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BEST WESTERN University Inn

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70 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Upstate NY
Reviewed 3 days ago NEW

Stayed at the Best Western in Canton on business. Check-in was efficient and pleasant. Room is small and had a slight smell - in need of updates. Everything is miniature but what do you expect for a cost effective alternative. Restaurant was good - service and good selection of food which was well presented. And that's that.

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Thank VacaLuver
Reviewed 3 days ago NEW

This is the 3rd year my company has used the Best Western for their holiday party, and each year the event grows. The Best Western staff impressively meets the new challenge that both the numbers and event details require, making planning easy and relaxed. I'd especially like to thank Gino for his exceptional support, accommodation, and confidence, truly helping the...

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Thank Josh C
Pittsford, New York
Reviewed 3 days ago NEW

I've stayed at this hotel a few times and have always enjoyed my stay here. The staff is very friendly and helpful. The rooms are nicely decorated and very clean. The food is always very good, especially the burgers.

Review collected in partnership with Best Western
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Thank Carrie L
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Carrie, Thank you for your review! We are so glad to hear that you enjoyed your stay and took advantage of our great in-house restaurant and lounge. We hope to see you again soon! Ashlyn Pulvermiller

Keene, New Hampshire
Reviewed 3 weeks ago

The hotel has an excellent location. The place was clean and quiet. Lounge was very much appreciated and it was open early afternoon to late night. Food was excellent also! Only thing that I could complain about was the bathroom in the guest room was a bit small, no big deal though.

Review collected in partnership with Best Western
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Helpful?
Thank Brad B
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Brad B, We appreciate your review! It is great to hear that you enjoyed your stay and our Lounge service. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Latham
Reviewed 7 December 2016

This is a great hotel. The rooms are recently renovated and are clean & comfortable. The staff is terrific. The bathroom is oddly very small. The bar/lounge is really cozy with a fireplace, bar with food, and multiple TV screens.

Review collected in partnership with Best Western
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Thank Andrewgraves
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Hello Andrew, We appreciate you sharing your review with the TripAdvisor community! We like to hear that you enjoyed your time, especially in our cozy lounge. We welcome you back anytime! Ashlyn Pulvermiller General Manager Best Western University Inn

Oneida, New York
Reviewed 6 December 2016

Hotel is clean, lobby nice, nice restaurant and bar, newly remodeled, fireplace in lobby, nice fitness center and pool. Great value. Not luxurious but would recommend. Coffee in room, WiFi, friendly staff.

Review collected in partnership with Best Western
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Thank R795IUkath
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for taking the time to post a review to the TripAdvisor community! It is great to hear how much you enjoyed your stay with us. We look forward to your next visit! Ashlyn Pulvermiller General Manager Best Western University Inn

Utica, New York
Reviewed 27 November 2016

As usual, great accommodations! Friendly helpful staff! Clean well updated rooms! A Great restaurant, and amenities, Great pool! We stay here when visiting family nearby. I would definitely stay again!

Review collected in partnership with Best Western
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Thank P7904GYsusank
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

We appreciate your review on TripAdvisor! It's great to hear that you enjoy staying here and all of our amenities. We hope to see you soon for the next time you are visiting family! Ashlyn Pulvermiller General Manager Best Western University Inn

Albany, New York
Reviewed 21 November 2016

Everything was excellent during my stay at the Best Western. The staff are extremely helpful and the rooms are perfect. The Best Western was quiet, clean, well maintained and I slept great! I've been to other hotels in the area, this was by far the best rate/room and amenities by far.

Review collected in partnership with Best Western
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Thank 861karryl
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for your review on TripAdvisor! I am glad to hear that you enjoyed your stay especially our rooms and rate. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Gloversville, New York
Reviewed 17 November 2016

This is the 10th issue for us at this hotel. Always told ' it won't happen again' but it does and this time we were told We could change the sheets! Unbelievable! They obviously do not care or it would not continue. Pubic hair, urine drops, stains and feces are the wonderful gifts in the bed.After a long drive the...

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1Thank Love2travel1147802
Falconer
Reviewed 1 November 2016

Stayed one night and requested a late checkout...they were accommodating. Pool was nice and area clean. Had breakfast in restaurant...was ok, but it was nearly 11 and they were changing over for lunch. Room was clean and I really couldn't ask for much more. Ask about discount rates and check your bill before you leave. They overcharged me, but fixed...

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Helpful?
Thank Sandra B
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Sandra B, Thank you for sharing your experience with the TripAdvisor community! I am glad to hear that you enjoyed your stay and that our Front Desk staff was able to help you with your bill. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Enjoy all of the four seasons in the beautiful North Country here at the BEST WESTERN University Inn of Canton, NY. With easy access off of Route 11, this 99 room property is surrounded by a championship golf course and groomed cross country ski trails. An indoor pool, whirlpool, saunas, and state of the art exercise facility compliment the tastefully appointed rooms. With an on-site restaurant, relaxing lounge, business center, and high-speed wireless Internet, it is the perfect destination for those traveling on business or leisure. Our friendly staff, personalized service and meeting spaces make this an ideal location for any special event.Whether you are planning a meeting, banquet, conference or wedding, the BEST WESTERN University Inn is here to serve you. ... more   less 

Additional Information about BEST WESTERN University Inn

Address: 90 E Main St, Route 11, Canton, NY 13617-1452
Region: United States > New York > St. Lawrence County > Canton
Price Range: $152 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN University Inn 3*
Number of rooms: 99
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Also Known As:
Best Western Plus University Inn Canton Hotel Canton
Best Western Olean
Olean Best Western
Best Western Canton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn staff and other travellers.
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New Jersey

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Golf Course View”
 of 5 bubbles WDWCM87, 25 Jul 2016 | Read review
“Largest rooms seem to be on back corridor”
 of 5 bubbles carolinespencer, 6 Jun 2016 | Read review
“Sorry...no suggestions!”
 of 5 bubbles gw1630, 31 May 2016 | Read review
“One where you can't hear the DJ party”
 of 5 bubbles nancyjom2016, 2 Apr 2016 | Read review
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