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07/05/2017 08/05/2017
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    BEST WESTERN Pine Springs Inn

    111 Pine Springs Drive, Ruidoso Downs, NM 88346
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$6 US$64*US$58*
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    Traveller (73)
    Room & Suite (24)
    Dining (6)
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    Overview

    • Excellent52%
    • Very good25%
    • Average11%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “race track” (44 reviews)
    “hot tub” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN Pine Springs Inn
    Special Offer: Package Deal
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    Ruidoso Mountain Inn
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    #10 of 23 hotels in Ruidoso
     
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    Quality Inn & Suites
    100 reviews
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 4 February 2017 via mobile

    What wonderful management and staff! I booked my room through Hotline, a third party site. This third party site booked us in a smoking room instead of a non-smoking room. I was extremely frustrated due to feeling of being tricked by Hotline; however, the manager...More

    Helpful?
    Response from Holly B, General Manager at BEST WESTERN Pine Springs Inn

    Thank you for your review and your kind words. As promised, I am following up with hotwire and addressing the issue to get it taken care of. We appreciate you bringing the issue to our attention. Holly Bailey General Manager

    Reviewed 29 January 2017

    The room itself was fine. The 2nd day room service decided they weren't going to take care of the beds or clean up the bathrooms. The beds are the most uncomfortable beds either my daughter or I had ever slept on. The stopped did not...More

    Helpful?
    Response from Holly B, General Manager at BEST WESTERN Pine Springs Inn

    Thank you for your review. I apologize about the issues during your stay, but wanted to clear up some confusion. I am the General Manager. I was out of town assisting at a sister property while you were staying with us and this issue was...More

    Reviewed 20 January 2017

    Wanting to visit Ruidoso NM during the holidays, there wasn't many lodging options to choose from as everything was booked & prices spike upward during the holidays. This Best Western had availability at a decent rate (decent holiday rate). Upon check in, staff was very...More

    Helpful?
    Response from Holly B, General Manager at BEST WESTERN Pine Springs Inn

    Thank you for your review. It was a pleasure meeting you. I appreciate your kind words and am glad that you enjoyed the rest of your stay! We look forward to seeing yall again soon! Holly Bailey General Manager

    Reviewed 9 January 2017

    The hotel was very nice, staff was very nice. We had a problem with the heater and maintenance came and fixed it right away. The only flaw was that our room was not cleaned during our 2 day stay other than that very nice place.

    Review collected in partnership with Best Western
    Helpful?
    Response from Holly B, General Manager at BEST WESTERN Pine Springs Inn

    Thank you for your review! I am glad that you enjoyed your stay with us! I will address the housekeeping issue immediately. Thank you for bringing it to my attention! Holly Bailey General Manager

    Reviewed 8 January 2017

    My wife and I have stayed there a few times before . the staff members continue to be friendly and courteous . All around great service !! The breakfast has a few items to chose from , and are better than other hotels that we...More

    Review collected in partnership with Best Western
    Helpful?
    Response from Holly B, General Manager at BEST WESTERN Pine Springs Inn

    Thank you for your review! We appreciate your feedback and are glad that you enjoyed your stay with us. We will actually be improving our breakfast in the near future with some green chili and alternative options! We look forward to having you back. Holly...More

    Ruidoso Mountain Inn
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    Quality Inn & Suites
    100 reviews
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    Sitzmark Chalet Inn
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$61 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (73)
    Room & Suite (24)
    Dining (6)
    Pool & Beach (3)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
    Jorge's Cafe
    145 reviews
    1.30 km away
    Billy's Sports Bar and Grill
    12 reviews
    .65 km away
    Disco Taco
    19 reviews
    1.29 km away
    Denny's
    110 reviews
    1.56 km away
    Nearby Attractions
    Hubbard Museum of the American West
    83 reviews
    1.24 km away
    Ruidoso Downs Race Track
    57 reviews
    .91 km away
    Billy the Kid Scenic Byways Visitors Center
    25 reviews
    .91 km away
    Museum of the Horse
    61 reviews
    1.24 km away
    Questions & Answers
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    Room Tips
    "Rooms that are closer to the office are closer to all the ammenities (which are in different buildings)"
    Read review
    "There are 2 upstairs room with private balconies that have stunning views."
    Read review
    "Get a room facing the courtyard. You will love the view."
    Read review
    "Not sure if there are good rooms, our room was horrible, trim pealing, dinky child size toilets and ants..."
    Read review