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Stayed here many times but my last visit was disappointing.
Staff needs a Marriott Tune-Up.
Prior to check-in I called the hotel and was greeted in a very "non-Marriott" way. I spoke to sales manager about it.
Upon check-in I find my roof preferences were...More
Thank Dave R
Response from 00gc, General Manager at Residence Inn Buffalo Galleria MallResponded 23 May 2017
Dear Dave R.,
Thank you for being a loyal Marriott customer and for taking time to evaluate your stay. I am truly sorry that we did not live up to the standards that you expected from us. I have taken note of the issues you...More
Stayed for one night while attending a tournament. Checked in was great with friendly service. The room was clean and ready to go. No issues and it why I stay at Marriotts. This one definitely meets the definition of Marriott. Great hotel great people and...More
1 Thank 1thebus1
Response from 00gc, General Manager at Residence Inn Buffalo Galleria MallResponded 21 May 2017
We are delighted you chose Residence Inn Buffalo Galleria Mall for your visit to the area. We are happy to know you loved our warm welcome and enjoyed your room which made your stay perfect. We appreciate your brand loyalty, and we look...More
We spent three nights at this hotel and except for some excessive noise from the nearby airport our stay was great! The staff is friendly and accommodating and the room was clean and spacious. The only difficulty I experienced was despite having the "Do Not...More
Response from 00gc, General Manager at Residence Inn Buffalo Galleria MallResponded 14 May 2017
Thanks for your review of Residence Inn Buffalo Galleria Mall. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. That being said, we are sorry for the inconvenience you encountered by one of our...More
Good location, next to a mall and many restaurants and stores. Decent and cost effective hotel if you do not want to stay in Niagara Falls (30 mins away). This is an extended stay type place. I was there to visit husband working on a...More
Response from 00gc, General Manager at Residence Inn Buffalo Galleria MallResponded 16 May 2017
Thank you for the kind review. I'm so glad our location worked well for you and that you appreciated being so close to local shopping. Thanks for being our guest. We look forward to your next visit!
Yours in Hospitality
We loved this hotel, the room was super spacious, with a common room separate from the bedroom, and a full size fridge. Very clean and looked awesome. The breakfast was incredible with a mini-waffle maker, really good fruit (pineapple, strawberries, grapes, etc.) BRIE that was...More
Response from 00gc, General Manager at Residence Inn Buffalo Galleria MallResponded 25 April 2017
Thank you for your wonderful review of the Residence Inn Buffalo Galleria Mall. We are thrilled to read that you loved your spacious room, the breakfast we serve and our front-desk service as well. We appreciate you recommending us online and hope to...More
US$150 - US$214 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Family Hotel in Cheektowaga
#8 Business Hotel in Cheektowaga
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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United States >
New York >
Also Known As
Residence Inn Buffalo Cheektowaga Hotel Cheektowaga ,
Response from CanuckRoadWarrior | Reviewed this property |
There are hotels in NFNY that you can walk to falls from including a decent Sheraton, holiday in. Etc. I don't believe there is a Marriott property walking distance. Keep in mind as your an American it looks like you may... More
There are hotels in NFNY that you can walk to falls from including a decent Sheraton, holiday in. Etc. I don't believe there is a Marriott property walking distance. Keep in mind as your an American it looks like you may want to stay in the Cdn side if you have passports. Way more to do way more hotels and the exchange rate is 30 plus percent in your favour for everything. So a 200 a night Cdn hotel is only costing you around 150 US. Your money will go way farther in Canada as a consideration. Just make sure to get a Cdn cell phone package from your mobile provider they are usually only a few dollars a day. There are four Marriott properties there as well just no RES inn hope this helps