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Comfort Suites Buffalo

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Traveller (57)
Room & Suite (40)
Dining (5)
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Overview
  • Excellent43%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (553)
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All reviewsfront deskbreakfast attendantclose to the airportnext morningyogurtthe breakfast areathe shuttle driverpool and hot tubwould stay againpark and flybeds were very comfortableminute driveniagara fallscomplimentary breakfastwalden galleriabuffaloflight
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111 - 115 of 545 reviews
Reviewed December 17, 2015

I obtained a hotel room at the Comfort Suites through a third party booking at a very reasonable rate. As well, I was pleased to learn that it was only going to cost me an extra $40 to keep my car there for five nights....More

Thank Claire W
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded January 15, 2016

I am glad that we have met your expectations with our hotel. Thank you for staying with us and we are looking forward for your next visit before your flight.

Reviewed December 1, 2015

This has been my hotel choice when flying out of BUF. Rated it a 5* back in August 2014, but they hotel's gone downhill since then. Business center doesn't work--2 old computers (1 looks seriously malware infected) that don't connect to the printer--you have to...More

Thank gomerpyle
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded December 3, 2015

Hi gomerpyle, We regret to hear that you weren't thoroughly impressed with our accommodations and services. We are sorry that the noise from other guests disrupted your peaceful stay, but I assure you that we try to be quick to address such issues. We also...More

Reviewed November 24, 2015

Pros: - Good wifi. Cons: - Pool area was freezing. - Hottub was ice-cold. - Bathtub in room had a ring of scum around it (not cleaned). - Bathtub didn't drain. - Beds rolled to the centre. - Breakfast area was small. - Breakfast was...More

1  Thank RogueMonk
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded December 3, 2015

Hi RogueMonk, Thank you for sharing your review. We are sorry to know that you were not able to enjoy as much during your stay. We apologize for the inconvenience this must have caused you. We also appreciate your comments regarding the ways that we...More

Reviewed November 24, 2015

This place is near the airport and is a little tucked away. But it's a Comfort Suite so you have all the amenities plus a good breakfast. Guy at the desk, I think his name was Pete, was great at check in and very helpful...More

Thank DaveS1208
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded December 3, 2015

Hi DaveS1208, Thank you for taking the time to share your review. We are very happy to know that you enjoyed your stay. We aim to provide you and all our guests the best quality customer experience as possible. We are happy to serve you....More

Reviewed November 20, 2015

We have stayed here numerous times but this time we think the new management needs to address attention to housekeeping. The bed linens were clean but when we arrived it was like someone had used the bathroom, the tub area had black residue around the...More

Thank Timbercliffe
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded November 22, 2015

Your comments are important to us and rest assured that these concerns will be looked into and worked on immediately. We would like to apologize for any inconvenience these issues may have caused you and we do hope that you’ll give us another chance in...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Air Conditioning
Things to do
Hot Tub
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$76 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$76 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (57)
Room & Suite (40)
Dining (5)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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PJH2013
June 4, 2017|
AnswerShow all 3 answers
Response from Craigduncan1970 | Reviewed this property |
Call the hotel.
0
Votes
graffinc
April 12, 2017|
AnswerShow all 5 answers
Response from Clifford R | Reviewed this property |
Yup, just ask them
0
Votes
Devin352
August 9, 2016|
AnswerShow all 2 answers
Response from Lindsey C | Property representative |
20 mins
0
Votes
Room Tips
"Choose another hotel!"
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"if you want to use the pullout couch, don't book room 105"
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"Dont believe everything you read. Treat everyone with respect and you will be treated the same."
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"Room clean. Breakfast really poor. No food or ran out"
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