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Holiday Inn Express Santa Rosa

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206 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Albany, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 January 2015

Amazing Stay! We have stayed at this hotel twice and both times it was great! Breakfast was hot and fresh, rooms were clean and cozy, the place was welcoming. My kids enjoyed enjoyed the pool and the game room. My husband enjoyed the weight room. The staff made this stay amazing once again, great job! Greatly recommended to anyone!

Helpful?
Thank Greekgi
Ankeny
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2015

When we walked into the room we immediately noticed spilled coffee on the counter by the microwave. This was not a small amount of coffee and it was all dried on. The lights in the bathroom flickered the whole time they were on and when exiting the shower the urine build up around the toilet was very disgusting and noticeable.... More 

Helpful?
Thank AnkenyGinaF
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Dear AnkenyGinaF, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sincerely Michaela Dodson General Manager More 

Bethesda, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 December 2014

Super clean and employees were very polite and professional. first time at the holiday suites, Bed are super comfortable. All military, Make sure to ask and earn discount, it would make a big difference.

Helpful?
1 Thank Junior S
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 December 2014 via mobile

the beds are comfortable and the room was clean, which is what i always expect from hiexpress anyway. but the staff was exceptionally friendly (night shift front desk, day shift front desk). and the room was huge! i don't know if they are all that size, but it even had a microwave, coffee machine and refrigerator (but it wasn't plugged... More 

Helpful?
Thank pokergina
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

Hi there pokergina, We are so happy to hear about your previous experience at our hotel. We are glad to know that you were well taken care of during your stay. We really appreciate your feedback and value your business. We do hope that we do get the chance on meeting you the next time you are traveling through the... More 

Kenosha, Wisconsin
Level Contributor
232 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 17 November 2014 via mobile

Easy access off i40. We have stay there numerous times over the past 8 years.. Again it is what u expect for a Holiday Inn, clean rooms, good t v, friendly people. This 1 has easy access off i40, which is great if u have driven many miles.

Helpful?
Thank Ken W
Campbell, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 November 2014

After a 12 hour day of driving, this Holiday Inn was a most welcome overnight stay! Room was immaculate, check in was a breeze! Easy to find off the Hwy. Driving 1/2 way across the country by myself, it is always a relief to check into a Holiday Inn, and this one lived up to my expectations! Thanks for being... More 

Helpful?
Thank MommaLAC
1 review
Reviewed 8 November 2014

From the Front Desk to the departure Breakfast this Holiday Inn was GREAT! If you want a pleasant stay at a reasonable price, this is the place. The rooms are sparkly clean. The big screen TV added to the relaxing process.

Helpful?
Thank L. M
Denver, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 November 2014

Hotel is well kept. Hot breakfast is great. Had a warm indoor pool for the kids the play in. Hotel includes a game room with a pool table. Overall, it was a nice place to stay in Santa Rosa. I would definitely stay here again.

Helpful?
Thank Jeremy B
1 review
Reviewed 2 November 2014

Room was very clean and comfortable. Price was fair. Parking was good. Had game room and pool for entertainment .. All in all nice staff was very helpful and nice. Lobby was clean. Right off Hwy 40 in quite town. Would definitely stay here again

Helpful?
Thank Alyciasupernaw
Oklahoma, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2014

I stayed at this hotel on Oct 18, 14. There was hair on the lampshade that I dismissed as being something that could happen. The hair on my sheets is another matter altogether. Gross nasty! The clerk tried to play it off as hair from housekeeping! I seriously doubt it. One I can overlook, but there were a total of... More 

Helpful?
Thank DMartin868
Michaela D, General Manager at Holiday Inn Express Santa Rosa, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel of Santa Rosa, NM. We are located on Historic Route 66, also near Interstate 40, and Hwy 84 and 54. We are also conveniently located near Blue Hole (Scuba Capitol of the Southwest), and minutes away from Santa Rosa Lake & state park, for boating, fishing and water skiing. Enjoy a leisurely cruise on Historic Route 66 on your way to Santa Rosa Softball Complex, Park Lake (with slide) and golf course, just miles away from the hotel. Begin your day with our complimentary hot Express Start breakfast bar (6 AM to 9:30 AM daily). Relax in our indoor heated pool & spa, or play a game of pool in our game room, or exercise in our fitness room. You will be walking from one of the most unique lobby while making your way to your room, complete with the luxurious Simply Smart Bedding and high-speed Internet in all rooms. We also have two elevators in our hotel. Come enjoy our Southwestern hospitality! ... more   less 

Additional Information about Holiday Inn Express Santa Rosa

Address: 2516 Historic Route 66, Santa Rosa, NM 88435
Region: United States > New Mexico > Santa Rosa
Price Range: $141 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Rosa 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Santa Rosa Hotel Santa Rosa
Holiday Inn Santa Rosa
Santa Rosa Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Santa Rosa staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Santa Rosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles NJTraveler2011, 29 Oct 2016 | Read review
“No comment”
 of 5 bubbles rayt190, 17 Sep 2016 | Read review
“not sure there is one due to freeway and truck stops nearby”
 of 5 bubbles 41dang, 16 Aug 2016 | Read review
“Stay away from this place, if you can.”
 of 5 bubbles sigourneySigourney, 14 Jul 2016 | Read review
“Select a room on the top floor so there is no overhead noise.”
 of 5 bubbles Huskerredhead22, 22 Mar 2016 | Read review
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