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Hampton Inn & Suites Las Cruces I-25

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Hampton Inn & Suites Las Cruces I-25
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527 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Las Cruces I-25
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Showing 522: English reviews
Albuquerque, New Mexico
Reviewed 4 weeks ago

Great stay. Loved the variety of evening snacks. My kid loved the Jelly Belly beans. Nice staff, helpful when forgot razor and toothbrush. Also enjoyed the comfy room. No trouble getting HH free wifi.

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Helpful?
Thank 1erinr
Andrea W, Director of Operations at Hampton Inn & Suites Las Cruces I-25, responded to this review

We wanted to thank you for your recent review of Hampton Inn and Suites. We appreciate all our guests feedback and always hope to hear that we were able to offer a comfortable stay and exceptional service. We are please to hear that you enjoyed our snacks and that you were satisfied with your stay and service. It is great...

Reviewed 4 weeks ago

We had to make an unexpected stop due to weather conditions. I inadvertently booked the hotel on a travel website rather than the hotel's site. The front desk attendant was very helpful in assisting me in figuring this out and suggesting how to remedy it.

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Thank G1361RBwilliamp
Andrea W, Director of Operations at Hampton Inn & Suites Las Cruces I-25, responded to this review

We are glad to hear that our front desk team was of assistance and that you enjoyed your stay. We are looking forward to see you again soon. Have a wonderful day. Sincerely, Andrea Weaver

Roswell, Georgia
Reviewed 4 weeks ago

The beds could've been better. The breakfast was plain and nothing great to eat. Not even bacon. The staff was very nice though. But if they had better pillows and more soft beds that would be great. Also a warm breakfast with not powder eggs would be nice.

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Thank K2132YQkellyd
Andrea W, Director of Operations at Hampton Inn & Suites Las Cruces I-25, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the breakfast we provide and I am truly sorry for this experience. The staff and I take pride in our guest being satisfied and apologize we were unable to meet the expectation for you. We comply with Hilton standards but always try to...

Los Alamos, New Mexico
Reviewed 22 March 2017

Terrible room because of outside ventilation inlet noise. TV had channel problems. When we registered via internet, there was a choice of rooms but no indication of the problems experienced. Unbelievably bad General Manager, a poorly trained young woman. Have stayed at this property in the past, with much better luck. Hope you have better luck.

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Thank striperam
Andrea W, Director of Operations at Hampton Inn & Suites Las Cruces I-25, responded to this review

We take a lot of pride in our service and establishment, and I'm terribly sorry to hear that this was not your experience with us. We only wish for all of our guests to have a wonderful stay, and I will absolutely follow up on your feedback to ensure that other guests do not have a similar experience. Please know...

Albuquerque, New Mexico
Reviewed 22 March 2017

Love this hotel, and would recommend it to all friends and family. The cleanest hotel I have stayed at in a long time. Excellent rooms, and staff. Light breakfast, and coffee in room made the trip more enjoyable.

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Thank Anidemal1
Andrea W, Director of Operations at Hampton Inn & Suites Las Cruces I-25, responded to this review

The staff here at Hampton Inn and Suites thanks you for your recent review of the hotel and appreciates that you took time out of your day to give a shout out to us. I am thrilled that you were happy with the breakfast, your room and the team. We want all our guests to feel like they are welcomed...

cambridgeshire, uk
Reviewed 18 March 2017

We were on a road trip and only booked a few days before. Room was large, in good decor, beds were comfy and room was clean. Breakfast was usual fayre for this sort of hotel.$115 including taxes for a large room (2 king beds for 3 of)us seemed reasonable

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Thank wilderspin
Tulsa, Oklahoma
Reviewed 16 March 2017 via mobile

To begin, this hotel has earned its top Awards. It's bright , clean with friendly staff. More specifically the rooms are well appointed and well taken care of by the cleaning staff. There's plenty of space in the VIP room. Double bed with Suite, spacious bathroom. I can speak so confidently about this hotel because I stay here twice a...

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2Thank TisLadyOfShalott
El Paso, Texas
Reviewed 13 March 2017 via mobile

Hotel was awesome, cleaned and very spaciousness. The people that work there were very nice and helpful. Food was great, and the entire hotel Was very clean. Definitely would recommend this hotel to anyone.

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1Thank rubaz10
Reviewed 13 March 2017 via mobile

Booked with Hampton after our Norma hotel was out of rooms. The phone call was answered and handled very fast, pulled in about 30 minutes later to meet the young lady who booked our room on the phone. She was amazing, I had a fussy 3 year old and she got us checked in early. Room was extremely clean and...

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1Thank Melissa C
Atlanta, United States
Reviewed 7 March 2017

I stayed in Las Cruces for 2 weeks for work during which I leave the hotel at 5:30 AM each morning. This did not allow me to make use of the breakfast bar which starts at 6 AM in the morning. However, there were breakfast to-go bags available at the check-in counter which I really appreciate. What I did not...

Review collected in partnership with Hampton
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Thank 979anhl
Andrea W, Director of Operations at Hampton Inn & Suites Las Cruces I-25, responded to this review

Thank you for taking the time to share your feedback with us. I am truly sorry you had such a terrible experience at our property. We focus every day to create an outstanding experience for every one of our guests and we take your comments very seriously. Please know that we will address the issue with the night clerk to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Las Cruces I-25

Address: 2350 E Griggs Ave, Las Cruces, NM 88001-2641
Region: United States > New Mexico > Las Cruces
Price Range: $142 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Las Cruces I-25 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Hampton Inn And Suites Las Cruces i-25
Hampton Inn & Suites Las Cruces i-25 Hotel Las Cruces
Las Cruces Hampton Inn
Hampton Inn Las Cruces
Hotel Style:
#1 Family Hotel in Las Cruces
#1 Romantic Hotel in Las Cruces
#3 Business Hotel in Las Cruces
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Las Cruces I-25 staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Las Cruces I-25 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the second floor and we did not have a single problem.”
Kellen007, 3 Jan 2017 | Read review
“Choose rooms facing away from the highway”
pkganapathi, 24 Nov 2016 | Read review
“4 th floor was very quiet didn't hear any noise at all. You could see the beautiful view from there.”
379leahh, 26 Oct 2016 | Read review
“Rooms facing WalMart/back parking lot will be quieter; the fan provides white noise if you have a room facing the main street.”
DCTraveler2011, 3 Oct 2016 | Read review
“Rooms on S. West corner might be best.”
828MarkM828, 2 Oct 2016 | Read review
5 of 5