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Candlewood Suites Roswell New Mexico

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#14 of 22 Hotels in Roswell
Certificate of Excellence
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Candlewood Suites Roswell New Mexico
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106 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Roswell New Mexico
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Showing 106: English reviews
Washington, District of Columbia, United States
Reviewed 25 August 2014

The staff was very friendly, they allowed me to use the internet to see if I wanted to travel to Carlsbad. The room was very nice, the pool was lovely, and the services were perfect. It was a quick stay but everyone was absolutely beautiful here. The quality of the stay was excellent.

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Helpful?
Thank Amy B
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for taking the time to let the staff know you enjoyed your short visit. The Candlewood Suites in Roswell enjoys hearing that the guests enjoyed their stay and found the pool and services absolutely awesome. We hope you will return to the area for a longer stay. Please continue to spread the word that Candlewood Roswell is the...

Fort Gibson, Oklahoma
Reviewed 4 August 2014

Room was decent...wi-fi was iffy. So much so that I had a better signal from the motel to the north of the Candlewood. Overall...pretty decent. No maid service until the 7th day. Arrived to a tired clerk. Said no rooms were available ...before she even looked...rude but ended up getting me a room.

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Helpful?
Thank daryl M
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for your review. While we rely on computers and electronics to get by, response time and speed is dependant on volumn and usage. We will be looking into adding more of each as guests provide feedback. Candlewood properties are designed for extended stays. Privacy without daily housekeeping services are a standard. However, we are happy to provide clean...

Woodbridge, Virginia
Reviewed 12 July 2014 via mobile

Great, spacious and clean double room. Plenty of room for my family of four and two dogs too! Reasonable rates, pet friendly and a central location! What's not to love? Oh yeah, free laundry on site too! Highly recommend this hotel if you find yourself in Roswell!

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Helpful?
Thank Andrew W
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Sounds like we will be seeing you again. Great! Candlewood Suites in Roswell is located near all those things you want to see in Roswell. And yes, we have free laundry and a Cupboard for snacks. Plus a swimming pool and spa and pet-friendly as well. So pack up again soon and we will welcome you back to Roswell with...

Texas
Reviewed 10 July 2014

I think this place should rank a bit higher in the Roswell Hotels category (11/25). All things considered, I can't imagine 10 other motels in Roswell being better than this one. The staff members were very friendly, esp. Robert. The nightly rate of $95 beat everything else that looked decent by a wide margin. Keep in mind, this property is...

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Helpful?
Thank RPBTexas
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for the taking the time to let us know of your Roswell Candlewood experience. It is super to know the team exceeded your expections. It is with your assistance we can move our ranking. So again thank you for spreading the good words. We hope to see you again in the near future.

Brisbane, Australia
Reviewed 8 June 2014

Overall, we were very happy with our stay at Candlewood suites. We stayed 19th - 25th April and the fully equipped kitchen and laundry facilities were a major plus. The rooms were comfortable and clean and the staff were always friendly and helpful. The location is ideal in Roswell as it is centrally located and it suited us as well....

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Helpful?
Thank Tony M
San Jose, California
Reviewed 28 May 2014

We originally booked a reservation at a roach motel down the street and then luckily managed to cancel that one and make our way to Candlewood Suites. Bertha N. went out of her way to provide us an upgrade to a larger room, point us to a great restaurant for dinner ($0.50 Taco Tuesdays!!!) and just overall provide excellent customer...

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1Thank HanaChung
Lubbock, Texas
Reviewed 16 April 2014

From the convenient location to the awesome staff, the large rooms and facilities there is no better place to stay in Roswell. The rooms are all suites with full kitchens and there is a full pantry with very reasonably priced food. Movies can be utilized for free because all rooms have a DVD player.

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Helpful?
Thank Danny F
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for taking the time to let us know you enjoyed your stay and what made for the enjoyable stay. We know you have choices so thank you for choosing Candlewood Suites. Let us know when you you need another reservation.

Riverside, California
Reviewed 13 March 2014

Besides the fact that our toilet wasn't working in the first room & were instructed to plunge it ourselves to try & fix it before we were able to move to another room, it was an overall good stay. The room was clean, the bed was comfy, and everything was well stocked & supplied. Oh! And the laundry room was...

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Helpful?
1Thank holyfuhitsme
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thanks for letting us enjoy Bailee. As Candlewood Suites enjoy being your home away from home, pets are family to some and we enjoy having them visit as well. Homes have the capibility of cooking simple meals while enjoying your favorite tv show. We welcome you home any time Bailee and you want to return to Roswell. We look forward...

Milton
Reviewed 4 February 2014

There is no way the website is accurate for the rooms! The reviews must be by the owner! They only clean the room once a week and not very good at that! Have to go to the front desk to get anything replaced. Any other review must have been paid!

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Helpful?
1Thank paulaz137
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

First, I would like to thank you for letting me know of your Roswell Candlewood Experience. I also want to apologize for not living up to your expectations. While the Candlewood is an extended stay property, it offers the guest his/her privacy during the week without daily service from the housekeeping staff. If our guests request daily service, there is...

San Antonio, Texas
Reviewed 6 January 2014

We were excited to have the suite option which was why we picked this location. Very friendly staff, kids excited for DVD in room rental and the popcorn. Room a/c heat unit was incredibly loud cycling on and off -- so much so that we had to turn it off and do without. I called the front desk for a...

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Helpful?
1Thank lisa f
RSWCW, General Manager at Candlewood Suites Roswell New Mexico, responded to this review

Thank you for posting your experience at the Candlewood Suites in Roswell. It sounded as if your visit started out great and went downhill. As General Manager, I want to apoligize for all the service errors which you encountered. This review will be used as a training tool to improve our service. But as we know, this will not get...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Newly constructed all suites extended stay hotel, with all the luxuries of home. Each suite offers a fully equipped kitchen with ample work space. Conveniently located in the center of Roswell, NM, the Candlewood Suites Roswell will be your home away from home. At Candlewood Suites, we put the amenities where they really count: in your room. Designed with your comfort in mind, we offer the ultimate suite for the extended stay guest as well as the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk. High Speed Internet allows you to check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the DVD/CD player. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Bring your whole family; pets are welcome! ... more   less 

Additional Information about Candlewood Suites Roswell New Mexico

Address: 4 Military Heights Drive, Roswell, NM 88201
Region: United States > New Mexico > Roswell
Price Range: $111 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Roswell New Mexico 2.5*
Number of rooms: 87
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Hotel Style:
#7 Business Hotel in Roswell
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Roswell New Mexico staff and other travellers.
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Questions? Get answers from Candlewood Suites Roswell New Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer being on the 3rd floor.”
 of 5 bubbles lisame59, 16 Mar 2016 | Read review
“Corner rooms a quiet”
 of 5 bubbles donw394, 29 Sep 2015 | Read review
“West side of the bldg, faces the Capitan Mountain and golf course, if staying more than a day.”
 of 5 bubbles DBFord, 3 May 2015 | Read review
“Anything other than the first floor. Didn't really notice a problem, but I can see where the traffic through the lobby and such might be bothersome.”
 of 5 bubbles BKanten, 5 Nov 2014 | Read review
“You might have a hard time finding it at first because it is not upfront by the main strip like most of the hotels in the area. It is tuck away in the back. It is between an IHOP and Applebees.”
 of 5 bubbles 27edd, 4 Sep 2014 | Read review
5 of 5