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Comfort Suites Buffalo

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Traveller (57)
Room & Suite (40)
Dining (5)
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Overview
  • Excellent43%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (553)
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All reviewsfront deskbreakfast attendantclose to the airportnext morningyogurtthe breakfast areathe shuttle driverpool and hot tubwould stay againpark and flybeds were very comfortableminute driveniagara fallscomplimentary breakfastwalden galleriabuffaloflight
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121 - 125 of 545 reviews
Reviewed October 19, 2015

We got there early and the front desk staff let us check in early. We like Comfort Suites when we travel. The only drawback is that there is no elevator. Otherwise the room was comfortable. Got to watch a football game in comfort kind of...More

Thank JanetJerry
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded November 11, 2015

Thank you for being a loyal fan of Comfort Suites. I am glad that you enjoyed your stay with us. We are looking forward for your next visit in the area.

Reviewed October 13, 2015

Arrived 10/10/201 at 2AM Checked in and staff wanted a copy of my credit card for what they called incidentals. When I checked out at 1PM, I walked down the stairs(hotel has no elevator). It took about 20 seconds to walk down, the front desk...More

1  Thank Jeff T
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded November 11, 2015

We sincerely apologize for the terrible experience that you had at our hotel. I will surely escalate this to our management to have them resolve it immediately. Again, I'm so sorry for the trouble that this have caused you and your son.

Reviewed October 6, 2015 via mobile

The staff was very friendly and helpful. The hotel is a little worn down. Location was good just remember it's located at the end of the runway (at least it sounded like it did). The breakfast is average, but again the staff was there to...More

Thank BSolli
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded November 11, 2015

I'm glad that you enjoyed your stay due to the excellent customer service provided by our staff. Thank you for recognizing our accessible location. We are looking forward on your next stay in our hotel.

Reviewed October 5, 2015

Went to Homecoming at Buffalo State College, location is about 15 minutes away, easy on and off Rt. 33. Breakfast was adequate, but get there early before all the food is gone. Room was clean and nicely decorated.More

Thank sknewburgh
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded November 11, 2015

I am glad that you enjoyed your stay with us. Thank you for your feedback regarding the breakfast, we will surely forward it to our management to have them look into it and resolve immediately. Thank you for your business and hope to see you...More

Reviewed September 27, 2015

Brought a travel softball team to this hotel. Had problems from the time the block reservations were set up until check out. Hateful people at the desk. My room had a door that was splintered and repaired with formica and screws-no peep hole. Water scorching...More

3  Thank cfreeman2
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded November 11, 2015

We sincerely apologize for your unsatisfactory experience with our accommodations and facilities. Rest assured that everything you shared will be forwarded to our management to have them resolved immediately. Again, I'm so sorry that we didn't meet your expectations and hope you could still give...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Air Conditioning
Things to do
Hot Tub
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$76 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$76 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (57)
Room & Suite (40)
Dining (5)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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PJH2013
June 4, 2017|
AnswerShow all 3 answers
Response from Craigduncan1970 | Reviewed this property |
Call the hotel.
0
Votes
graffinc
April 12, 2017|
AnswerShow all 5 answers
Response from Clifford R | Reviewed this property |
Yup, just ask them
0
Votes
Devin352
August 9, 2016|
AnswerShow all 2 answers
Response from Lindsey C | Property representative |
20 mins
0
Votes
Room Tips
"Choose another hotel!"
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"if you want to use the pullout couch, don't book room 105"
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"Dont believe everything you read. Treat everyone with respect and you will be treated the same."
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"Room clean. Breakfast really poor. No food or ran out"
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