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TownePlace Suites Buffalo Airport

TownePlace SuitesUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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TownePlace Suites Buffalo Airport
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184 Reviews from our TripAdvisor Community

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Showing 181: English reviews
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Reviewed today NEW

We stayed one night, this time in a king studio. Room was a decent size and was fine for the 2 of us. Breakfast area is very small and gets very congested. No hot eggs just hard boiled and no bacon or ham. But still enough items to fill your belly and get you on the road. All the staff...

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Helpful?
Thank Jim R
toronto
Reviewed yesterday NEWvia mobile

We've stayed here 2 or 3 times. Twice was after arriving by plane from vacation to stay overnight before driving back home. Once was a family overnight shopping trip. It is very clean and spacious. The pool area is nice for the kids. Breakfast area is fairly good sized and nice variety of foods. Great for the price. Right across...

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Helpful?
Thank LovetotravelMom12345
Massachusetts
Reviewed yesterday NEWvia mobile

Stayed at this property for a brief business trip to Buffalo and hadn't visited this property in 18 months and it is clearly starting to show its age. Particularly, the bathroom was clean but not pristine. The tiles needed a more thorough cleaning and are due for a replacement. The bed didn't meet Marriott standards and should be swapped out....

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Helpful?
Thank BostonTraveler99
Finksburg, Maryland
Reviewed 1 week ago via mobile

Spent two great nights here recently. Had a studio king suite. Room was a great size, spotlessly clean and very comfortable. Everything was in perfect condition. Room was quiet. Front desk staff very friendly and efficient. We have a plugin hybrid vehicle and appreciated that they have free charging stations right out front. Great hotel!

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Helpful?
Thank Tom G
Deidra T, General Manager at TownePlace Suites Buffalo Airport, responded to this review

Hello Tom G., Thank you for taking the time to share this positive review with the Tripadvisor community! It was a pleasure to have you as our guest. Our entire team is pleased to know you enjoyed your experience here! We hope you will visit us again!

Massachusetts
Reviewed 1 week ago via mobile

This property is right across the street from the airport in a Marriott "cluster" of hotels. I stay at several TownePlace Suites properties and this easily ranks as the best. The front desk staff were very friendly and seemed genuinely happy to see us, even though we arrived after 9PM and this was a non-revenue generating stay using reward points....

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Helpful?
Thank ToneSavvy
Deidra T, General Manager at TownePlace Suites Buffalo Airport, responded to this review

Hello ToneSavvy, Thank you for taking the time to share this positive review with the Tripadvisor community. It makes our entire team very happy to hear that you enjoyed your visit here. We appreciate you choosing to stay at our property. We hope you will be our guest again soon!

Mississauga, Canada
Reviewed 4 weeks ago

My daughter, her family and myself spent the last weekend at this hotel. It was airy, clean and bright. We had enquired whether the hotel would accept online purchase on our behalf and we would collect the same upon our arrival. We received the tracking showing that the packages were delivered to Front Office, but the staff claim that they...

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Helpful?
Thank jaydonroyston
Deidra T, General Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Jaydonroyston, Thank you for taking the time to share this review with the Tripadvisor community. We are glad you enjoyed the room. We would like to apologize for the confusion regarding your packages being refused. For safety and security purposes, we are unable to accept packages in unregistered guests names and research shows a maiden last name was used....

Brampton, Canada
Reviewed 10 April 2017 via mobile

My family and I stayed at TownPlace Suites for a quick little getaway for my son birthday. I wasn't sure what to expect as I've never heard of TownPlace or stayed at any before. I must say, I absolutely LOVED IT....... its looks brand new from the outside and has 2 other Marriott Brands that we've stayed at before on...

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Helpful?
Thank TJKJ-H
Management response:

Good afternoon TJKJ-H, Thank you for taking the time to write such a great review of our hotel! We are so glad to hear you were able to enjoy our clean rooms, breakfast and accommodating staff. We know how important each of those things are to make a great stay and hope that if you are ever in the area...

Clyde, New York
Reviewed 14 March 2017

I have stayed at this hotel with my family before. We came here again because of that great experience. This was just as good, if not better. Upon check in, the front desk attendant, Johnnie, was very friendly. She was at the desk by herself, and apologized as she was still in training and was having trouble getting our room...

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Helpful?
Thank Stephen L
Deidra T, General Manager at TownePlace Suites Buffalo Airport, responded to this review

Hello Stephen, Thank you for sharing this kind review with the Tripadvisor community. We are glad that you had another positive experience while staying at our hotel! It was a pleasure to have you and your family as our guests! We hope you will visit us again soon!

Vaughan, Canada
Reviewed 18 February 2017

The room was clean and staff was helpful had a slight issue with the fold out bed but a quick clean and everything was good. I would be leaving a 5 star review but the free highspeed is a lie, I even talked to support and they couldn't even tell me what the base speed should have been but were...

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Helpful?
Thank mushi1996
Deidra T, General Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Mushi1996, Thank you for taking the time to share this review with the Tripadvisor community. We are glad you found the hotel clean and the staff friendly. We are concerned to hear about the internet difficulties you faced. Your free access should have been giving you at least 2 mbps and we would like to apologize for that not...

Los Angeles, California
Reviewed 12 February 2017

If you are arriving at the Buffalo Airport late at night, this is a convenient, quality place to stay. The staff is helpful and friendly. The rooms are excellent. It is about 1/2 hour to the Canadian border i.e. Niagara Falls and the hotel gives detailed directions.

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Helpful?
Thank Keith P
Deidra T, General Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Keith P., Thank you for taking the time to share this review with the Tripadvisor community. Our team greatly appreciates your receiving your positive feedback. Thank you for choosing to stay at our hotel. We hope you will visit us again soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff

Additional Information about TownePlace Suites Buffalo Airport

Address: 4265 Genesee St, Cheektowaga, NY 14225-1943
Region: United States > New York > Cheektowaga
Price Range: $165 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Buffalo Airport 2.5*
Number of rooms: 120
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Buffalo Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Buffalo Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious suites”
jaydonroyston, 24 Apr 2017 | Read review
“High rooms, low rooms, all are quiet.”
ChautauquaNY, 24 Dec 2016 | Read review
“You're staying at an airport hotel, not the Ritz. Im sure all the rooms are the same in regards to views.”
chrissH3059XR, 23 Dec 2016 | Read review
“Rooms on the top floor are best for quiet!”
katec433, 1 Dec 2016 | Read review
“don't stay on the second floor (go high)”
NicoleW112, 17 Nov 2016 | Read review
5 of 5
TownePlace Suites
US$129* /night
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HotelQuicklyUS$158
TravelocityUS$129
PricelineUS$129
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Prices are for 1 room, 2 adults
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