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University Suites Hotel

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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Rutland, Vermont
2 reviews
Reviewed 2 days ago NEW

The sofa bed broken & worn: Sign under the cushions - ‘Out of Order’. Ants on sofa. Microwave not clean. Refrigerator dirty. Spiderwebs, stains on wall, shabby drapes. Shower ceiling leak poor repair.

Helpful?
Thank u-k-d-2935
A TripAdvisor Member
Reviewed 6 days ago NEW via mobile

Rooms were very dirty, disgusting old dirty carpets, crappy shower nozzle no pressure in shower, toilet seat cracked and loose. Dirty disgusting wallpaper peeling. WIFI was non existence in the rooms extremely slow in the lobby. Breakfast was aweful even for a continental breakfast. Fitness room was a joke had 4 mix match Dumbbells and 3 useless out dated exercise... More 

Helpful?
Thank A TripAdvisor Member

Travellers are raving about these Canton hotels

Upstate NY
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

we spent just one night at this hotel for a college visit in Canton. The facility was very clean and the staff were all very pleasant. The only downside, which wasn't a huge issue, was the noise level of other guest at all hours. There were 2 men having a conversation in the hallway at 4:30 in the morning, and... More 

Helpful?
Thank TammyC822
Canada
Level Contributor
150 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 weeks ago via mobile

The room was ok. The couch had tears in the upholstery and the condiment bag for the coffee was open and used by the previous guest. The room was clean. The wifi connection was extremely poor. The parking lot is very poorly lit so the visibility at night was not good. This is a safety issue. The breakfast was very... More 

Helpful?
Thank Thoughtfultraveller1
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Overall our stay was fine. When we first checked in the girl at the front desk wasn't very personable. The hotel is clean but has a cleaner smell (to me it smells musty). The decor is very blah and the rooms could use a facelift. The door to our room would never lock the first time the door was shut.... More 

Helpful?
Thank Wine4me23
Bakersfield, Vermont
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 August 2016

The room was large and the sheets were clean. Breakfast was average, nothing special your usual waffle maker and continental food. This hotel is in definite need of updates inside and out, if they are going to continue charging the price they do. The carpet was stained and nasty feeling and the shower head was dirty. Outside almost looks abandoned-grass... More 

Helpful?
Thank Stacy M
Washington Court House, Ohio
Level Contributor
188 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 27 August 2016

Check in was easy and they matched an Internet price I found. Room was large, clean and comfortable. The room had a fridge and microwave. Staff was nice and friendly. All the ice machines were broke but they had ice in the kitchen which they got for me. Breakfast was better then average. Hotel is nice but an update is... More 

Helpful?
Thank Mike H
rochester
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 May 2016

Although looking a little dated inside and out the hotel and room were very clean and well maintained. The staff were very friendly. The room was quite large compared to comparable hotels and the beds were comfortable. For the difference in price compared to the other local hotels it was great. I would definitely stay here again.

Helpful?
Thank KROCK8
Merrickville, Canada
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2016

Didn't spend much time there because I caught a cockroach the first hour we were in the room. Brought it to the front desk in a plastic cup and the girl asked me if I needed a new cup! Tried to get another hotel room but everything was booked for the weekend with tournaments in town....I have to agree with... More 

Helpful?
Thank Jckavic
Buffalo
Level Contributor
4 reviews
4 hotel reviews
Reviewed 23 April 2016

Needed a place to stay while visiting SUNY Potsdam. Chose this hotel based on other reviews. We pulled up to the hotel, parking lot was dimly lit and there was only one other car in the lot. It looked like it might have been closed. First impression was horrible. Black top in lot was crumbling, front door was filthy. Lobby... More 

Helpful?
Thank burj777

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about University Suites Hotel

Address: 6000 US Highway 11, Canton, NY 13617-3921
Region: United States > New York > St. Lawrence County > Canton
Price Range: $151 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — University Suites Hotel 2.5*
Number of rooms: 69
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Also Known As:
Comfort Hotel Canton
Comfort Suites Canton
Canton Comfort Suites
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Questions & Answers

Questions? Get answers from University Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“on the back side away from street, top floor”
 of 5 bubbles Y569NMandrear, 4 Apr 2016 | Read review
“Has an elevator so access is great”
 of 5 bubbles My3sons8312, 20 Mar 2016 | Read review
“Rooms used by Opposing College teams Was quiet for us - you may ask to be distanced”
  • cabinet doors need attention
  • Large Tub enough for 2
  • main part of room
  • beds
 of 5 bubbles Weevaluate, 22 Nov 2015 | Read review
“For quieter stay, ask for the wing that does not house the ice machine.”
 of 5 bubbles Panache1984, 18 Dec 2014 | Read review
“make sure all of the amenities work”
 of 5 bubbles DANIELL161, 24 Nov 2014 | Read review
5 of 5
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