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La Quinta Inn & Suites Ruidoso Downs

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La Quinta Inn & Suites Ruidoso Downs
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240 Reviews from our TripAdvisor Community

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Showing 235: English reviews
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San Antonio, Texas
Reviewed 3 weeks ago

We called before our trip to verify that the pool was open and were told yes. Upon arrival, there was a closed sign at on pool room. When we asked the attendant at the front desk, we were told it would open at 3pm. We settled into our room and went back down at 3:30 and were told it would...

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Helpful?
Thank sticky4x4
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear sticky4x4, Thank you for the review. I am sorry that you were unable to stay with us, because the pool was down. Unfortunately, our pool is not something we can plan on going down, in the last 5 months our pool has been down numerous times, with parts going out after 8 years of operating. I am deeply sorry...

Boerne
Reviewed 4 weeks ago

Hotel is convenient to downtown, restaurants and casinos. Spacious, clean room made our stay very comfortable. No fee, pet policy is a plus! Breakfast lady, Maria, greeted us each morning and made us feel right at home. Will stay again!

Review collected in partnership with La Quinta
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Helpful?
Thank tripchk
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear tripchk, Thank you for the review! We are pleased to hear that you enjoyed your stay with us. I am glad that Maria made you feel so welcome and that you enjoyed our pet policy. We will see you again! Faith G.

Ruidoso, United Kingdom
Reviewed 4 weeks ago

Highly recommended. Best hotel in Ruidoso...hands down! Excellent value, great breakfast, and even pet-friendly. Staff is helpful, friendly and knowledgeable. Very comfortable beds. Location is close to town.

Review collected in partnership with La Quinta
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Helpful?
1Thank Jason P
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Hi Jason P, Thank you for the review. My team and I are happy to hear how great your stay was with us. We hope to see you again soon! Faith G.

San Antonio, Texas
Reviewed 16 January 2017

On had great breakfast, good service, max gave me great information and made my stay awesome. I will be back because I had a great experience. I had great maid service. Great location to eat and shop at wal mart.

Review collected in partnership with La Quinta
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Helpful?
1Thank edwardsanchez07
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear edwardsanchez07, Thank you for the review! I am so pleased to hear that the maids and Max took such great care of you during your visit. I am happy to hear that we will see you again! Faith G.

Dallas, Texas
Reviewed 16 January 2017

Review collected in partnership with La Quinta
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Helpful?
1Thank ClintTaylor4
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Plano
Reviewed 16 January 2017

Review collected in partnership with La Quinta
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Helpful?
1Thank michaelpaulmph
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Sallisaw
Reviewed 11 January 2017

We were instantly made to feel welcome at the La Quinta, Ruidoso Downs, NM. The clerk was engaging and quite willing to share her knowlegeable about the area and made us feel like 'we had come home'. The room, a king+, save for a sticky bathroom floor, was quite comfortable and the check out service was very efficient. The breakfast...

Review collected in partnership with La Quinta
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Helpful?
1Thank Gary S
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear Gary S, Thank you for dropping by to review your stay with us. My team and I are happy to hear that you felt like you were coming home. that is our goal! I am pleased to hear that you enjoyed our much larger breakfast room with the extra comfortable and and relaxed atmosphere. That was a goal during...

Reviewed 6 January 2017 via mobile

I walked in and could smell the cookies baking ( for me I thought ) with my mouth watering I was in formed that the certificate I had that I had got at a school auction wasn't on their letter head and they would not honor it,I was told that they had plenty of rooms if I wanted to pay...

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Helpful?
Thank Alisia402002
Faith G, General Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear Alisia402002, Thank you for stopping by to give us a review. I am sorry that you felt that he was not trying to work with you. The gift certificate you brought purposefully had not valid unless signed on it. I had a hard time getting the actual certificate to the sponsor of the auction, so I had to email...

Farmington, New Mexico, United States
Reviewed 29 December 2016 via mobile

This was a very disappointing experience. 1- check in was at 4 and we arrived at 4:50 only to find out our room was not ready. Rather than apologize and provide alternatives, the receptionist made excuses that "our cleaning ladies had like, 12 to 15 rooms to clean today so they are way behind." After 5 to 10 minutes of...

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Helpful?
Thank Keith N
Faith G, Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear Keith N, Thank you for taking time to give us feedback from your recent stay at our hotel. It truly helps us in our effort to make each and every guest's experience a positive experience. This is why I am disappointed to read of the issues you encountered during your stay with us. We apologize for the frustration you...

Hewitt
Reviewed 24 December 2016 via mobile

The La Quinta in Ruidosa Downs is a very nice and reasonable hotel. It is very clean and the rooms have been remodeled. The staff is exceptional and very friendly. Everything is clean and they do a great job with breakfast (even have it ready extremely early. We left at 5:00 a.m. And to our surprise breakfast was available)! The...

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Helpful?
Thank 522troys
Faith G, Manager at La Quinta Inn & Suites Ruidoso Downs, responded to this review

Dear 522troys, Thank you for taking time to give us feedback from your recent stay at our hotel. We are pleased that we were able to take such great care of you while you are here, with early breakfast and friendly staff. I truly apologize for the thin walls in the hotel. It is something that we continue to struggle...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about La Quinta Inn & Suites Ruidoso Downs

Address: 26147 US Highway 70 E, Ruidoso Downs, NM 88346-9151
Region: United States > New Mexico > Ruidoso Downs
Price Range: $93 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Ruidoso Downs 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
La Quinta Inn And Suites Ruidoso Downs
La Quinta Inn & Suites Ruidoso Downs Hotel Ruidoso Downs
La Quinta Ruidoso Downs
Ruidoso Downs La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Ruidoso Downs staff and other travellers.
2 questions
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Las Cruces, New Mexico
5 months ago
Littlefield, Texas
9 months ago

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Questions? Get answers from La Quinta Inn & Suites Ruidoso Downs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front rooms face the street, but the traffic dies down as the nightfall approaches.”
 of 5 bubbles mywinderig, 10 Aug 2016 | Read review
“All were great.”
 of 5 bubbles Doug083, 15 Jul 2016 | Read review
“If road noise bothers you at night, ask for a room on the back side away from the road.”
 of 5 bubbles 797SusanA, 24 Apr 2016 | Read review
“Stay in back of hotel. Front rooms get a little noisy at night from highway traffic.”
 of 5 bubbles Windsurferguy01, 28 Mar 2016 | Read review
“Make sure to stay on 2nd or 3rd floor away from parking .”
 of 5 bubbles 633charlieb, 23 Mar 2016 | Read review
5 of 5