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BEST WESTERN University Inn

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70 Reviews from our TripAdvisor Community

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Showing 69: English reviews
New York City, United States
Reviewed 4 September 2016

The BW Hotel was an excellent choice for my family. The hotel is very close to St. Lawrence University Campus, which is a plus for me. The decor has changed in a wonderful way. It was wonderful to see the art on the walls of St. Lawrence University.

Review collected in partnership with Best Western
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Helpful?
Thank Vanessa S
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Vanessa S, Thank you for your review on TripAdvisor! I am glad to hear that you notice and appreciate the renovations we have made to our establishment. We work very close with St. Lawrence University and are pleased to have you stay with us. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University...

Millbrook, United States
Reviewed 3 September 2016

Good hotel. As a rewards member I have received a cookie and a water bottle on several occasions. The beds are very comfortable, and the internet works well. I appreciate that the rooms are clean. Very relaxing.

Review collected in partnership with Best Western
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Helpful?
Thank Lawton M
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Lawton M, Thank you for sharing your experience with the TripAdvisor community! We are so glad to have you as a rewards member! I am happy to hear that you enjoyed the beds and internet. We welcome you back any time! Ashlyn Pulvermiller General Manager Best Western University Inn

Rochester, United States
Reviewed 31 August 2016

I thought the hotel was excellent. I had called in that I would be checking in late. Upon check in the woman was very helpful, it was speedy and I received an excellent room. I ate at the onsite restaurant, The food was well prepared and the staff were attentive. Overall, my expectations of this hotel were exceeded.

Review collected in partnership with Best Western
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Helpful?
Thank Michelle P
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Michelle P, Thank you for your review on TripAdvisor! We are so glad to have exceeded your expectations. We are happy to hear that you enjoyed the restaurant and that the front desk was able to accomodate you. We look forward to seeing you again! Ashlyn Pulvermiller General Manager Best Western University Inn

Rochester, United States
Reviewed 28 August 2016

Great Hotel, clean and close to Canton and St. Lawrence Colleges. The only downside, the beds are a little hard but the cool thing about the pillows...there are soft, medium and firm on each bed...something for everyone. Pizza shop/coffee and grocery store and gas are across the street. We already rebooked this hotel for parents weekend!

Review collected in partnership with Best Western
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Helpful?
Thank Holly S
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Holly S, Thank you for sharing your review with the TripAdvisor community! Having nice pillows during a night's stay really makes a difference! We will see you for Parent's Weekend! Ashlyn Pulvermiller General Manager Best Western University Inn

Levittown, New York
Reviewed 27 August 2016 via mobile

I have been coming here for 4 years. I bring my son back to college. I would always try to book early because they fill up fast. It is a wonderful place to stay. They have made wonderful up grades. The staff has always been friendly and helpful. The rooms are gorgeous ! And the beds are so so comfortable...

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Helpful?
Thank teresa d
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Teresa D, We appreciate you taking the time to write your review! It is wonderful to hear that you enjoy the various amenities we offer here. The lounge is very cozy. We look forward to the luncheon for your son! We also look forward to seeing you again for your next trip! Ashlyn Pulvermiller General Manager Best Western University...

Thousand Island Park, United States
Reviewed 25 August 2016

This Best Western is locked in the past. The bed was comfortable, but the room, overall, was quite small and, in the halls, I felt like we had gone back to the '70s. Too bad, as it is conveniently located in a busy college town.

Review collected in partnership with Best Western
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Helpful?
Thank Erin G
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Erin G, Thank you for your review on TripAdvisor. We have just finished a renovation in March 2016. We renovated the rooms, front lobby and restaurant & lounge. We are always taking steps to move forward and push this hotel into contemporary standards. I am glad to hear that you appreciated our convenient location. We hope to see you...

Winsted, Connecticut
Reviewed 24 August 2016

The hotel was clean but everything was decidedly average. The room was small, and the bathroom in particular was unaccommodating. Very little counter space and the toilet was scrunched up next to the sink. The price was right, so this would be fine for someone traveling alone or maybe even a couple. For three people, it was way too restrictive....

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Helpful?
Thank Scape1
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community! We are glad that you enjoyed your stay overall. We do offer a breakfast inclusive rate that you are more than welcome to select for your next stay. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Oswego, United States
Reviewed 24 August 2016

Staff were professional and great help. I had a wonderful stay. The rooms were beautiful. The view was great. The area was quiet and relaxing. I sat in the sauna for an hr and it felt wonderful after a long night of dancing

Review collected in partnership with Best Western
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Helpful?
Thank Tammy G
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Tammy G, We appreciate your review on TripAdvisor! It's excellent to hear that you could relax in the sauna after a busy night. We invite you back again any time! Ashlyn Pulvermiller General Manager Best Western University Inn

Vienna, United States
Reviewed 22 August 2016

The best hotel in town; as the saying goes. Convenient to the campus. Good sized rooms. Could use hair dryer in the bathroom, which is conspicuously absent. This is a common amenity for this level of hotel/motel. Other than this small shortcoming, the rooms are very good. A/C will freeze you out if you want. The bedding was outstanding. What...

Review collected in partnership with Best Western
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Helpful?
Thank Patrick B
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Patrick B, Thank you for sharing you experience with the TripAdvisor community! I am happy to hear that you enjoyed your stay specifically the beds. You should have had a hair dryer in your room but in the circumstance that you did not, the front desk staff would be happy to assist you and get one delivered immediately. We...

New York City, New York
Reviewed 21 August 2016 via mobile

I'm staying here for the third time. First last August, then March 2016 and then August 2016. My third stay however made me realise something about this inn. They're welcoming and all, however they lack a bell boy. That means you need to bring all your heavy luggage all on your own after a long long journey. Also, this time...

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Helpful?
Thank safeemkh
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your review with the TripAdvisor community! I appreciate your commentary and suggestions. We have recently finished a large renovation of rooms, the lobby and restaurant and lounge in March 2016 but we are always looking for new ways to propel this business into the modern day of the hospitality and tourism industry. We hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Enjoy all of the four seasons in the beautiful North Country here at the BEST WESTERN University Inn of Canton, NY. With easy access off of Route 11, this 99 room property is surrounded by a championship golf course and groomed cross country ski trails. An indoor pool, whirlpool, saunas, and state of the art exercise facility compliment the tastefully appointed rooms. With an on-site restaurant, relaxing lounge, business center, and high-speed wireless Internet, it is the perfect destination for those traveling on business or leisure. Our friendly staff, personalized service and meeting spaces make this an ideal location for any special event.Whether you are planning a meeting, banquet, conference or wedding, the BEST WESTERN University Inn is here to serve you. ... more   less 

Additional Information about BEST WESTERN University Inn

Address: 90 E Main St, Route 11, Canton, NY 13617-1452
Region: United States > New York > St. Lawrence County > Canton
Price Range: $153 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN University Inn 3*
Number of rooms: 99
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Also Known As:
Best Western Plus University Inn Canton Hotel Canton
Best Western Olean
Olean Best Western
Best Western Canton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn staff and other travellers.
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New Jersey

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Questions? Get answers from BEST WESTERN University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golf Course View”
 of 5 bubbles WDWCM87, 25 Jul 2016 | Read review
“Largest rooms seem to be on back corridor”
 of 5 bubbles carolinespencer, 6 Jun 2016 | Read review
“Sorry...no suggestions!”
 of 5 bubbles gw1630, 31 May 2016 | Read review
“One where you can't hear the DJ party”
 of 5 bubbles nancyjom2016, 2 Apr 2016 | Read review
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