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BEST WESTERN University Inn

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BEST WESTERN University Inn
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80 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN University Inn
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Showing 79: English reviews
Syracuse, New York
Reviewed 13 June 2016

Great stay in every respect. Spent a lot of time there and was very comfortable and treated well. Wait staff was very kind and ready to help. We've used this hotel for a reunion for more that a decade and we've never had an issue.

Review collected in partnership with Best Western
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Helpful?
Thank Frederick C
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Frederick C, Thank you so much for sharing your review with the TripAdvisor community! I am so glad to hear how much you enjoyed your visit! We thank you for your loyalty as our customer and we very much enjoy having you! Ashlyn Pulvermiller General Manager Best Western University Inn

rochester, ny, United States
Reviewed 13 June 2016

I was with my colleagues for a conference. If you are short you might need a step ladder to get into the bed. It was clean and tidy. The check in person was very good. She gave excellent directions and helped me find a vintage quilt display in downtown Canton. The restaurant wait staff was less than expected. The food...

Review collected in partnership with Best Western
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Helpful?
Thank Sandra C
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Sandra C, Thank you for sharing your experience with the TripAdvisor community! I do apologize for any concerns you had with our wait staff. I am glad to hear you had a nice experience with our Front Desk staff. We look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Chalfont, United States
Reviewed 12 June 2016

A nice hotel, with friendly staff and good restaurant, but WiFi was horrible and don't count on using your phone in your room if an AT&T customer, because it won't work. Be prepared to make calls from parking lot.

Review collected in partnership with Best Western
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Helpful?
Thank Michael M
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Michael M, Thank you for sharing your experience with the TripAdvisor community! I do apologize for any concerns you had with our internet. I hope you received my email and if you are available, I would love to speak with you about the Wi-Fi and phone service. We hope to see you again soon! Ashlyn Pulvermiller General Manager Best...

Lockport, New York
Reviewed 9 June 2016

SLU and Best Western have invested nicely the last few years( fitness center, new entrance, bed upgrades) and it shows. A quality hotel for a reasonable price and so close to campus. Golf course and lounge both in great condition

Review collected in partnership with Best Western
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Thank Tom and Diane S
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Tom and Diane S, Thank you so much for sharing your experience with the TripAdvisor community! I am very pleased to hear that you enjoyed your time and all of our amenities and our recent renovation! We look forward to your next stay! Ashlyn Pulvermiller General Manager Best Western University

clay, United States
Reviewed 8 June 2016

Everything was perfect from check in to checkout! Clean pool and hot tub, delicious food, friendly staff and beautiful grounds! Even though it was a business trip, it felt like a mini vacation! I'd recommend this hotel to anyone travelling in northern New York. I'll be back later in the year and I will only stay here.

Review collected in partnership with Best Western
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Helpful?
Thank Niccole G
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you so much for sharing your review with the TripAdvisor community! I am so glad to hear how much you enjoyed your stay! We recently released a new menu and our golf course is an amazing part of our property. Thanks again for your support and we look forward to seeing you again soon! Ashlyn Pulvermiller General Manager Best...

NE USA
Reviewed 6 June 2016

I have enjoyed 2 delicious meals at the Best Western in the last 2 weeks. Dinner was mahi-mahi with a mango salsa, fingerling potatoes and fresh vegetables. We tried 2 desserts, an over the top chocolate cake and a strawberry rhubarb pie. Yum! The meal was really so good. For lunch,I ordered the Spring salad with strawberries and chicken. It...

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1Thank carolinespencer
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Caroline S, Thank you so much for sharing your review with the TripAdvisor community! I am so glad to hear how much you enjoyed your stay! We are loving our new menu! Thanks again for your support and we hope to see you again soon! Ashlyn Pulvermiller General Manager Best Western University Inn

Beachwood
Reviewed 1 June 2016

Stayed here while visiting family in Canton. The hotel was convenient, easily accessible, and provided for all our needs. We used the pool, the hot tub, and ate some meals at the restaurant. We were very pleased with our experience.

Review collected in partnership with Best Western
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Thank Linda B
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Linda B, Thank you so much for sharing your experience with the TripAdvisor community! I am very pleased to hear that you enjoyed your time and all of our amenities! We look forward to your next stay! Ashlyn Pulvermiller General Manager Best Western University

Reviewed 31 May 2016

Most of the people were extremely nice and I appreciate that! I hold nothing against their hospitality. However, there was one fill-in person in the lounge who was very rude, but I believe she is gone. I think the place was just mismanaged. Sometimes it would take hours for food to come out or you would have to wait a...

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Helpful?
Thank gw1630
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Thank you for sharing your experience with the TripAdvisor community! I appreciate your positive view on all of our changes here at the hotel and hard transitions. We have the same view as you do and we are working out best every day to achieve it! We hope to see you again soon! Ashlyn Pulvermiller General Manager University Inn

Wilmington, United States
Reviewed 20 May 2016

The rooms are small, bathrooms even smaller. The staff is nice and very accommodating. The lounge is fun - this particular weekend the SLU Lacrosse team was doing quite a bit of celebrating. A little loud.

Review collected in partnership with Best Western
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Helpful?
Thank Deborah P
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear Deborah P, Thank you for sharing your experience with the TripAdvisor community! I apologize for your concerns about the room and the Lounge noise level it was a busy weekend for celebrating sports and graduation. I am glad to hear that our staff was able to accommodate your needs and that you enjoyed the Lounge! We hope to see...

Ottawa, Canada
Reviewed 15 May 2016

This is a great hotel for anyone planning a golfing vacation in this area. It is located right on the Oliver Apppleton GC adjacent to St Lawrence College and a 5 minute drive from the Partridge Run GC.

Review collected in partnership with Best Western
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Helpful?
Thank John S
Ashlyn P, General Manager at BEST WESTERN University Inn, responded to this review

Dear John S, Thank you for sharing your experience with the TripAdvisor community. I am glad to hear that you enjoyed our location and your time golfing. We hope to see you again soon for another golf vacation! Ashlyn Pulvermiller General Manager Best Western University Inn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Enjoy all of the four seasons in the beautiful North Country here at the BEST WESTERN University Inn of Canton, NY. With easy access off of Route 11, this 99 room property is surrounded by a championship golf course and groomed cross country ski trails. An indoor pool, whirlpool, saunas, and state of the art exercise facility compliment the tastefully appointed rooms. With an on-site restaurant, relaxing lounge, business center, and high-speed wireless Internet, it is the perfect destination for those traveling on business or leisure. Our friendly staff, personalized service and meeting spaces make this an ideal location for any special event.Whether you are planning a meeting, banquet, conference or wedding, the BEST WESTERN University Inn is here to serve you. ... more   less 

Additional Information about BEST WESTERN University Inn

Address: 90 E Main St, Route 11, Canton, NY 13617-1452
Region: United States > New York > St. Lawrence County > Canton
Price Range: $161 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN University Inn 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus University Inn Canton Hotel Canton
Best Western Olean
Olean Best Western
Best Western Canton
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn staff and other travellers.
1 question
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New Jersey

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Questions? Get answers from BEST WESTERN University Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golf Course View”
 of 5 bubbles WDWCM87, 25 Jul 2016 | Read review
“Largest rooms seem to be on back corridor”
 of 5 bubbles carolinespencer, 6 Jun 2016 | Read review
“Sorry...no suggestions!”
 of 5 bubbles gw1630, 31 May 2016 | Read review
“One where you can't hear the DJ party”
 of 5 bubbles nancyjom2016, 2 Apr 2016 | Read review
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