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Dollinger's Inn & Suites

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354 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Nassau, New York
1 review
Reviewed 4 days ago NEW

We were lucky enough to discover Dollinger's only because they came up first on an alphabetical hotel listing when we were planning a college visit to SUNY Brockport. Could not have been happier. The price was right. AAA approved and conveniently located. We have stayed there twice already and the staff are the nicest most genuine people you would ever... More 

Review collected in partnership with this hotel

Helpful?
Thank Grace T
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Dollinger's is a family-run, small hotel in Brockport, NY. The service is impeccable. The attention to detail, and the cleanliness, are unsurpassed. While not a five-star hotel with every amenity imaginable, this hotel TREATS the traveler on a budget to five-star kindness, courtesy, and know-how. The breakfast is simple but delicious; there is never a shortage of anything, even when... More 

Helpful?
Thank qsbygirl
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello qsbygirl, Thank you so much for taking the time to write this glowing review. It was a pleasure meeting you and I certainly appreciate your kind words. Please contact me the next time you are in the Brockport area. I look forward to seeing you again. Sincerely, Dorothy More 

Corning, New York
1 review
Reviewed 2 weeks ago

Our family travels to Brockport for SUNY Brockport volleyball games. It is our favorite place to stay! Everyone is very friendly and accommodating. The rooms are large and clean. Love all the puzzles!!

Review collected in partnership with this hotel

Helpful?
Thank Jennifer T
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Jennifer, Thank you for the review - short, sweet and complimentary. There will be new puzzles up by your next stay. I have been working hard on holiday ones and they are pretty. See you soon, Dorothy More 

Ligonier, Pennsylvania
1 review
Reviewed 2 weeks ago

Aside from the building maintenance to the bed and bathroom areas being very clean and comfortable. We experienced a level of customer service that blew us away. We had checked out and drove two blocks to the local Subway. Could not have been more than 20 minutes and my phone rings. It's Dollinger's calling to inform me one of my... More 

Review collected in partnership with this hotel

Helpful?
Thank foxwoodsrm
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello foxwoodsrm, Thank you for spotlighting one of the many services we provide on a daily basis. We try to contact the guests who leave something behind quickly to avoid inconvenience for them. Cell phone chargers seem to be the item most often forgotten. I am happy we were able to catch you before you left town. Sincerely, Dorothy More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

My husband, daughter and I stayed here for one night while in town visiting The College at Brockport. The room was very clean which is extremely important to me. The free breakfast in the morning was very good. I didn't like how you could hear walking around up above you. Our tv didn't work. I'm thinking it had something to... More 

Helpful?
Thank Krista A
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Krista, Good news, the new set back boxes on our televisions have all the bugs worked out. Thanks for your patience while we upgraded our tv service. Also, thank you for pointing out an important practice for travelers. Hotels make mistakes sometimes (yes, even us) and it is always good to bring confirmation documentation with you for check-in. Should... More 

Williamstown, New Jersey
1 review
Reviewed 2 weeks ago

All of the employees at the Inn were probably the friendliest and most professional of any place we've stayed. They make you feel "at home". The hotel was very clean! Would absolutely recommend and would stay again! I also recommend walking the halls and looking at all of the puzzles hanging on the walls - so pretty.

Review collected in partnership with this hotel

Helpful?
Thank akee7895
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello akee7895, Your kind review lets me know that our efforts to provide an "at home" atmosphere have been successful. Thank you for noticing. Also, thanks for acknowledging my puzzles. It started with me hating to put puzzles back in a box after all the time spent putting them together. Eventually I ran out of wall space at home. Our... More 

Toronto, Ontario
1 review
Reviewed 3 weeks ago

Stayed at this hotel November 2016 while visiting our son at the College of Brockport. We enjoyed the atmosphere of this hotel ,and the staff was very friendly.Rooms clean and cozy with flat screen tv and down comforters. We are repeat guests at this hotel and recommend you try it.

