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Red Lion Hotel Gallup

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Traveller (26)
Room & Suite (10)
Overview
  • Excellent15%
  • Very good21%
  • Average24%
  • Poor18%
  • Terrible22%
7 Aug 2016
“Great Value, Clean.... Will Be Back!”
3 Aug 2016
“Poor service, bugs, needs updates”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (193)
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11 - 15 of 185 reviews
Reviewed May 17, 2016 via mobile

Like most touring travellers we look for not the ritz but just a good clean ,safe and quiet room at a bargain price .this motel achieves this easily . The room was large everything worked and no traffic noise was present . It is away...More

Thank Phil E
Management response:Responded June 7, 2016

Thank you so much for your review. I will share this with my staff.

Reviewed May 2, 2016 via mobile

Very rude woman at the counter was extremely short with my girlfriend when she was asked basic questions about the area and property. All amenities advertised (pool, spa, and restaurant) were all closed. Hotel its self was clean enough but is defiantly showing its age.

Thank David I
Management response:Responded June 7, 2016

I am so sorry about your experience with our front desk person. I will research and see who was working and speak with them. Again, I am sorry you were not treated as you should have been.

Reviewed April 30, 2016 via mobile

Their website says that they had a pool and hot tub. Well they don't. Both are closed because of burst pipes. They also said they had a fitness center. They don't have that either. For some unknown reason it was closed when we tried to...More

Thank Joey R
Management response:Responded June 7, 2016

We have removed anything regarding a pool or hot-tub, exercise center. I am sorry these were not open. We are in the process of getting some renovation done and at that time everything will reopen.

Reviewed April 15, 2016 via mobile

Stayed there one evening. Room was clean, carpet was vacuumed and smelled ok. Hotel needs some improvements as it looks it's age mid 80's. Non the less the thing that was really diapointing was the breakfast, I showed up 5 minutes before they were to...More

Thank Daniel R
Management response:Responded June 7, 2016

I totally agree with you. I am researching who was on duty that day. I will speak with them regarding the correct way to treat a guest.

Reviewed March 27, 2016

The beds were very comfortable. Some are a long ways from the lobby. The complementary breakfast is a hot meal prepared in their restaurant and was excellent. The accessible bathroom was just what I needed.

Thank BearTrapTC
Management response:Responded June 7, 2016

Thank you so much for your pleasant reply.

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About
Amenities
Top amenities
Free Parking
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Conference Facilities
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Details
Price range
US$46 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$46 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (26)
Room & Suite (10)
Questions & Answers
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Posting guidelines
Room Tips
"Do not check in!1"
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"Ask for a non-smoking room because the smoking rooms stink."
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"Don't stay"
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"Ask what amenities are actually available when you reserve"
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