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Ruidoso Mountain Inn

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Ruidoso Mountain Inn
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120 Reviews from our TripAdvisor Community

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There are newer reviews for Ruidoso Mountain Inn
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Showing 114: English reviews
Albuquerque
Reviewed 10 September 2016 via mobile

Hotel was okay, looked as if reownership and remodeling. Room floors were dirty and shower had hairs stuck to walls. Water smells horrible when turned on. Painting on walls done horribly. Breakfast area really dirty. They need to really clean this place up.

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Helpful?
1Thank kathleena505
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. And I will offer 10% discount for your next stay thank you, Andy

Palestine, Texas
Reviewed 7 September 2016

Older hotel with easy access and plenty of parking if you're pulling an RV or horse trailer. Even though the hotel shows it's age, our room was super clean with plenty space. There was a microwave and small refrigerator. I especially liked our room (339) due to its end of hall location. There was no room either next to or...

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Helpful?
Thank Sharond80
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Russellville, Arkansas
Reviewed 31 August 2016 via mobile

Arrived late in the area and most places did not have vacancy; however, were happy to get a suite at the Ruidoso Mountain Inn at a good price. The room was decent but was in need of some upgrades. Had problems with the plumbing which was promptly resolved by the staff. Overall, average hotel for the price.

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Helpful?
Thank Clover143
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Reviewed 4 August 2016

This hotel is very reasonable in price, the rooms are clean, quiet and the beds were comfortable. All the staff was very friendly, breakfast was good however the sitting room was a little small. The heated pool and spa was great, the pool was a couple of degrees to cold, and the spa was couple of degrees to hot. Over...

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Helpful?
Thank Charles D
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. it is very useful for us for future thank again for feedback. thank you, Andy

Reviewed 26 July 2016 via mobile

We ended up staying another night. The room was clean. Staff was friendly. Kids enjoyed pool. Air conditioner worked good and was quiet, which seems to be rare anymore. We never tried their breakfast. We really didn't shop around, so difficult to know if we got a good deal in Ruidoso. We spent most of the day walking around and...

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Helpful?
Thank Thad W
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Leander, Texas
Reviewed 25 July 2016 via mobile

If you are looking for a comfortable bed and a good shower this is a reasonable hotel. If you want a 5 star for appearance you need to keep looking. We extended our stay in Ruidiso one night and needed a room. Went here because the website said newly renovated. There was paint splatter over the door and furniture and...

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Helpful?
Thank vitaguy
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Reviewed 21 July 2016 via mobile

The hotel is a little older but the rooms are clean and comfortable. The only drawback was the free breakfast. Both mornings the coffee was out at 9am and their selections weren't as great as some places I've stayed. But they did have cereal and waffles. That wouldn't prevent me from staying here again.

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Helpful?
Thank Tannanichole
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Reviewed 18 July 2016 via mobile

We stayed in this hotel on a July weekend when every other hotel in towns seemed to be full. There is no doubt this place could benefit from a facelift. The room was bigger than an average low price hotel. It was also clean which is one of the most important thing for us. Breakfast was basic but tasted much...

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Helpful?
Thank The D
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

Lubbock, Texas
Reviewed 14 July 2016 via mobile

The hotel was easy to get to. When we first arrived, the lobby was clean and staff was friendly. Rooms were good sized. The carpet through the hotel is worn and dated. We stayed for 4 nights. The housekeeping staff replaced the towels and made the bed, nothing else. No wiping, no sweeping, no vacuuming. The hotel is relatively empty...

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Helpful?
Thank RayeM1
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. And I will offer 10% discount. thank you, Andy

Reviewed 4 July 2016 via mobile

Our stay at Ruidoso Mountain Inn was pleasant. Our room was very clean and comfortable. Both front desk employees were very polite. My fiancé and I requested to have our room at an upper level and employee did not hesitate to proceed with our request. The elevator needs improvement and there were a couple of tiny holes on our rooms...

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Helpful?
Thank BRENCOR
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

thank for your feedback it is very important for us. we are looking for you forward in future thanks Andy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Ruidoso, New Mexico. While visiting the Playground of the Southwest, whether skiing at Ski Apache, trying your luck at three nearby Casinos, or playing the odds at Ruidoso Downs Racetrack & Billy the Kid Casino, home of the worlds richest Quarterhorse Race, The All American Futurity. Enjoy the nearby Spencer Theater. Come discover New Mexico's best kept secret, with a year round moderate climate. Ruidoso offers an abundance of real estate, great restaurants, cabins, shopping and beautiful mountain scenery in southern New Mexico. Our hotel features 104 guestrooms with 6 suites. We have an outdoor seasonal pool as well as an outdoor hot tub that stays open year around. We have 3 floors with an interior corridor and an elevator. Join us every morning for a Smart Start Complimentary Continental Breakfast. We can also host meetings with a maximum of 30 occupants. Let the Holiday Inn Express Hotel be your home away from home with the quality and comfort you expect, and deserve. Allow us to accommodate your needs while visiting Ruidoso, New Mexico. ... more   less 

Additional Information about Ruidoso Mountain Inn

Address: 400 West Hwy. 70, Ruidoso, NM 88345
Region: United States > New Mexico > Ruidoso
Price Range: $86 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ruidoso Mountain Inn 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Ruidoso Hotel Ruidoso
Holiday Inn Ruidoso
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Questions & Answers

Here's what travellers have asked, with answers from Ruidoso Mountain Inn staff and other travellers.
3 questions
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Tucson, Arizona
over a year ago

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Questions? Get answers from Ruidoso Mountain Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the breakfast are louder”
 of 5 bubbles jessicamL8390WB, 28 Dec 2016 | Read review
“I know a lot of people do not smoke, which is good, but they do have smoking rooms!”
 of 5 bubbles , 4 Aug 2016 | Read review
“good views”
 of 5 bubbles F9275VXjonathanm, 5 Apr 2016 | Read review
“We asked for a room that faced the trees and had room 213. Very nice and clean and quiet”
 of 5 bubbles LeighAnnK171, 4 Oct 2015 | Read review
“Free breakfast.... and good one too...”
 of 5 bubbles CarlosDB7, 2 Sep 2015 | Read review
5 of 5