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Holiday Inn Express Buffalo Airport

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Holiday Inn Express Buffalo Airport
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354 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Port Perry, Canada
Reviewed 5 September 2016

Wife & niece went on a shopping trip to Buffalo. Wanted to find a place not to far from the malls & shops. They wanted this hotel because of the location & service they've had before, when they've stayed here in the past. You are across the street from the airport. So if you have a problem with noise, then...

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Helpful?
Thank dutchiedonuts
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

dutchiedonuts, Thank you so much for the outstanding review! I'm glad your family was able to take advantage of the prime location on their recent shopping excursion and hope they were also able to utilize our complimentary 24 hour shuttle service to get them to the local malls and shopping centers. Hopefully the airport noise wasn't too much of a...

Etters, Pennsylvania
Reviewed 13 August 2016 via mobile

We are in town to move our grandson into his college apartment. We decided to try the Holiday Inn because we had not been satisfied with the previous hotel we stayed in when we made pre-college visits. We definitely like this one better. Beds are comfortable, service was good and food at the complimentary breakfast was varied and good. We...

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Helpful?
Thank Nikki1232014
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Nikki, Thank you for giving us a shot on your recent visit to Buffalo. I'm happy to see you found the service and facilities much to your liking. We take a lot of pride in providing outstanding customer service and clean, comfortable rooms for our guests. We'll be looking forward to seeing you again on your next visit.

Cape Coral, Florida
Reviewed 11 August 2016

We were booked to stay there a couple days. We found another nearby hotel for less money and in far better condition. It is apparent that they are relying on the fact that they are close to the airport and choose to use this as their drawing card rather than make the hotel a nice facility like many of the...

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Helpful?
1Thank AskDickWagner1
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Thank you for sharing your experience with us. Your concerns have been noted and will be addressed accordingly. You deserve better and we expect more from ourselves. We hope you will give us another chance to make a better impression in the future.

Saucier, Mississippi
Reviewed 10 August 2016

I expected Holiday Inn to be a little bit better then what I experienced, though I usually stay at a Marriott or Hilton, so maybe this is what Holiday Inns are about. I can tell you it has pushed me away from this brand

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Helpful?
1Thank Darinda P
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Darinda P, It would be helpful to know more about what affected your stay negatively so that we can make strides towards correcting the issues and bettering ourselves. I assure you we here at the Holiday Inn Express Buffalo Airport hold ourselves to very high standards of customer satisfaction. Hopefully we will get another opportunity to show you that in...

Bondurant, Iowa, United States
Reviewed 8 August 2016 via mobile

We waited to book our stays until we got into town for our vacation to catch the better deals, and last night we stayed at the Days Hotel and it was amazing. But I am quite fussy as far as noise and comfort level, the difference here is you can hear the planes and people in the halls and slight...

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Helpful?
1Thank Megan C
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Hello Megan C, Thank you for choosing us on your recent stay in Buffalo. We're happy to see that overall you had a decent stay with us. It's unfortunate that the noise from the airport on that particular night caused a disturbance for you and soured an otherwise solid stay. Regardless, we appreciate you taking the time to share your...

Reviewed 7 August 2016

When we arrived, we were told about their "Happy Hour". There was beer, wine, and grilled hotdogs with all the fixings. A good way to relax after a long day driving. The room was excellent. Great complimentary breakfast.

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Helpful?
Thank Steve E
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Steve E, Thank you for choosing the Holiday Inn Express Buffalo Airport on your recent visit. We appreciate your taking the time to share your great experience. Sounds like you arrived on a Tuesday evening just in time for our weekly Managers Reception, every Tuesday from 5pm-6pm. Plan accordingly if you don't want to miss it on your next trip...

New York
Reviewed 5 August 2016

This is a great choice for a hotel if flying in or out of Buffalo. The rooms are clean, the beds are comfortable, the front desk staff has always been great and beyond helpful. And while the HIE breakfast is it's usual fare, the most important thing about this place is the thermostat. We like our room cool/cold and many...

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Helpful?
1Thank Handoverfist11
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Handoverfist11, Thank you for the 5 star review! Clean rooms and outstanding customer service is what it's all about and we take pride in excelling at both. And bonus points for the AC! I know exactly what you mean. Everyone has different definitions of comfortable so it's important to be able to set YOUR room temperature accordingly. We'll keep up...

