice machine not too much noise."
    Read review
    "Not much noise in any location, though right off major road. Views are best on East."
    Read review
    "I can't believe that there are any good rooms for the prices charged."
    Read review
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