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Holiday Inn Express Hotel & Suites Batavia - Darien Lake

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Batavia - Darien Lake
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128 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Reviewed 3 weeks ago via mobile

Nice hotel, with comfortable beds and clean rooms. Had an exceptional experience at the complementary breakfast. Mary was in charge of the cafe and waited on us as if we were in a fine restaurant! She was awesome!

Thank Rosemary C
About Hotel's Favourite Review
Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you so much for choosing Holiday Inn Express for your visit in Batavia. I appreciate your kind words about the hotel and our breakfast hostess, Mary, in particular. I am happy to hear that she took such good care of you! I hope that we see you again the next time that you are in the area.

Reviewed 18 April 2017 via mobile

Room was so nice and clean. Beds were comfortable. Staff was very friendly and accommodating. Right near thruway and stores. Complimentary Breakfast was great and fresh every morning. Different items everyday.

Thank Amy E
Glens Falls, New York
Reviewed 21 March 2017

The staff was very friendly and helpful. The room was clean. We had a delicious meal at Alex's Place on Park Road. Great breakfast in the morning and Mary was wonderful to us. We will make this our stop on our future trips to and from Columbus, Ohio.

Thank maggieh682
New York City, New York
Reviewed 11 March 2017

Never have I ever dealt with such a rude front desk person at any hotel. I called to attempt a reservation for a king suite under state rate. The woman who picked up was so rude, short tempered and unfriendly that I considered hanging up on her but actually gritted my teeth and wished her a good evening. I'm sure...

Thank mink45
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Hello mink45, Thank you for taking time to share your experience with us. I am sorry to hear about your experience. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very...

Bellingham, Washington
Reviewed 8 March 2017

A decent place to stop for the night when you are in the local area. They had nice rooms and efficient counter service. The breakfast area was ready early which really helped out the schedule for the entire day.

Thank Andrew S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Andrew S, We appreciate you taking the time to write a review of our hotel and for being our guest. I am happy to read you like our accommodations and found the hotel to be commendable. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our...

Rogers, Arkansas
Reviewed 29 January 2017 via mobile

The breakfast attendant was extremely friendly and made sure we had everything we needed. She kept everything clean, stocked, and made great conversation! The hotel was clean and well kept. The location is perfect for eating places, the mall, and Cabela's right close by. Easy to get to the airport.

Thank southernfoodiegirl
Brookfield, Wisconsin
Reviewed 15 December 2016

I received great service from the front desk staff. I checked in and got settled into my room to find the wired internet not working. The front desk person came up to check and then switched me to an upgraded room. The internet worked but the heater didn't seem to be. He offered to switch again but I declined. But...

Thank 256Jeff2020
Wilkes-Barre, Pennsylvania
Reviewed 19 November 2016 via mobile

This was a fine hotel and the service here was good. There are several hotels and they are right along i90. This one does not offer a quiet side. Both sides are subject to the noise of the highway and there are not few trucks that use that road. Otherwise this stay was no different than any other holiday inn...

Thank P B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear P B, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our service level to be good. However, we would like to apologize for the inconvenience caused by the highway noise during your visit. Reviews like yours are very valuable as they enable us to...

Toronto, Canada
Reviewed 14 November 2016

Stayed here two nights in November 2016 - the room is spacious and meticulously clean. Every staff is pleasant and polite. Breakfast room was nice and provides all basic breakfast items. The room is quiet and we can never hear any noise from the adjacent rooms. Would highly recommend this hotel.

Thank EmanzipationL
Reviewed 9 October 2016 via mobile

Room was excellent...very quiet...hotel is fairly new....breakfast area is great and on the day of my visit it was fully stocked and ready early....food is typical hotel free breakfast but is good...they even have laptops in the breakfast area for guests to use in addition to the business center...

Thank Rktravels62

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11/06/2017 12/06/2017
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Near Holiday Inn Express Hotel & Suites Batavia - Darien Lake


  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Batavia - Darien Lake

Address: 4356 Commerce Dr, Batavia, NY 14020-4102
Region: United States > New York > Batavia
Price Range: $170 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Batavia - Darien Lake 2.5*
Number of rooms: 72
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Batavia - Darien Lake staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Batavia - Darien Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for an even numbered room - slightly less highway noise”
256Jeff2020, 15 Dec 2016 | Read review
“Go next door to the Hampton Inn”
Coasterjet, 21 Aug 2016 | Read review
“No fridge in our room but the ice machine was working well”
kevinbR2889CL, 9 Aug 2016 | Read review
“ice is on the first and third floors. So if we're having a good time like we were. saty on the 1st or 3rd floor”
cliffx2013, 22 May 2016 | Read review
“Get a room farthest from the interstate”
SoilDoctor, 26 Oct 2015 | Read review
5 of 5
US$116* /night
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Prices are for 1 room, 2 adults
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