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The Brewster Inn

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114 Reviews from our TripAdvisor Community

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Showing 114: English reviews
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Reviewed 16 March 2017 via mobile

This is our 3rd stay here at the Brewster, and we have yet to be dissatisfied. RM. 4 has an amazing view, the tub and shower are wonderful. Couldn't be happier. The staff has always kind and worked well with our unusual schedule.

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Helpful?
Thank Brendan B
Caitlin G, Manager at The Brewster Inn, responded to this review

Thanks for the kind words! Doesn't room #4 have the prettiest view! We are getting a beautiful new jacuzzi in just a few days time as well to make that room even more stunning! Thanks for being a customer, as always we appreciate your business!

Boston, Massachusetts
Reviewed 4 March 2017 via mobile

Do not check into Room 23: the jacuzzi does not work, the TV did not work. It shut off after 10 minutes, and no one was able to resolve the issue. Do not check into this room. Manager did nothing to help. Offered neither a refund, nor an apology. Beyond disappointed.

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Thank herb752
Caitlin G, Manager at The Brewster Inn, responded to this review

Thank you so much for the feedback. I do remember talking to you this past week, and I completely understand your grievances. I apologize for the jacuzzi having issues, we are looking into it as I type. The television did work properly and once we showed you how to use the remotes, you ceased to have any issues. I did...

Penfield,ny
Reviewed 29 January 2017 via mobile

The Brewster Inn is a very amazing place and the chefs and the staff and the owner are second to none. This was our second New Year's there. And both times the hospitality the friendliness the beautiful room and the food was absolutely unbelievable. We were just leaving the house to head to the Brewster Inn on Friday evening and...

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Helpful?
Thank hotterod
Caitlin G, Manager at The Brewster Inn, responded to this review

Thank you for the kind words! We try very hard to make sure that everything is perfect during your stay, and it is wonderful to hear that you appreciated the extra effort. Look forward to hosting you again!

Omaha, Nebraska
Reviewed 12 January 2017

Stayed here for 5 days, beautiful place, friendly staff. Its very quiet considering its right off a semi busy street. The back views are amazing. Both the main house and carriage house is well kept and very clean.

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Thank angelamarie852017
Caitlin G, Manager at The Brewster Inn, responded to this review

Thanks for the kind words!

Syracuse, New York
Reviewed 2 January 2017

My husband and I went to The Brewster Inn for dinner on New Years Eve and loved it! We have driven by the place many times and have always wanted to try it out! It was so beautifully decorated for the holidays. We were seated right next to a lovely fireplace that gave it a very cozy feel. They had...

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Helpful?
Thank Brit J
Caitlin G, Manager at The Brewster Inn, responded to this review

Thanks for the kind words!

Reviewed 17 October 2016 via mobile

We have fond memories of this place. We stopped in just before 5 and were greeted by Kirk the Sommelier he seated us in the bar dining area with a view that was spectacular. We ordered drinks and I ordered the escargot as an appetizer along with our entrees salmon for me and filet for my wife. Our bread was...

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Thank ATMGUY63
Caitlin G, Manager at The Brewster Inn, responded to this review

Thank you so much for the kind words and feedback on potential improvements. We appreciate it! Look forward to seeing you again soon!

Haifa, Israel
Reviewed 12 October 2016

$200 plus paid for a substantially sized bedroom and tiny bathroom. There was absolutely nothing pampering about this bed and breakfast. None of the usual special toiletries in the bathroom. No in-room coffee facilities. An empty ice bucket left guests to walk down two flights of stairs to fill it up. A so-called continental breakfast - without even a greeting...

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Helpful?
Thank Shelly K
Caitlin G, Manager at The Brewster Inn, responded to this review

So sorry to hear that your stay did not met your expectations. Would love to discuss it with you further. We like to insure that all our guests leave pleased with their stay. Please email me at caitlin@thebrewsterinn.com

Sarasota, Florida
Reviewed 27 September 2016 via mobile

Stopped by Cazenovia for one night just because my GPS was acting up! This historical inn was very nice and charming but of course it is an old house and lacks some of the features I like and need. For example, I carry some medication that need refrigeration (no fridge in the room) and I had to take a bucket...

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Thank patov56
Caitlin G, Manager at The Brewster Inn, responded to this review

Thank you so much for the kind words. And we really do appreciate the feedback -- the good and the bad. We try so hard to make everything perfect every time, but it never hurts to triple check things. And, yes we are always happy to help get your bags up to you room for you. If we forget to...

Reviewed 26 September 2016 via mobile

The food at the inn was quite good and our server skilled, personable and attentive. The ambiance left a lot to be desired. We arrived without reservations on a Monday evening and were seated near the bar, even though it appeared there were other options available. A bar patron arrived shortly after us and asked to have the tv tuned...

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Helpful?
Thank Geri G
Caitlin G, Manager at The Brewster Inn, responded to this review

So sorry to hear that you had a disappointing experience at dinner. Thank you for the feedback, we will use it to learn and grow and make sure we become better. Please feel free to outreach us if you would like to discuss it further, caitlin@thebrewsterinn.com

Allentown
Reviewed 24 September 2016

Traveling solo, I originally booked one of the cheaper rooms in the carriage house but I got an immediate upgrade without even asking to a very large room with deck in the main house that overlooked the lake for the same price. The room was like going back in time with wood panel walls and high ceilings. It was amazing!....

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Thank Diane1Allentown
Caitlin G, Manager at The Brewster Inn, responded to this review

Thank you so much for the kind words! Glad you enjoyed the room and the restaurant! Would love to have you back again with us soon -- we will have a souffle waiting!

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
As the only hotel on Cazenovia Lake, The Brewster Inn is a historic mansion, built in 1890 as the summer home of Standard Oil Financier, Benjamin Brewster. Overnight guests choose from rooms in either the main house or the adjacent carriage house, many rooms of which were renovated in 2015. All rooms and suites have private baths, television, and HVAC. Some rooms even feature jacuzzis, fireplaces, sun porches, private decks and lakeviews. The inn also offers a DiRona Award Winning Restaurant and a Wine Spectator Awarded wine cellar on site. ... more   less 

Additional Information about The Brewster Inn

Address: 6 Ledyard Ave, Cazenovia, NY 13035-1209
Region: United States > New York > Cazenovia
Price Range: $132 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Brewster Inn 4*
Number of rooms: 17
Reservation Options:
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Also Known As:
The Brewster Hotel Cazenovia
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Questions & Answers

Here's what travellers have asked, with answers from The Brewster Inn staff and other travellers.
2 questions
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Marietta, Georgia
9 months ago
New Hartford, New York
over a year ago

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Questions? Get answers from The Brewster Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the carriage house is typically quieter, best views are in the main house, top floor facing the back”
angelamarie852017, 12 Jan 2017 | Read review
“Quieter rooms are away kitchen unless your a heavy sleeper or night owl. The restaurant/bar quiets down before midnight.”
Diane1Allentown, 24 Sep 2016 | Read review
“Just have dinner here.”
NYBob6, 4 Jul 2016 | Read review
“Those in the carriage house are quieter as they are not close to the popular restaurant.”
randc843, 5 Oct 2015 | Read review
“look at the web site; it's complete and accurate. Talk to the staff; they're helpful.”
davidgU4761NW, 9 Sep 2015 | Read review
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