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Holiday Inn Express Hotel & Suites Batavia - Darien Lake

HIExpress.comUS$116*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Batavia - Darien Lake
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128 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Batavia - Darien Lake
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Showing 126: English reviews
sparta-nj
Reviewed 16 February 2016

Don't usually stay at Holiday Inn's but when I pulled off the highway, this hotel seemed a little more recessed the Hampton Inn. I don't like to be able to hear highway traffic when I'm trying to sleep. WOW!!! What a nice hotel! My room was very clean and roomy, the bed was extremely comfortable, the room darkening shades made...

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Thank sparta-nj
Kara K, Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kari A General Manager

North Tonawanda, New York
Reviewed 16 January 2016 via mobile

We spent 2 days here and all was better than expected. The hotel is about 3 years old and seems brand new. Everything clean and the staff is friendly. We will definitely be back! Thrre is a smsll pool. A nice excersize room but no hot tub. Breakfast was standard fare. Juices, coffee, tea.. eggs, sausage, biscuits and gravy. Bagels,...

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Thank HunnshineNT
Kara K, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for posting about your stay I have shared your comments with our team and we look forward to your next visit to the Batavia area

Chicago, Illinois
Reviewed 16 December 2015

I stopped in here on a business trip in the area. It's a nice property and looks pretty new - all of the furniture and fixtures were in new condition. The hotel gave everything you should expect from a newer HIE. There is a limited workout facility and the breakfast is exactly in line with the chain. There were a...

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Thank EnergyBender
Kara K, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for posting about your stay and I am glad you hear that you enjoyed our hotel . I am very sorry about the internet issues that you had, however I am happy to tell you that we are getting a upgrade to the internet system on 1/5/2016 which will give our guests a better MB. Please try our...

Clayton, North Carolina
Reviewed 26 October 2015

I have not stay at a Holiday Inn in a long long time and was impressed with this property. The staff was great and helped me to get the room I wanted. The room was clean and comfortable. The décor was also modern and pleasing to the eye. The breakfast was excellent, try the cinnamon buns.

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Thank SoilDoctor
Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for taking the time to share your experience at our Holiday Inn Express. I have shared your nice comments with our team and we look forward to your stay. Kara

Banstead, United Kingdom
Reviewed 22 October 2015

Staff at reception very pleasant and helpful, room was clean, but no fridge, unless you were in a suite, which would be needed in summertime. Beds were very comfortable probably the best we have had. Breakfast was missing fresh diced fruit which we have had at all the other hotels we have stayed at.

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Thank George A
Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for taking the time to share about your stay at our Holiday Inn Express. My staff and I have great pride in our hotel and we are glad that you enjoyed your time. Thank you for the suggestion about the fruit, we like to hear what our guests would like to see. Kara

Rochester, New York
Reviewed 10 October 2015

Overall this hotel is exactly what I expected from a HEI. Reception was friendly and quick. Like others have said, the rugs in the hallway need some work, and the walls could use some touching up. I had a 1br suite and it was excellent. The room was spacious, and very well laid out and very clean. Housekeeping was excellent....

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Thank oec7516
Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for your nice comments about our staff and your room. I also would like to update you on the carpets in our hallways this week we are having them all cleaned and they look great. I hope when you are in the Batavia area again you will stay at our Holiday Inn Express. Kara

United Kingdom
Reviewed 9 September 2015

My husband and I stayed in a one bed suite. Upon arrival we were met by a gentleman at reception who was there for the first half of our stay. He was friendly, courteous, and went to great lengths to help when our key did not work and when housekeeping failed to provide adequate towels one day. The number of...

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1Thank Tess W
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Tess W, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding housekeeping and the reception service. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our...

HENRIETTA
Reviewed 8 September 2015

The Holiday Inn Express in Batavia New York is really a very nice hotel. A very clean and large first floor awaits those new to the building. The rooms are clean but the RUGS in the suite we rented and the rugs in the hallway SCREAMED to be shampooed!!!! We were on the third floor, We saw a towel and...

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1Thank BILL S
Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for your comments about your stay. I wanted to give you an update that all of our public area carpets will have been shampooed by the end of this week and they already look great. I hope when you are back in the Batavia area you will stop by and check out the difference. Thank you, Kara

Wellesley, Canada
Reviewed 8 September 2015

We stayed at the Holiday Inn after seeing a concert at Darien Lake. The location is very good for anyone going to Darien Lake. It's a quick 15 minute drive to the park. The hotel is new and modern. The one complaint was that the rooms that were not well used were not well maintained; nothing terrible, but could have...

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Thank h20andsunlovers
Chris D, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for your comments please know that we are doing improvements daily to our rooms and if you every have any issues while you are a guest at our hotel please make sure to let one of the team member know. Our team is well trained to help with issues that might come up while our guests are staying....

Ohio
Reviewed 28 August 2015

Real nice, clean hotel just off the highway. 5 minute drive to Batavia for food and drinks. About 20 minutes to Darien Lake. Extremely comfortable beds, very good hot breakfast. Staff was very friendly. If I ever return to the area this would be my hotel of choice.

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Thank TheFiveThree

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04/06/2017 05/06/2017
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Near Holiday Inn Express Hotel & Suites Batavia - Darien Lake

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Batavia - Darien Lake

Address: 4356 Commerce Dr, Batavia, NY 14020-4102
Region: United States > New York > Batavia
Price Range: $170 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Batavia - Darien Lake 2.5*
Number of rooms: 72
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Batavia - Darien Lake staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Batavia - Darien Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try for an even numbered room - slightly less highway noise”
256Jeff2020, 15 Dec 2016 | Read review
“Go next door to the Hampton Inn”
Coasterjet, 21 Aug 2016 | Read review
“No fridge in our room but the ice machine was working well”
kevinbR2889CL, 9 Aug 2016 | Read review
“ice is on the first and third floors. So if we're having a good time like we were. saty on the 1st or 3rd floor”
cliffx2013, 22 May 2016 | Read review
“Get a room farthest from the interstate”
SoilDoctor, 26 Oct 2015 | Read review
5 of 5
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US$116* /night
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Prices are for 1 room, 2 adults
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