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Holiday Inn Express Roswell

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Holiday Inn Express Roswell
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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Reviewed 1 week ago

I always spend a bit extra to stay at a trusted chain, but it didn't work out at Roswell. The room was filthy. There was dried feces on the front of the toilet tank below the flush handle! The carpet was so dirty within two inches of the walls that it was grey (and grey wasn't the color of the...

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Thank Mark R
Reviewed 3 weeks ago via mobile

Got the presidential suit nice clean room the service was good the breakfast was good it was close to all the alien stuff my only complaint is the pool echos and u can here the kids yelling in the pool from the presidential suit on the 3rd floor but it didn't really bother us since pool closes at 10

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Thank Justin H
Reviewed 3 weeks ago via mobile

Stayed one night. Easy check in, efficient and friendly receptionist. Room was adequate in size, comfortable and clean. Nice view of Main street traffic. Close to a number of restaurants. Plenty of parking. Quiet place to relax. Good value for a weekend night. Will most likely use this place for future travel.

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Thank ricoflowers
Roswell, New Mexico
Reviewed 17 December 2016

I would recommend staying here. The Staff was very helpful and friendly. The lobby, dining area, and rooms were very clean! Saw staff always cleaning somewhere. Nice breakfast! Great location! Nice for the price!

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Thank dd5674
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

dd5674, Thank you for taking the time to review your stay here at the Holiday Inn Express & Suites in Roswell, New Mexico. We are pleased to hear that we exceeded your expectations and will pass along your compliments to our staff. We hope you had a safe trip, and look forward to seeing you again soon.

Socorro, New Mexico
Reviewed 20 November 2016

Place was consistent with Holiday Inn Express standards. Staff was friendly and helpful when needed. Took advantage of the extra bonus points offered by not having room serviced daily. Parking lot is somewhat small especially when trucks or vehicles with trailers parked across numerous parking spots. Several restaurant options within walking distance.

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Thank Bruce C
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Bruce C, Thank you for taking the time to leave us your feedback regarding your recent stay at our hotel. We are pleased to hear that we met your expectations and will pass your comments along to our staff. We hope you had a safe trip, and look forward to seeing you again the next time you are here.

San Jose, California
Reviewed 30 October 2016 via mobile

Our stay at the HIE in Roswell was OK but not up to the standards we have come to expect in the newer HIE properties. The rooms were clean (but with too much furniture), the carpet was buckling in the hall (don't see that often), the bathroom had been updated but the sink vanity had spaces on either side in...

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Helpful?
Thank HikingLee
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

HikingLee, Thank you for taking the time to review your stay at our hotel. We appreciate your feedback to let us know how we're doing and how we can improve to maintain the standards of our guests when staying at IHG properties. We are currently building a new Holiday Inn Express property and would love for you to stay with...

Phoenix, Arizona
Reviewed 29 October 2016 via mobile

Currently watching the Cubs and Indians on a nice new LG flatscreen that is not in HD. The picture looks like crap! I'm very disappointed. There are several HD channels, but not the local stations. Come on people! It's 2016! Why have flat screens with standard definition? Otherwise this is a fine HI Express.

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Thank Dbax
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with the us. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Again, please accept our sincere apologies. We hope you will...

birmingham UK
Reviewed 26 October 2016

We had a 2 night stay here so we could do the UFO tour (see review). Very pleased with hotel - friendly and helpful staff, usual 2 queen beds setup, fridge, aircon etc. Complimentary breakfast buffet, nice pool and hot tub. There's no bar or restaurant but Applebee's is just across the car park.

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Thank helas
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

helas, We appreciate the time you took to leave your wonderful feedback about our hotel and staff. It is comments such as yours that provide us the opportunity to continuously exceed the expectations of our guests. We will share your comments with our staff, and look forward to having you stay with us again the next time you are in...

Worcester Park, null, United Kingdom
Reviewed 25 October 2016

Lovely hotel, very clean and large with a very comfortable bed. Breakfast was good and staff friendly and helpful. We ate at a Pasta Cafe which although recommended by the Receptionist, was not to our liking! but could be because the recipes are different to in England!

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Thank Debbie C
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

Debbie C, Thank you for taking the time to express your wonderful thoughts about your stay at the Holiday Inn Express & Suites in Roswell, New Mexico. We value your feedback and are excited to share your comments with our staff. Thank you again, and we hope you had a safe trip home.

Albuquerque, New Mexico
Reviewed 13 October 2016

I was in town for a business meeting and had stayed at this hotel a couple of years ago. The reviews on this site suggested it was a nice, clean place, with good service. WRONG. On checking in, we were informed that the pool and hot tub were not in service and undergoing routine maintenance. We were tired after a...

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1Thank HombreDeCasa
Holidayinnexpre... R, Manager at Holiday Inn Express Roswell, responded to this review

HombreDeCasa, Thank you for taking the time to complete our online survey about your recent stay. We apologize for the inconveniences that you encountered, and are also pleased to hear that our staff was accommodating and able to upgrade you. We work diligently to provide our guests with the best service and wanted to let you know that we are...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Whether you re coming to Roswell for business or just to have fun get ready for an out of this world experience. The Holiday Inn Express Roswell is 100 % smoke free. Located on Highway 285 in the heart of Roswell you are minutes away from the world famous New Mexico Military Institute, the International UFO Museum and Research Center, ENMMC, Roswell Regional Medical Center, Leprino Foods, Select Milk Producers, Spring River Park Zoo, walking trails, tennis courts and golf courses. You ll have ample room to work relax and make the most of your day. Amenities such as free wireless Internet a free full hot breakfast luxurious bedding and plush towels means every night is great and every day starts out right. When you need to burn some energy the fully equipped fitness center, indoor pool, Jacuzzi and sauna will help you melt the stress away. We know that extended stay travelers have unique needs. Our fully equipped suites are your home away from home. Complete with a fully equipped kitchen, you ll have room to spread out space to work and space to relax. ... more   less 

Additional Information about Holiday Inn Express Roswell

Address: 2300 N. Main, Roswell, NM 88201
Region: United States > New Mexico > Roswell
Price Range: $136 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Roswell 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Roswell Hotel Roswell
Holiday Inn Roswell
Roswell Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Roswell staff and other travellers.
1 question
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Austin, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express Roswell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“At an alternative hotel.”
markrJ3760BK, 18 Apr 2017 | Read review
“The top floors on the south side offer a better view and are more quiet than the rooms facing Home Depot parking lot.”
HombreDeCasa, 13 Oct 2016 | Read review
“They all seem nice!”
snivvy, 5 Oct 2016 | Read review
“Ask for a room on the quiet side of the hotel”
Smabary, 20 Jan 2016 | Read review
“Top floor is quieter.”
  • Room Amenities
  • Double Room
  • Tub/Shower and Toilet
719royw, 13 Jan 2016 | Read review
5 of 5