TownePlace Suites Buffalo Airport

TownePlace Suites Buffalo Airport

sofa in room
Traveller (130)
Kitchen
Room & Suite (74)
TownePlace Suites Buffalo Airport
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About

4.0
#11 of 21 hotels in Cheektowaga
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
TownePlace Suites Buffalo Airport is just a few minutes from Buffalo Airport and offers a complimentary shuttle service (based on availability). Take pleasure in knowing that we are within 10 minutes of Walden Galleria Mall and 20 minutes from downtown Buffalo. Are you traveling with pets? We offer pet-friendly rooms, so your pets won’t miss out on any late-night cuddles. After a productive day, relax in a spacious studio, 1- or 2-bedroom suites with fully equipped kitchens, comfortable beds, smart TV’s with streaming capabilities, and free Wi-Fi. In the morning, indulge yourself to a complimentary breakfast. Guests staying at our hotel enjoy amenities like a 24/7 fitness center and our indoor pool. Electric car chargers are available for guests staying on the property.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Iron
Microwave
Refrigerator
Stovetop
Kitchenware
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

4265 Genesee St, Cheektowaga, NY 14225-1943
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Buffalo Niagara Intl Airport
Niagara Falls Intl Airport
26.1 km
See all flights
300Reviews9Q+A55Room tips
Traveller rating
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Detailed Reviews
sjc600316 wrote a review Jul 2021
Noblesville, Indiana
5.0 of 5 bubbles
1. Nice and friendly front desk staff who even asked whether we preferred lower or higher floor.
2. Clean and homy room with a fully-equipped kitchen which has a full-sized fridge, a microwave, a dish-washer, a stove, cookware, plates and bowls and silverware.
3. The fitness center was clean, with wipes to clean the equipments.
4. The breakfast was great. It would be better to provide regular sausage patties along with veggie ones.
5. Good quality of fresh fruit (sweet and juicy oranges), tea and coffee for breakfast.
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Date of stay: July 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wrote a review Mar 2023
3.0 of 5 bubbles
When I walked in, there was nobody in reception. Waited for 5 min before somebody came from inside. The room was clean but I was expecting the sofa bed to be able to open into a double but it didn’t. Bath tub stopper was broken. Hot water took forever to come. It took like more than 5 min of water flowing for the hot water to come n u can’t shut it off , else u start all over with cold water again. I had 2 kids with me. Even for brushing teeth, when you shut
off the tap, the hot water comes really late. So a lot of water was wasted. If anyone from the hotel sees this review, it’s room 418. Also the pool water needs to be a little warmer.
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Date of stay: March 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Peralta, Guest Services / Front Office at TownePlace Suites Buffalo Airport
Responded Mar 21, 2023
Hello, Thank you for taking the time to let us know about your experience while staying with us. Your experience of the sofa bed is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I do apologize for the inconvenience of the sofa bed, these are new Marriott Standard sofa beds that were given to us. It is something we have been trying to work on to make it better. I also want to apologize for the hot water, it usually kicks right away. I will have my maintenance team look into it. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kozm wrote a review May 2022
Toronto
4.0 of 5 bubbles
We have booked a room for 2 adults and 2 kids (king size bed + sofa bed). The sofa bed is a bit different, and rather uncomfortable; the bedding needs to be requested from the receptionist. The room is somewhat small compared with other adjacent Marriott properties, but it has a full-size fridge and was clean. The front desk staff was courteous and promptly addressed all requests. The buffet breakfast was somewhat disappointing (only 2 hot dishes available), but you will not leave hungry. The parking is free. No noise from the planes. Overall, this place is fine for an overnight stay, but for a longer period you may need a larger suite.
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Date of stay: May 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ally Schmania, General Manager at TownePlace Suites Buffalo Airport
Responded Sep 15, 2022
Dear Kozm, Thank you for your review of the TownePlace Suites by Marriott Buffalo Airport. We are glad to hear you enjoyed your stay and are happy to let you know that we do have larger suites available for longer term stays. Please do not hesitate to call us if you need more information. Thank you and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Misty L wrote a review Jul 2022
Orlando, Florida
5.0 of 5 bubbles
Our family stayed here on our last night in Buffalo before catching an early morning flight. It turned out to be the best hotel experience of our stay and we wished we had been able to stay longer! Beginning before we arrived, I had to call to change our reservation due to a change in plans, and the staff member who helped me not only made that change but took the time on the phone to help us pick an available room that would be most comfortable for our family. Upon arriving, the staff was proactive in checking our Bonvoy profile and swapping out the feather pillows for us since my husband has an allergy. The room was spacious, comfortable and very clean. We were very comfortable spending an evening in with our two young children. Finally, after leaving and flying home I realized that we had left some souvenirs in the room and called to see if perhaps they could be sent to us. Again, the staff was very helpful, promptly retrieved our items and called to let me know they would put them in the mail for us. They arrived safely within a few days. I cannot say enough about the friendly and attentive service of this whole team. This is a great place to stay in Buffalo!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ally Schmania, General Manager at TownePlace Suites Buffalo Airport
Responded Sep 15, 2022
Dear Misty L, We are so glad to hear that the TownePlace Suites by Marriott Buffalo Airport was the best hotel you stayed in during your trip, we hope we've become a home away from home for you!
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sheri o wrote a review Jan 2024