Review collected in partnership with this hotel

Helpful?
Thank taylor_p025
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Taylor, Thank you for staying with us and taking the time to write such a nice review. Due to the fact that down is something quite a few people are allergic to, we use bedding with a down alternative. I am happy that you couldn't tell the difference. I look forward to your next visit with us. Thanks again,... More 

Birmingham, United Kingdom
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

In my experience, not all independent hotels are worth the time of day, much less worth my money for staying there. Many have horrible rooms, bad beds and a bad attitude. This place is totally NOT like that I am so happy being at the Brockport Dollinger and recommend it VERY highly. If you have to be in Brockport STAY... More 

Helpful?
Thank aden m
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Aden, Thank you for the ringing endorsement. It was my pleasure meeting you and I enjoyed our conversations. I certainly look forward to seeing you again during your next visit to Brockport. Please contact me directly when you know the dates. Thanks again, Dorothy More 

Lynchburg, Virginia
1 review
Reviewed 26 October 2016

My only negative response is that the breakfast was "modest"--not many choices and, as is often the case wherever I travel, the coffee was below par. But everything else was quite fine--clean room, refridge, quiet, etc.

Review collected in partnership with this hotel

Helpful?
Thank G966UIdavidl
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello G966UIdavid, Please accept my apology for your less than stellar breakfast and coffee. I guess sometimes, we fall a little short. However, I am happy that you enjoyed the rest of your stay. Please reach out to us directly for your next visit in Brockport. I see an upgrade in your future. Sincerely, Dorothy More 

Wiehle, VA
Level Contributor
400 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 23 October 2016

Dollinger's has a dual identity that it manages quite successfully. It is a modest-sized hotel. But, it's appointed and operated in the manner of a small bed & breakfast. If you're a regular or at least a not infrequent guest, they do come to know you by name and remember your preferences regarding a particular room or such. The décor... More 

Helpful?
Thank Robert F B
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello, Thanks for the play by play of your stay. Your words paint a picture of our hotel that makes me smile. Everything (well, almost) reads as perfect. Thank you for that. Also, proving that feedback is heard, I just ordered new alarm clocks for all our rooms with two usb ports in each one. I agree that it can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Dollinger's Inn & Suites is a mother owned, daughter operated hotel featuring a variety of room types including standard rooms (two queen beds or one king bed), sofa suites, and jacuzzi suites. Our rates include a complimentary deluxe continental breakfast, high speed internet access, fitness center, free local telephone calls, key card security and the most accommodating staff. We offer smoking, non-smoking and wheel-chair accessible rooms. Pets are welcome. We are located only two miles from SUNY Brockport and approximately 12 miles from Robert Wesleyan College. Visit Brockport, NY and get to know the Dollinger's brand of hospitality. You won't be disappointed. ... more   less 

Additional Information about Dollinger's Inn & Suites

Address: 4908 Lake Rd S, Brockport, NY 14420-2461 (Formerly Holiday Inn Express)
Region: United States > New York > Finger Lakes > Brockport
Price Range: $114 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dollinger's Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Dollinger`s Hotel Brockport
Dollinger`s Inn And Suites
Holiday Inn Brockport
Brockport Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Dollinger's Inn & Suites staff and other travellers.
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Questions? Get answers from Dollinger's Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all good so cant advise”
 of 5 bubbles adenm16, 30 Oct 2016 | Read review
“Even numbered rooms seem to face relatively northward. Might be a factor in the winter months.”
 of 5 bubbles r0bertfb, 23 Oct 2016 | Read review
“I have always stayed on the first floor but have never had a bad room.”
 of 5 bubbles Jaredismyboy, 20 Oct 2016 | Read review
“The daily breakfast entree needs improvement. And the pillows and comforters aren't really comfortable. Thank you.”
 of 5 bubbles mmcdonald619, 25 Aug 2016 | Read review
“loved the second floor in the back>”
 of 5 bubbles charynl, 22 Aug 2016 | Read review
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