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Holiday Inn Express & Suites Gallup East

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#11 of 34 Hotels in Gallup
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express & Suites Gallup East
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263 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Wilkes-Barre, Pennsylvania
Reviewed 2 days ago NEW

Relatively new, clean, cookies available in the lobby, lots of channels on TV available Coffee in lobby was lukewarm at best and undrinkable Lots of noise from I40 highway Did not offer water or points, to members Informed that this hotel does not offer this perk to gold elite members while others we have stayed at do in fact make...

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Helpful?
Thank Globalcomic
Tustin
Reviewed 2 weeks ago via mobile

Came here for a good night's sleep. Asked for something away from freeway. I sleep with the windows open and cannot stand freeway or jet noise. She said okay. Well, all rooms face, at least partially, the freeway. Semis constantly bouncing up and down over potholes. Plus they are building a hotel next door. If there is no construction noise...

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Helpful?
Thank Mark24k
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Mark24k, Thank you for staying with us and for letting me know about your experience. Guest satisfaction is of the utmost concern to our hotel and this property is committed to provide comfortable and superior accommodation. Your candid feedback about the level of noise which resulted to a poor sleep quality has been seriously taken into account. Please accept...

Kure Beach, North Carolina
Reviewed 3 weeks ago via mobile

Brand new Holiday Inn Express: - very clean - courteous staff - Easy on/off I-40 - we were upgraded to a suite for single room rate - Denny's Restaurant is next door Not enough electrical outlets for chargers.

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Helpful?
Thank Judy S
Reviewed 3 weeks ago via mobile

The hotel is pet friendly a big plus for us. The room was spacious, quiet had a fridge, microwave and Kureg. Did not hear the trains or the highway. My only complaint was a noise that sounded like water running when we turned the heat off and my husband said he could smell a faint odor of dog pee (...

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Helpful?
Thank Liz G
San Antonio, Texas
Reviewed 4 weeks ago via mobile

Due to construction parking at this hotel is abysmal. Thankfully that won't be a situation forever. Chicken with quick fast and friendly. I was upgraded as I am staying only one night and in the highest level of their rewards program. You'll notice in some of my other reviews I also mention getting upgraded, however in this hotel what stood...

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Helpful?
Thank Donna B
Utah
Reviewed 14 February 2017

Stayed here again after checking out more recent reviews since my last visit. It was very fine. Conveniently located off I-40 and near restaurants and gas stations. Greeted courteously, great beds and bedding, cooling worked perfectly, good TV channels so I could watch The Walking Dead premiere, very nice breakfast area and good food, very clean, good lighting. Couldn't find...

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Helpful?
Thank Moniquepeep
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Moniquepeep- Thank you for your review! We appreciate your loyalty to our hotel! We are happy to hear you enjoyed your time with us & were able to catch TWD premier! Our USA Today's are located in the lobby, near the breakfast area. I apologize if we were out! I hope you'll choose to stay with us again if you're...

Reviewed 30 January 2017

This hotel was a good HIX lodging experience. HOWEVER, when reviewing my credit card charges from the trip I saw the charge was $10.00 more than the amount I signed for on the receipt. I contacted the front desk who said "they ALWAYS do that" and the charge would be credited back "later". It has been a week and there...

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Helpful?
Thank Jan S
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Gallup East, responded to this review

Dear Jan S, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you...

Los Alamos, New Mexico
Reviewed 28 January 2017

Spent the night here during a blizzard. My room was warm and comfortable. The hotel is very nice. The entire place, room, hot tub, common areas, etc. Quite new. The breakfast is very good. I've stayed at other motels in town, and this is now my favorite.

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Helpful?
Thank RattlesnakeCharlie
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

RattlesnakeCharlie- Thank you for your review! We appreciate you taking the time to do this! We are happy that you chose to stay with us and look forward to seeing you again in the future! All the best!

United States
Reviewed 15 January 2017 via mobile

We really enjoyed this hotel. It was comfortable and the staff was very friendly and professional. This hotel is conveniently located off the main highway. If we are in the area in future, hopefully we will be able to stay here..

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Helpful?
Thank EvangHouston
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

EvangHouston- Thank you for taking the time to review our property!! Your kind words are truly appreciated! We look forward to seeing you again if you're ever in the Gallup-area! Best regards!

Arizona
Reviewed 13 January 2017

This hotel is a little out of the town but not too far. We called the night we needed to stay as the roads were getting bad and we were tired and they accommodated us. They were very helpful. They also had a hot tub which we really enjoyed.

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Helpful?
Thank UKVISIT
Anna C, General Manager at Holiday Inn Express & Suites Gallup East, responded to this review

UKVISIT- Thank you for your review! I am pleased to hear that you enjoyed your time with us! I will pass your kind words along to our staff! Safe travels!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Gallup East

Address: 3850 East Highway 66, Gallup, NM 87301
Region: United States > New Mexico > Gallup
Price Range: $151 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Gallup East 2.5*
Number of rooms: 91
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Hotel Style:
#3 Business Hotel in Gallup
#3 Family Hotel in Gallup
#5 Romantic Hotel in Gallup
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Gallup East staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Gallup East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the highway, check prices of other hotels before booking”
 of 5 bubbles Globalcomic, 25 Mar 2017 | Read review
“Get one away from the highway”
 of 5 bubbles 90kmeyer, 29 Dec 2016 | Read review
“Just off the interstate, rooms are great, staff is very helpful”
 of 5 bubbles rock9215, 17 Nov 2016 | Read review
“They all seem pretty good!”
 of 5 bubbles snivvy, 5 Oct 2016 | Read review
“ask for room on first floor they seem to be roomier.”
 of 5 bubbles stephaniejjordan, 13 Jul 2016 | Read review
5 of 5