5.0 of 5 bubbles
Our team stayed here for 3 nights and the staff was incredible. They let our families hang out in the lobby each evening and they were kind and helpful by offering extensions on our stay if needed while there was a travel ban due to weather. Each employee from the cleaning staff to the front desk to the breakfast staff was kind, helpful, polite and just incredible. So many hotels offer to host families for tournaments and then are rude to the large number of kids running around and this hotel was fantastic.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phillipe Lewis, General Manager at TownePlace Suites Buffalo Airport
Responded Jan 23, 2024
Hi there, Thank you for taking the time to leave feedback about your stay. I am so happy to hear that your stay was enjoyable and memorable. I am delighted to hear that our entire team took amazing care of you during your stay. We thank you for choosing to stay with us, and hope you consider us again in your future travels to Buffalo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VirginiaLove2Travel wrote a review Sep 2022
Virginia Beach, Virginia
5.0 of 5 bubbles
We spent 4 nights here. Upon check in, the front desk staff member was excellent. She gave us all the info we needed. The room was spacious for the 3 of us. I don't like Marriot pillows - too soft. No plane noise as this hotel is directly across the street from the airport (free shuttle). Each staff member we encountered to ask a question was friendly and attentive. The breakfast is 2 hot choices (bagged sausage biscuit or quiche). Cereal and english muffin or bagel but no furit while we stayed here. Nothing special but you will survive. We used the fitness center - small but had all we needed. The staff really make you feel welcome and want to help you at all times. They make this place 5 stars!!
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Date of stay: September 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ally Schmania, General Manager at TownePlace Suites Buffalo Airport
Responded Sep 15, 2022
Dear VirginiaLove2Travel, We are so glad to hear that you enjoyed your stay, we hope to see you again soon for another great stay!
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Kıvanç wrote a review Sep 2020
Syracuse, New York
5.0 of 5 bubbles
I commend the hotel management for their kindness, generosity and attention to detail.
When our room was ready, we received a notification on the Marriott App. I am Titanium Elite and the hotel upgraded us from a studio suite to a one-bedroom suite, which is EXTREMELY RATE at North American Marriott properties.
The hotel is very organized. They offered fulfilling grab-and-go breakfast. The building is newer and very clean. I would love to stay here again.
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Date of stay: September 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Newer and clean rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Norris, General Manager at TownePlace Suites Buffalo Airport
Responded Sep 13, 2020
Dear crunch2018, Thank you so much for your kind words about us. They are surely appreciated and I will be happy to pass them along to the rest of my staff! We are always happy to deliver excellent service to our guests, especially when they are our Elite members such as yourself! Once again, thank you for choosing to stay with us, and I hope you have a great day! Kenneth Merin Front Office Manager kmerin@buffalolodging.com 716-839-1880
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ERNEST P wrote a review Mar 2023
Atlanta, Georgia
3.0 of 5 bubbles
Short handed staff equals problems for guests. Upon my arrival the front desk clerk could not locate my reservation. After catching the Hotel shuttle from the airport recently hit by a snow storm carring my luggage which was totally destroyed. Shuttle driver was nice unon my arrival and departure. The clerk found my reservation, after I pulled out my Marriott confirmation #, the problem was I reserved a room with 2 queen beds but the hotel was out of those rooms. I heard that senario play out all afternoon long. I was told that when you book a room via the Marriott 800 # they can't always guarantee the room type??? Due to the snow storm the hotel was short staffed in the housekeeping dept. My room booked several rooms for a funeral and we expereinced delays with check in. There was also a problem because our rooms were not serviced the next day. We needed clean towels after getting back late from the funeral and family repast. Blame it on the snow storm....
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Date of stay: February 2023
3.0 of 5 bubblesValue
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Peralta, Guest Services / Front Office at TownePlace Suites Buffalo Airport
Responded Mar 21, 2023
Hello, Thank you for taking the time to let us know about your experience while staying with us. I do apologize for inconvenience that you faced during your stay. During storms we try our best to accommodate people in any way we can. With storms they sometime come with travel bans making it hard for some of our employees to be able to come in. I apologize for not being staff and ready for your stay. Hopefully we can make it better the next time. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tara D wrote a review Jun 2022
O'Fallon, Missouri
+1
3.0 of 5 bubbles
The location was good for our needs driving through Buffalo, and the room was very spacious and clean with nice little kitchen area with full fridge/freezer. Only one pillow for each side of the bed on arrival and the shower pressure was very sad, it took me a while to wash the shampoo from my hair! Breakfast choice was very weak compared to others, so a bit of a let down. There is a Starbucks coffee shop in the strip mall right in front of the hotel as an alternative.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Airport noise wasn't as bad as we thought it might be.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ally Schmania, General Manager at TownePlace Suites Buffalo Airport
Responded Sep 15, 2022
Dear tara-stlbrits, We are glad to hear that you enjoyed a stay in one of our spacious suites. We are working on transitioning between the old and new Marriott menus for breakfast, and I am sure the next time you join us you will not be let down! We hope to see you again soon!
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Julian Good wrote a review Dec 2023
5.0 of 5 bubbles
The staff at the Towneplace was incredibly kind and hospitable. Tom who was our shuttle driver was particularly friendly!