Orlando, Florida
Reviewed 4 August 2016

Pros: Convenient to the airport, modern updated design, familiar HI Express experience Cons: Tricky to drive to. We stayed at this location overnight on arrival in Buffalo. While it is convenient to the airport (across the street), it is a bit tricky to drive to - be sure you have looked at a map. The staff was friendly when we...

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Helpful?
Thank William H
HotelManagement131, General Manager at Holiday Inn Express Buffalo Airport, responded to this review

William H, Thank you for your solid review. I'm sorry to see you found it a little tricky to spot us once you arrived to the area but once you settled in it sounds like you really enjoyed your stay with us. I also see you were a late arrival that was looking forward to sleeping in a little late...

Palm Bay, Florida
Reviewed 28 July 2016

I had to make reservations in a hurry due to a death in the family, several other hotels were less than helpful when trying to find a room at a reasonable rate near the airport. This hotel's staff went out of their way to find me a room at a very reasonable rate for the time I needed to be...

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Helpful?
Thank Michael T
HotelManagement131, Manager at Holiday Inn Express Buffalo Airport, responded to this review

Thank you for taking the time during your hardship to share your experience with us. We are happy to see that the staff was very helpful and accommodating. We take pride in doing all that we can to make your stay with us as relaxing and positive as possible.

Chattanooga TN
Reviewed 25 July 2016

The Hotel is right across the street from the airport and a little over a mile from the Amtrak station, very convenient for travelers. This Holiday Inn Express is very nicely decorated. Furniture in the room and Lobby Area was in great condition and high quality. Staff was very friendly. Kueirig Coffee machine in the room. Breakfast was the usual...

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Helpful?
Thank TN-610
HotelManagement131, Owner at Holiday Inn Express Buffalo Airport, responded to this review

Thank you for the solid review. We appreciate you choosing the Holiday Inn Express Buffalo Airport.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Buffalo Airport.The Holiday Inn Express Buffalo Airport offers an indoor pool, Jacuzzi, business center and fitness room. Start your day out right with our complimentary Express Start breakfast buffet featuring both hot and cold items and the world s best tasting cinnamon rolls.We are conveniently located across from the Buffalo Niagara International Airport and offer free 24-hour shuttle service to and from the airport and Park, Stay & Go packages.The Holiday Inn Express Buffalo Airport is only a fifteen minute ride to downtown Buffalo. Here you can experience some of the best spring and summer festivals including Allentown Art Festival , Taste of Buffalo and the Buffalo Chicken Wing Festival . Spend a day exploring Niagara Falls and Buffalo s Waterfront or take in a baseball game at Coca-Cola Field, home of the Buffalo Bisons or a Buffalo Bills game at New Era Field.Bargains await you at the Eastern Hills Mall, the Walden Galleria, and the Prime Outlet Mall.We are the perfect hotel if you are coming to Buffalo on business. We are close to many local companies including Calspan, General Motors, Northrop Grumman, UPS and Prior Aviation.Our entire staff at the Holiday Inn Express Buffalo Airport awaits your arrival. ... more   less 

Additional Information about Holiday Inn Express Buffalo Airport

Address: 131 Buell Ave, Cheektowaga, NY 14225-3565
Region: United States > New York > Cheektowaga
Price Range: $138 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Buffalo Airport 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Holiday Inn Express Buffalo Airport Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Buffalo Airport staff and other travellers.
1 question
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Williston, North Dakota

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Questions? Get answers from Holiday Inn Express Buffalo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“didnt hear the airport - good sound proofing.”
GlobalTraveler2020, 16 Jan 2017 | Read review
“4th floor is very good”
T426BRkeithr, 9 Dec 2016 | Read review
“Across the street from the airport”
mmarro2001, 2 Dec 2016 | Read review
“We liked being on the higher floor.”
mrslemon, 26 Oct 2016 | Read review
“Avoid the room right next to the elevators. Our King suite on second floor had the door facing the elevator hallway.”
ash2105, 30 Sep 2016 | Read review
5 of 5