We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Pine Springs Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Pine Springs Inn
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

378 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 366: English reviews
Corona
Reviewed 4 days ago NEW

We locked our keys in the car when we got there. The next morning we tried in vain to find someone to unlock our car. We went to the front desk and two staff members (Ginny & Bianca) immediately went to work trying to help us find someone, which they did. They were so helpful, kind and courteous, and did...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Cal W
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! I will be sure to pass this onto the staff. I am glad that they were helpful!! We cant wait to see you when you travel back through. Holly Bailey General Manager

El Paso, United States
Reviewed 4 days ago NEW

Best kept secret in Ruidoso, I didn't even know they had a different Best Western, room was big and clean, staff was very friendly. Great Value! I intend to make this hotel my place to stay when in Ruidoso from now on!

Review collected in partnership with Best Western
 Report
Helpful?
Thank 384kimberlyy
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and look forward to seeing you again!! We are glad that you enjoyed your stay. We enjoyed having you!! Holly Bailey General Manager

Van Horn, Texas
Reviewed 1 week ago

This hotel was close to everything. The service was awesome, very friendly & great recommendations. Holly, the manager, went above & beyond to accommodate us make sure everything was great in our room.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Jessica B
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and your kind words. We look forward to seeing you again in the future! Holly Bailey General Manager

El Paso, Texas
Reviewed 2 weeks ago via mobile

What wonderful management and staff! I booked my room through Hotline, a third party site. This third party site booked us in a smoking room instead of a non-smoking room. I was extremely frustrated due to feeling of being tricked by Hotline; however, the manager - Holly Bailey - and her staff were wonderful. They helped me work through the...

 Report
Helpful?
Thank A-dio8
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review and your kind words. As promised, I am following up with hotwire and addressing the issue to get it taken care of. We appreciate you bringing the issue to our attention. Holly Bailey General Manager

Big Spring, Texas
Reviewed 3 weeks ago

The room itself was fine. The 2nd day room service decided they weren't going to take care of the beds or clean up the bathrooms. The beds are the most uncomfortable beds either my daughter or I had ever slept on. The stopped did not work on the bathtub. When I told the hotel clerk, Cyriana about it she said...

 Report
Helpful?
Thank tlpounds13
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review. I apologize about the issues during your stay, but wanted to clear up some confusion. I am the General Manager. I was out of town assisting at a sister property while you were staying with us and this issue was not brought to my attention until my return on Monday morning. While I am not...

somewhere, usa
Reviewed 4 weeks ago

Wanting to visit Ruidoso NM during the holidays, there wasn't many lodging options to choose from as everything was booked & prices spike upward during the holidays. This Best Western had availability at a decent rate (decent holiday rate). Upon check in, staff was very friendly & tentative. They provided answers & advice to all my questions. There was a...

 Report
Helpful?
Thank traverler55
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review. It was a pleasure meeting you. I appreciate your kind words and am glad that you enjoyed the rest of your stay! We look forward to seeing yall again soon! Holly Bailey General Manager

Santa Fe, United States
Reviewed 9 January 2017

The hotel was very nice, staff was very nice. We had a problem with the heater and maintenance came and fixed it right away. The only flaw was that our room was not cleaned during our 2 day stay other than that very nice place.

Review collected in partnership with Best Western
 Report
Helpful?
Thank karynr2017
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! I am glad that you enjoyed your stay with us! I will address the housekeeping issue immediately. Thank you for bringing it to my attention! Holly Bailey General Manager

el paso texas, United States
Reviewed 8 January 2017

My wife and I have stayed there a few times before . the staff members continue to be friendly and courteous . All around great service !! The breakfast has a few items to chose from , and are better than other hotels that we have stayed in , Including other Best Western hotels .

Review collected in partnership with Best Western
 Report
Helpful?
Thank Manuel V
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us. We will actually be improving our breakfast in the near future with some green chili and alternative options! We look forward to having you back. Holly Bailey General Manager

Reviewed 2 January 2017 via mobile

Went to visit family on Thanksgiving and we spent the night here. It's in a woodsy area so it's pretty peaceful. We got a suite. The front desk upon check in were friendly. The room was spacious. Had 2 televisions. Bed wasn't too bad. They had the room clean was great for a stay here. As we were heading out...

 Report
Helpful?
Thank Visente A
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us! I apologize about the issue with the towel and the extra bedding. I will be sure to let the front desk know they need to ask the guest when checking if they need the additional bedding so they can provide it...

El Paso, United States
Reviewed 30 December 2016

This is one.of the best places I would recommend to anyone who's looking to spend a few days in Ruidoso. Rooms are very clean and warm. Could of used a few more towels but other than that my hats off to BW.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Hector L
Holly B, General Manager at BEST WESTERN Pine Springs Inn, responded to this review

Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us! Holly Bailey General Manager

74 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (73)
Viewed
Room/Suite (21)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (18)
Viewed
Dining (6)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Ruidoso Downs
1.5 km away
La Quinta Inn & Suites Ruidoso Downs
2.9 km away
BEST WESTERN PLUS Ruidoso Inn
7.6 km away
Shadow Mountain Lodge and Cabins
Show Prices
Show Prices
Show Prices
6.4 km away
MCM Elegante Lodge & Resort
2.4 km away
Quality Inn & Suites
Quality Inn & Suites
#9 of 23 in Ruidoso
93 reviews
6.6 km away
Comfort Inn - Midtown
Comfort Inn - Midtown
#5 of 23 in Ruidoso
167 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Pine Springs Inn

Address: 111 Pine Springs Drive, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
Region: United States > New Mexico > Ruidoso Downs
Price Range: $80 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pine Springs Inn 2.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western and Expedia so you can book your BEST WESTERN Pine Springs Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from BEST WESTERN Pine Springs Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 2 upstairs room with private balconies that have stunning views.”
 of 5 bubbles rowtreeman, 17 Jul 2016 | Read review
“Get a room facing the courtyard. You will love the view.”
 of 5 bubbles lories416, 4 Jul 2016 | Read review
“Not sure if there are good rooms, our room was horrible, trim pealing, dinky child size toilets and ants everywhere.”
 of 5 bubbles 159pjl, 2 Jul 2016 | Read review
“Rooms over the courtyard have a great view”
 of 5 bubbles Wide-Body, 17 Mar 2016 | Read review
“We had a room facing the inside grounds, which are beautiful and well kept. Would be a beautiful and cool place to picnic in the summer.”
 of 5 bubbles KarenRay777, 16 Feb 2016 | Read review
5 of 5