The room was spacious and had great amenities such as a full refrigerator, stove top, and even a dish washer. I definitely would return during future travel!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phillipe Lewis, General Manager at TownePlace Suites Buffalo Airport
Responded Dec 15, 2023
Hello! Thank you taking the time to leave feedback about your stay. I am so happy you enjoyed your stay with us, and that Tom took amazing care of you. It was a pleasure to have you stay with us, and we hope to welcome you back again very soon!
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Report response as inappropriate
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Answer from Deniece O
Burlington, Canada28 contributions3 helpful votes
You can schedule the shuttle for anytime you like. That early in the morning it will likely be just your family. It is literally straight across the street from the airport. Very close and fast. You could walk if you wanted.
Answer from Barb E
Erie, Pennsylvania88 contributions23 helpful votes
Sorry. I do not know the answers to your questions.
Answer from P C H
Meridian, Idaho52 contributions68 helpful votes
This hotel does not charge for parking. They do not have a parking garage, just surface parking adjacent to the property. However if you were to leave your car here as opposed to airport parking, I cannot comment on their policy.
ywlmb asked a question Sep 2016
St. Catharines, Canada126 contributions63 helpful votes
Do you offer long-term parking in January? I will stay at the hotel and fly out and not be back for 21 days.
Answer from Kristie E
Buffalo, New York
We have park and fly package rates. Please contact the hotel at 716-839-1880 for further pricing information. We hope to hear from you soon!
Answer from JJ J
1 contribution
Ive stayed in many Marriotts before and never knew it or even suspected any such breech of privacy and I along with any one else would never even of known unless they got caught in the act or accidentally slipped and blurted it out like the manager did when I confronted her about the fraudulent charges added to the credit card bill the day before we checked out. I wish there was going to be a next time so I could set up a nanny cam in our room and catch them if they ever do it again. But now that our co found out that they admit going in our rooms when we were away for a few hours. They no longer want to put any one up in any Merritt esp being that we usually always have sensitive confidential paper work and info in our rooms that pertain to our work and now we are not even going to be allowed to leave any thing in our rooms, if we step out for even a minute. Its to risky esp when a lot of times it contains pass words and other info needed to access the computers and servers for the drug stores conversations we go around the county and do work work on. There are people out there that pay good $ for hotel staff to engage in corporate espionage and if any thing these higher end hotels that the co puts us up in are prob a much greater risk of if then at lower priced places that tend to have less business travelers.
Lara O wrote a tip Mar 2024
1 contribution
1.0 of 5 bubbles
"Do not go here. Find better properties nearby that will appreciate you and your money., your convenience. Not this property ."
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Yes2scotland wrote a tip Feb 2024
Port Dover, Canada585 contributions219 helpful votes
3.0 of 5 bubbles
"Don’t go"
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Mike K wrote a tip Oct 2022
4 contributions2 helpful votes
1.0 of 5 bubbles
"All good but make sure you have toilet paper and tissues"
Read full review
rsoldcarbuff wrote a tip Sep 2022
Toronto, Canada53 contributions44 helpful votes
2.0 of 5 bubbles
"Never use sofa bed."
Read full review
Tara D wrote a tip Jun 2022
O'Fallon, Missouri1,830 contribution215 helpful votes
3.0 of 5 bubbles
"Airport noise wasn't as bad as we thought it might be."
Read full review
Not the right property for you?
There are more places to choose from in the Cheektowaga area.
PRICE RANGE
C$232 - C$311 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkErie CountyCheektowaga
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TownePlace Suites Buffalo Airport - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about TownePlace Suites Buffalo Airport
Which popular attractions are close to TownePlace Suites Buffalo Airport?
Nearby attractions include Jamison Business Park (1.1 km).
What are some of the property amenities at TownePlace Suites Buffalo Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TownePlace Suites Buffalo Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites Buffalo Airport?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at TownePlace Suites Buffalo Airport?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites Buffalo Airport?
Conveniently located restaurants include Anchor Bar, Olympic Restaurant, and Queen City Kitchen.
Are there opportunities to exercise at TownePlace Suites Buffalo Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does TownePlace Suites Buffalo Airport have an airport shuttle?
Yes, TownePlace Suites Buffalo Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does TownePlace Suites Buffalo Airport have airport transportation?
Yes, TownePlace Suites Buffalo Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TownePlace Suites Buffalo Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Buffalo Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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