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Holiday Inn Roswell

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Traveller (63)
Room & Suite (27)
Traveller (63)
Room & Suite (27)
Dining (8)
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About
Location
Cleanliness
Service
Value
The Newest hotel to land in Roswell. The Holiday Inn is one of the only full service hotels in town. Contemporary yet upbeat style in the Oasis Bar & Grill. Open lobby concept.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Restaurant
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Reviews (304)
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298 results
Traveller rating
195
60
23
12
8
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Time of year
LanguageEnglish
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195
60
23
12
8
Show reviews that mention
All reviews front desk hotel restaurant car wash gas station other hotels new mexico nice hotel great customer service checking in quiet location santa fe great rate nice staff parking lot in town would stay here again stayed here for one night
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1 - 5 of 298 reviews
Reviewed 4 weeks ago via mobile

We stayed here on a recent New Mexico trip. This hotel is one of the newest in Roswell and it is a great value. Very clean, nice pool and hot tub, and friendly staff. Reservations don’t include breakfast, though there is a restaurant. We went...More

Thank Kelly A
Response from Justin J, General Manager at Holiday Inn RoswellResponded 4 weeks ago

Dear Kelly A, Thank you for choosing to stay with us during your travels. There are booking options that will include breakfast for your future stays with us. Until we see you again, safe travels! Justin Jones Assistant General Manager Holiday Inn Roswell

Hotel's Favourite
Reviewed July 28, 2018 via mobile

Traveling across country and stayed here for one night. Room was large, clean, comfy and quiet. Check-in was a breeze. We actually ate dinner there since we were too tired to drive anywhere. Pretty good for a hotel restaurant. Service was slow, perhaps understaffed? Did...More

Thank Adchsmack
Response from JustinRamirez, General Manager at Holiday Inn RoswellResponded July 31, 2018

Dear Adchsmack, Thank you so much for staying with us, and for the kind words. I am so happy you were comfortable while staying with us. It is good to hear you had dinner with us, and I do apologize for the slow service. We...More

Reviewed September 23, 2018 via mobile

A busy hotel. Waited about 10 mins to check in with 2 people in front of us as one of two front desk people were continually on phone with people making reservations? Rooms older, carpet dirty, bathtub had been recaulked over what looked like mold....More

Thank Lbjcartier
Response from Justin J, Manager at Holiday Inn RoswellResponded September 24, 2018

Dear Lbjcartier, Thank you for taking the time to leave this feedback regarding your recent stay with us. I do apologize about the issues you encountered and this will be shared with my staff to ensure this kind of experience does not happen again. I...More

Reviewed August 26, 2018 via mobile

A new property with a friendly staff and floor you could eat off of! Slightly spendy at $100+ per night but I booked the same day. Not the closest property to the Institute but it’s an easy drive. Unfortunately the front desk told me breakfast...More

Thank SquareBear205
Response from JustinRamirez, General Manager at Holiday Inn RoswellResponded August 28, 2018

Dear SquareBear2005, Thank you so much for staying with us here in Roswell, and for your kind words. I am sorry there was a miscommunication with the front desk about the breakfast times. We do hope to see you again. Safe Travels, Justin Ramirez General...More

Reviewed August 6, 2018 via mobile

Everyone, from the 2 folks at the front desk, bartender, waitress were helpful and engaging, courteous. Room was better than expected, lots of pillows, towels, all the hotel goodies, variety menu and good fresh food. We had chicken wings and steak nacho appetizers and it...More

Thank 586conniet
Response from JustinRamirez, General Manager at Holiday Inn RoswellResponded August 10, 2018

Dear Connie T, Thanks for the super review! I am so happy you were comfortable with all aspects of our great hotel. We all do hope to see you again. Safe Travels, Justin Ramirez General Manager Holiday Inn Roswell

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Questions & Answers
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Jose J
July 23, 2018|
Answer
Response from StardustTraveler | Reviewed this property |
This Holday Inn does not offer a free breakfast, but there is a way to include breakfasts when you make reservations. We always order breakfasts at this location because they are very good, reasonably priced and a step above... More
0
Votes
Melinda D
January 11, 2018|
AnswerShow all 2 answers
Response from JustinRamirez | Property representative |
Thank you so much for your interest in our great Holiday Inn! We are actually a 100% smoke free IHG Property, but do have designated exterior smoking areas. Please let us know if you have any other questions.
0
Votes
TexasBailey
December 28, 2016|
Answer
Response from JustinRamirez | Property representative |
It will be a $25.00 fee.
0
Votes
Room Tips
"Go somewhere else"
WWSAG1
Oct. 17, 2017
Read review
"Rooms on backside of hotel away from gas station, car wash, and highway are likely quieter."
petercI8762QP
May 21, 2017
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"Views are lacking. We got the best room available. It's large but bland, no pictures, furniture is..."
BastropBlossom
May 9, 2017
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"Ask for Korey, she rocks!"
wmarcha3
Feb. 15, 2017
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PRICE RANGE
US$115 - US$153 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew MexicoRoswell
NUMBER OF ROOMS
93
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