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Candlewood Suites Roswell New Mexico

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#15 of 22 Hotels in Roswell
Certificate of Excellence
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Candlewood Suites Roswell New Mexico
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104 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Reviewed 13 September 2016 via mobile

I found this hotel through trip advisor and it also came highly recommended from my boyfriend The rooms are very adequate and very clean. Our room has a little kitchenette and fridge. Bath & shower fully air conditioned. You can by snacks and drinks from the little in hotel shop. If you're travelling around the U.S this hotel is very...

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Helpful?
Thank Grimsby247
Roxanne S, Manager at Candlewood Suites Roswell New Mexico, responded to this review

Hello! I would personally like to thank you so much for taking the time to write such a gracious review about your stay here with us at our property. I'm glad to hear that your room was nice and clean for you while you were away from home and traveling around the U.S. Our entire team strives to guarantee that...

London, United Kingdom
Reviewed 29 August 2016

This hotel is ideally located if you visit Roswell for a few days. The rooms are very clean and staff are very friendly. Do visit the bottomless lakes if you you've got some spare time. Will definitely return to this hotel

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Helpful?
Thank German L
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

German L, I am happy to hear that you enjoyed your stay and our location. I will be sharing your review with the team! It is wonderful that Bottomless Lakes is so close to us. It makes for an easy getaway to some fun swimming. Thank you and we hope to see you soon! - Roxanne S., General Manager

Beaufort, South Carolina
Reviewed 24 August 2016 via mobile

Clean Facility. Set back from main road which was good. Ample parking. No restaurant or Internet portal on main floor. Although IHOP and Applebee's in walking distance. My room had a smell. Staff was not the friendliest. Overpriced relative to comparable hotels.

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Helpful?
Thank NZTrips
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for taking the time to give us a TripAdvisor review. Any and all feedback is appreciated because the only way we can improve is by hearing from guests like you. I am disappointed to hear that your stay was just ok. We strive to offer the best accommodations and service and it seems we dropped the ball. I...

Reviewed 21 August 2016 via mobile

This hotel was clean, roomy and comfortable beds. The only drawback here is no breakfast! We have stayed in other hotels like this like Staybridge where you get breakfast and even meals in the evening. This hotel would benefit from at least having breakfast. The front desk clerk was exceptionally helpful and very friendly, her name was Plachette Canthers. I...

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Helpful?
Thank WSargent
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

WSargent - Our goal at all Candlewoods is to provide our guests with the same privacy and comfort that they would experience at home which is why there is no traditional breakfast served like you would find in our sister IHG brand, Staybridge. Each brand is unique in experience. We do have our Candlewood Cupboard available 24/7 for guests to...

Mountainair, New Mexico, United States
Reviewed 19 July 2016

The facility is clean and the rooms attractive. It is designed for a long term stay, therefore there is a full size refrigerator, stove and eating and cooking utensils. However, only two of each and we only received three towels for two people! Internet was fast. Quite Pricey and breakfast was not included. Items were available for sale in the...

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Helpful?
Thank ChristineSF
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear your stay was nice but disappointed that it was not an exceptional stay experience. We are an extended stay hotel so you are correct in that we have full kitchenettes in our rooms and do not serve a traditional breakfast. The goal of Candlewood is...

London, United Kingdom
Reviewed 14 July 2016 via mobile

Really nice suites - spacious and modern and lots of space. Room had all modcons plus decent kitchen and love now area. Staff were very friendly and helpful. Plenty of parking, close to main centre of Roswell and plenty of eateries nearby. Short drive to the UFO museum. We were only there overnight but wished we could've stayed longer!

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Helpful?
Thank hezel13
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for compiling together a wonderful review of our hotel - we are pleased to hear that you enjoyed our spacious suites. I will pass along your compliments to the team. Come back and see us again!

Las Vegas, Nevada, United States
Reviewed 8 July 2016

Stayed here for the UFO conference which fills the town. General accommodations were quite nice and the staff very attentive. I choose not to bring a computer and relied upon the "Intelligence Center." That was a problem as they use a blocking system that was so restrictive that I couldn't open any emails. Recommended that they drop that system.

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Helpful?
Thank John A
RSWCW, Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you, John A, for your feedback. I am happy to hear that you were pleased with our accommodations and team - it means a lot to us here at Candlewood that you enjoyed your stay. Rest assured, the system on our computers in our business center are being upgraded to a more updated and user friendly version so that...

Warrensburg, Missouri
Reviewed 10 June 2016

This was a small room with a double bed close to the wall. Mattress was OK, TV had lots of channels, wired internet was fast. Staff was helpful and friendly. Laundry was free, a pleasant surprise. A/C needed to be manually lowered at night to stay comfortable.

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Helpful?
Thank Old_Drum
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Old_Drum, I am glad to hear that you enjoyed our amenities including our free laundry! Thank you for the 4 star review and we hope to see you return soon!

Houston
Reviewed 10 June 2016

Made an overnight stop on my way west. Room was clean and comfortable. The staff were friendly. The location was convenient to "downtown" Roswell, restaurants, and gas stations. If I travel through Roswell again, I would stay again.

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Thank 2manyscreennames
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for the 3 stars. I am happy to hear that we were able to take care of you on your quick visit. We hope to see you soon!

Brisbane Australia
Reviewed 24 May 2016

Smooth checkin This was ok for an overnight stay very clean & comfortable. Lacking bench space in bathroom tho no room for toiletries except a stool beside basin Does however have a small kitchette with 1 cooktop & Microwave, cupboards & sink No complimentary breakfast but a type of "pay as you go" in a pantry near reception. Complimentary WiFi...

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Helpful?
Thank Peggysue45
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for taking the time to express your thoughts and concerns. It's nice to hear that you found our hotel adequate. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. We appreciate your feedback as this is our best resource for improving overall guest satisfaction. If there...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly constructed all suites extended stay hotel, with all the luxuries of home. Each suite offers a fully equipped kitchen with ample work space. Conveniently located in the center of Roswell, NM, the Candlewood Suites Roswell will be your home away from home. At Candlewood Suites, we put the amenities where they really count: in your room. Designed with your comfort in mind, we offer the ultimate suite for the extended stay guest as well as the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk. High Speed Internet allows you to check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the DVD/CD player. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Bring your whole family; pets are welcome! ... more   less 

Additional Information about Candlewood Suites Roswell New Mexico

Address: 4 Military Heights Drive, Roswell, NM 88201
Region: United States > New Mexico > Roswell
Price Range: $117 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Roswell New Mexico 2.5*
Number of rooms: 87
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Hotel Style:
#8 Business Hotel in Roswell
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Roswell New Mexico staff and other travellers.
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Questions? Get answers from Candlewood Suites Roswell New Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer being on the 3rd floor.”
 of 5 bubbles lisame59, 16 Mar 2016 | Read review
“Corner rooms a quiet”
 of 5 bubbles donw394, 29 Sep 2015 | Read review
“West side of the bldg, faces the Capitan Mountain and golf course, if staying more than a day.”
 of 5 bubbles DBFord, 3 May 2015 | Read review
“Anything other than the first floor. Didn't really notice a problem, but I can see where the traffic through the lobby and such might be bothersome.”
 of 5 bubbles BKanten, 5 Nov 2014 | Read review
“You might have a hard time finding it at first because it is not upfront by the main strip like most of the hotels in the area. It is tuck away in the back. It is between an IHOP and Applebees.”
 of 5 bubbles 27edd, 4 Sep 2014 | Read review
5 of 5
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