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    Quality Inn & Suites Palm Island Indoor Waterpark

    8250 Park Rd, Batavia, NY 14020-1275
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$90
          US$86
          Great Deal
          US$90
          US$90
          Traveller (70)
          Room & Suite (29)
          Pool & Beach (14)
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          Overview
          • Excellent26%
          • Very good25%
          • Average18%
          • Poor15%
          • Terrible13%
          20 Mar 2017
          “Great Weekend”
          2 Mar 2017
          “Fun for the kids”
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          Water Park
          Self-Serve Laundry
          3.0 Star Hotel
          All hotel details
          Offers from Quality Inn & Suites Palm Island Indoor Waterpark
          Special Offer: Choice Privileges Points
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          Write a Review
          Reviews (376)
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          101 - 105 of 376 reviews

          Reviewed 3 July 2015

          While the receptionist was very nice and helpful, the entire rest of the stay was bizarre, and very sub-par. Certainly the least cleanly place I've ever stayed - there were old bits of food in the air conditioner, and a chip bag all folded up...More

          1  Thank ForKittens
          Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

          I was terribly disappointed to hear of your stay. Please allow me to apologize on behalf of our entire team. I have spoken directly to our Housekeeping manager in regards to your room, and she is taking further action to ensure that occurrences like this...More

          Reviewed 30 June 2015

          We were looking for a place for an overnight getaway. This hotel was not worth the $138 we paid. Our room looked out onto a roof with machinery and every once in a while a maintenance man walked by. The bathroom shower grout was moldy...as...More

          Thank Rebecca B
          Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

          On behalf of our entire team, please allow me to apologize for failing to exceed your expectations. I will make sure that your concerns are addressed with each of my staff members in order to ensure that we are using your feedback to improve the...More

          Reviewed 29 June 2015 via mobile

          Came in early for a Fastpitch Tournament and extended stay for the Brad Paisley Concert. While both were rained out - we enjoyed our mini vacation - 4 night stay. Teens were busy with shopping at near by stores, free wifi and the waterpark. Parents...More

          Thank Cmdier
          Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

          I am very happy to hear that you enjoyed your stay with us, though I am sorry that your other plans were rained out! I will be sure to pass your compliments on to Chelsea. She will be pleased to hear that she helped make...More

          Reviewed 26 June 2015

          we just stayed one night. Purchased the deluxe package with waterpark tickets, coupon for dinner and coupon for breakfast. dinner was good breakfast was just ok. The waterpark was small but we still had fun. with four of us taking showers the water was only...More

          Thank Angela B
          Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

          Thank you for taking the time to review our hotel! I am happy to hear that you enjoyed the food in the restaurant, and had fun in the waterpark. I am sorry though, to hear of the issue with the hot water. I will make...More

          Reviewed 22 June 2015

          The owner needs to put some money into this place--drab paint in the dining room, veneer lifting off table tops in the dining room--just a run down look about the place--checked out and wasn't even asked whether our stay was satisfactory or not--in room binder...More

          Thank drb3
          Response from ParkRoadHospitality, Guest Relations Manager at Quality Inn & Suites Palm Island Indoor Waterpark

          Thank you for taking the time to leave us a review. I do sincerely want to apologize for failing to exceed your expectations, and would like to assure you that we do have many updates/renovations planned for the very near future. The satisfaction of our...More

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          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Business Centre with Internet Access
          • Multilingual Staff
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Microwave
          • Refrigerator in room
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$82 - US$176 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms ,
          • Smoking rooms available
          • Number of rooms
          • 195
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Choice Hotels, Hotwire, Cheap Tickets, Priceline, Cancelon, HotelQuickly and HotelsClick so you can book your Quality Inn & Suites Palm Island Indoor Waterpark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Batavia
          • Also Known As
          • Holiday Inn Batavia ,
          • Batavia Holiday Inn
          Add Photo Photos
          Traveller (70)
          Room & Suite (29)
          Pool & Beach (14)
          Dining (12)
          Hotel & Grounds (46)
          Bathroom (6)
          Family and Play Areas (3)
          Business Centre & Event Rooms (1)
          Nearby
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          .58 km away
           
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          Nearby Restaurants
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          Nearby Attractions
          Oliver's Candies
          75 reviews
          1.93 km away
          Palm Island Indoor Waterpark
          129 reviews
          .03 km away
          Dwyer Stadium
          36 reviews
          1.89 km away
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          Questions & AnswersAsk a question
          brownsugar588
          What comes in the package deal
          13 March 2015|
          What is your answer?
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          brownsugar588
          Does the hotel room package comes with passes to the water park.. and to the Batavia casino and buffet
          13 March 2015|
          Answer Show all 2 answers
          Response from ParkRoadHospitality | Property representative |
          We have packages available that comes with four passes to the water park, $25 breakfast voucher towards our in house restaurant and also $25 Casino voucher towards Batavia Downs. We also offer $25 Dinner Voucher with our... More
          1
          Vote
          motherhen466
          how much does it cost for my grandchildren to swim there, as I have booked a room for a week and would love to have my grandchildren swim here at the hotel?
          8 March 2015|
          Answer Show all 2 answers
          Response from ParkRoadHospitality | Property representative |
          Thank you for your inquiry. If you are reserving your room for a week please contact us directly. We will be happy to answer any of your questions. We do sell day passes if the hotel is not sold out with packages.
          0
          Votes
          Room Tips
          "Book Suites"
          Read review
          "we stayed near the water park for convience"
          Read review
          "Quieter rooms are away from the water park access. If you are traveling with kids, get the rooms over..."
          Read review
          "Pick a different hotel."
          Read review
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