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BEST WESTERN PLUS Montezuma Inn & Suites

Booking.comUS$93*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$93*
US$93*
US$93*
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BEST WESTERN PLUS Montezuma Inn & Suites
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350 Reviews from our TripAdvisor Community

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Showing 346: English reviews
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Reviewed yesterday NEW

The Montezuma Inn is clean, neat, and staffed with gracious friendly people. We rolled in a bit late and bowls of hot minestrone awaited us. The evening MOD went the extra mile to make sure we were comfortable and pleased with the room and we were.

Review collected in partnership with Best Western
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Helpful?
Thank richardv294
Poplar Grove, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017

The staff is friendly and accommodating. We appreciated the cleanliness, how comfortable the bed was, location convenience, how quiet it was and the price! We loved having the option of soup in the evening instead of having to go out and find a restaurant. The breakfast was good with a variety of choices.

Review collected in partnership with Best Western
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1Thank HappilyRetiredPair
About Hotel's Favourite Review
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for writing your review of our property. We are glad you enjoyed your stay and we look forward to seeing you again on your next return trip through Las Vegas New Mexico.

Queen Creek, Arizona
Reviewed 4 days ago NEW

Turn into town from the interstate, and go where it's quieter than right by I25. Room was clean and spacious with a king bed. Wi-if worked once we were patient! Evening snack was soup (after 6:00 PM)!! Plenty of parking for trailers.

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Helpful?
Thank patspajamas
Colorado & New Mexico
Reviewed 4 days ago NEW

This is a hotel that we always look forward to staying. The rooms are big and modern and the staff are always smiling and friendly and helpful. We love their complimentary homemade soup every evening! The breakfasts are excellent as well and everyone is so accommodating.

Review collected in partnership with Best Western
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Helpful?
Thank RitaTorres
Reviewed 5 days ago NEWvia mobile

We travel with 2 cats so finding a hotel that allows cats is sometimes difficult. This hotel accepted us and gave us an excellent room well appointed with enough room for a litter box and food tray and all our gear. Because part of the room had vinyl flooring it was easy for us to clean up litter and food...

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Helpful?
Thank Konnie W
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We look forward to seeing you again.

Las Vegas, United States
Reviewed 5 days ago NEW

You're better off driving the extra hour to get to the Best Western in Santa Fe. This hotel was gross. My room was not clean and I felt discriminated against by the staff. 0/10 would not stay there ever again.

Review collected in partnership with Best Western
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Helpful?
Thank margaretcX8047IB
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Sorry you felt our hotel was not clean. The real issue is the service pet. We did everything correctly. Thank you for your comments.

Littleton, United States
Reviewed 1 week ago

The staff were very accommodating and the rooms clean and big, although a little plain. TV channels were very limited, getting ready Sunday morning there was nothing on but infomercials. The had an Otis Spunkmeyer machine but never any cookies. The location was really easy to get to.

Review collected in partnership with Best Western
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Helpful?
Thank 892darlaj
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

We make cookies each day free to our guests till they are gone. We just put in a new Direct TV system with over 200 channels. The info screen when turned on thells you about the tv system. We look forward to seeing you again. Thank you for your review.

LAGUNA NIGUEL
Reviewed 1 week ago

Excellent staff - very helpful and concerned about service. Rooms were good sized, fairly quiet and felt safe. Breakfast choices were OK Towels were a little scratchy - otherwise overall experience was excellent

Review collected in partnership with Best Western
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Helpful?
Thank KIMBERLY S
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We try very hard at giving perfect customer service to all our guests. We look forward to seeing you again.

San Angelo, Texas
Reviewed 1 week ago

Nice room and very clean, very accommodating front desk. We had an issue with the air conditioning, Mathew(service tech) addressed it very promptly and professionally. The staff let us utilize a Mtg room for us to gather, as there many of us attending the same funeral. They engaged us at every need and did there best to meet it! The...

Review collected in partnership with Best Western
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Helpful?
Thank Dwain G
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your kind words. We are pleased your group stayed with us. We try to give families here for funerals some private space to meet when we have the meeting room available. Again, we are sorry for the loss of your loved one. We look forward to seeing you again.

Kearney, Nebraska
Reviewed 3 weeks ago

We reserved our room the night before we visited so when we got to the inn our reservation was ready for us. The room was on the second floor facing to the west of the hotel. It was very clean and comfortable. The only problem we had was with the heater.. It heated for a while, then stopped and blew...

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Helpful?
Thank goldentraveler2015
montezumasuites, General Manager at BEST WESTERN PLUS Montezuma Inn & Suites, responded to this review

Thank you for your review. We have fixed the heater in that room. We are pleased you enjoyed breakfast and the coffee. We look forward to your return trip to Las Vegas New Mexico.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Montezuma Inn & Suites

Address: 2020 N Grand Ave, Las Vegas, NM 87701-4748
Region: United States > New Mexico > Las Vegas
Price Range: $130 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Montezuma Inn & Suites 2.5*
Number of rooms: 67
Reservation Options:
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Montezuma Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King bed, non smoking, second floor with elevator.”
patspajamas, 26 Apr 2017 | Read review
“None to think of”
andreweV7589OS, 29 Jan 2017 | Read review
“In addition to breakfast, they always have soup in the evenings.”
KmK1203, 4 Jan 2017 | Read review
“Nice people at front desk.”
557ars, 18 Dec 2016 | Read review
“I was on first floor across from pool and gym. I had close access to everything. I heard no outside noise.”
ksc335, 6 Jul 2016 | Read review
5 of 5
Booking.com
US$93* /night
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TripAdvisorUS$93
TravelocityUS$93
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Prices are for 1 room, 2 adults
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