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BEST WESTERN PLUS Ruidoso Inn

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BEST WESTERN PLUS Ruidoso Inn
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301 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Midkiff
Reviewed 11 July 2016

We have stayed there several times and it has always been a nice experience. The staff are wonderful and very helpful if you need anything. The only problem was the outside door would not open with the card so we had to use the main lobby to enter the hotel, but that was not much of a problem and I...

Review collected in partnership with Best Western
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1Thank Frances L
ruidoso, nm, United States
Reviewed 9 July 2016

friendly staff, rooms showing wear in walls above shower, showing wear in carpet, walls, decor, paint. Showers are not "age" friendly, no rails, small space for entering and exiting, shower head way above head level and out of reach. no bathroom heater or vent. room looks like it started to be repainted but never finished. carpet has many stains. luggage...

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1Thank Sylvia S
Jacksboro, Texas
Reviewed 3 July 2016

Our first trip back to Ruidosa after 20 years and so much had changed, so many more stores, people, more commercialized. A wonderful tea room with movies, a jazz band, Sunday brunch was the more fun. Of course the scenery was beautiful but every little hill has a house on it now. :( The room was okay, needed updating, but...

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Helpful?
Thank Elsie B
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Thank you for your review! Unfortunately, you have the wrong Best Western :-(. Our sister property the Best Western Pine Springs Inn is the pet friendly hotel. We are glad you enjoyed your stay with them though!! Holly B. Management Team 575-257-3600

Tucson, United States
Reviewed 27 June 2016

It was my first visit to picturesque Ruidoso, and it was one of the most pleasant stays in a Best Western. The hotel is close to town and sits on top of a hill with a view of a tree covered mountain to the south which is nice to gander at after a long day. The staff is extremely friendly...

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1Thank Jason M
Edmonton, Kentucky
Reviewed 26 June 2016 via mobile

We usually stay at Best Westerns and enjoy the hotel but this one is not great. The room looked run down, and was not very clean. The breakfast was very good though. The staff were very friendly and great. We did not use the pool but it looked nice.

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Thank jodom2165
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Thank you for your review. One of the things we pride ourselves in is the cleanliness of our rooms. Management checks the rooms after the housekeepers clean them to ensure that our standards are being met. If you could email or call me with more information, I would love to discuss the issues you found so I can get them...

Albuquerque, United States
Reviewed 24 June 2016

Check in clerk didn't know how to do much: *run CLC *credit membership points *run credit card for incidentals Very unprofessional to have someone untrained as the company's front-man Hotel is clean, well-maintained, and newer. Generally good views. Price and location are good.

Review collected in partnership with Best Western
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Thank Monte W
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Good Morning. I apologize that you felt Laura was unknowledgeable. She is aware of how to do the above mentioned items, however she is human and made a mistake (as we all do from time to time). Once the mistake was made, she did immediately involve management to get it corrected, which we did, but that kind of threw her...

Spring
Reviewed 23 June 2016 via mobile

This was the most friendly best western we've stayed at. We have always been pleased with best western but this one was tops. Large room with space to move around even with 4 large suitcases. The staff recommend great local food that was outstanding. They also called the room after we had been here for about 30 minutes to make...

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1Thank Christy H
Albuquerque, United States
Reviewed 20 June 2016

The breakfast was terrible....no food and no selections. Empty dishes....!!!! The rooms are neat and a bit dated (dirty walls and carpet). No quality motel selections in Ruidoso so this was the best value.

Review collected in partnership with Best Western
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Thank Edward T
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Good Morning. If you will message me and let me know more information for your stay, we will be sure to get to the root of the problem and get it taken care of. We typically get good reviews on our breakfast so I would like to get this corrected right away! Thank you in advance. Holly B. Management

Scottsdale, Arizona
Reviewed 15 June 2016

Nice, clean and comfortable rooms, good pool and spa, and a pretty good selection of breakfast items. If there was a negative, it was because i was right next to the elevator which has the sound bells for each floor. Noise does travel thru the doors, but really not too loud. Great people, nice amenities.

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1Thank PilotWill
Albuquerque, United States
Reviewed 13 June 2016

Long weekend getaway in Ruidoso to beat the heat, play some golf and enjoy the local restaurants and shops, and really enjoyed the convenient motel location and very nice accommodations. The hotel staff and the manager were super efficient at resolving a problem with the air conditioner.

Review collected in partnership with Best Western
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1Thank Stephen G
Holly B, Manager at BEST WESTERN PLUS Ruidoso Inn, responded to this review

Thank you for your review! We appreciate your feedback and look forward to seeing you in the future! Holly Bailey Management Team Best Western PLUS Ruidoso Inn

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS Ruidoso Inn

Address: 97 Camelot Dr, P.O.Box 7460, Ruidoso, NM 88355
Region: United States > New Mexico > Ruidoso
Price Range: $99 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Ruidoso Inn 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Ruidoso Hotel Ruidoso
Ruidoso Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Ruidoso Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can even ask for a mountain view. What more do you want?”
 of 5 bubbles bagenloe53, 19 Nov 2016 | Read review
“Higher floors would offer a better view.”
 of 5 bubbles 705sharont, 3 Nov 2016 | Read review
“Pool is right at the floor level in the first floor right side.Avid it if you want privacy”
 of 5 bubbles PollitoH, 3 Nov 2016 | Read review
“Use the indoor pool, gym and enjoy the breakfast.”
 of 5 bubbles dd78746, 7 Sep 2016 | Read review
“Great location, low traffic area!!”
 of 5 bubbles pauliner388, 19 Apr 2016 | Read review
5 of 5