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Holiday Inn Buffalo International Airport

Booking.comUS$85*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Buffalo International Airport
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314 Reviews from our TripAdvisor Community

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Showing 304: English reviews
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Reviewed 1 week ago via mobile

This hotel was not up to par for a Holiday Inn. It was dingy. Also, we had no internet connection all night. The front desk told US to call their IT help line. Is this their customer service?? We called 4 times during the evening. The internet came on for 30 minutes and then nothing. We won't stay there again.

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Helpful?
Thank Mary-Lou S
Stoney Creek, Ontario, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017 via mobile

Traveled from Buffalo to New Your and was pleasantly surprised. There weren't any long waits like you experience in Toronto. The Anchor bar was a added bonus to pass the time. I loved the fact that they had a designated area with rocking chairs for nursing mothers. Wonderful touch!!!! Very classy. Even though there is so much controversies on this...

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Helpful?
Thank Judi B
About Hotel's Favourite Review
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you

Reviewed 4 weeks ago

The property was easy to get to and to park while pulling a trailer. The room was modernized with a great walk in shower with extra space, the bathroom design was very nice with super soft towels, the room carpeting was beautiful and the bed was THE MOST COMFORTABLE BED I have EVER slept in. The breakfast restaurant was super...

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Helpful?
Thank Michele G
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you, we enjoyed having you stay with us!

Toronto
Reviewed 19 March 2017

This is an old hotel that hasn't been renovated for a while. The price included parking for a week. Weird entrance. Every time the door opened the entire lobby was flooded with brutally cold air. Breakfast isn't included. The Sleep Inn next door is a better option. Cheaper and breakfast is included.

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Helpful?
Thank TorontoMichael
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you, We appreciate your comments and will work harder to improve ourselves. We do hope we will get the opportunity to see you again.

Toronto, Canada
Reviewed 5 March 2017 via mobile

This is the second time we have stayed at this hotel. The rooms are clean, everything you need for a one night stay. Its an older hotel but front desk staff are friendly and check in was efficient. We booked through One of the online travel sites and until you hit send you dont know where you get... this is...

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Helpful?
Thank doodlelander
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you, We appreciate your comments and will continue to work to improve ourselves. Hope to see you again soon.

Chester, United Kingdom
Reviewed 22 February 2017 via mobile

A bit of a shock as Holiday Inns go.... must be a very old one. A lot of reviews say it's great - I'm assuming that's to do with the price! We stayed one night on a road trip around the state. The room was musty smelling (saw that on another review) carpet stained, ceiling in shower distorted and wallpaper...

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Helpful?
2Thank Jeepstermack1
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

I am sorry to hear of your experience. I assure you these items will be looked into and corrected. We do hope that in the future you will get the chance to give us another try. Please contact me directly at the hotel and I assure you your stay will be a pleasant one.

Colonie, New York
Reviewed 14 January 2017 via mobile

Stopped over night on our way to Ohio. King size bed very comfortable and room is clean. I read reviews and decided on stay based on reviews from Booking.com. We also had sofa bed which allows someone else to stay. Pet friendly. It has outdoor pool and indoor jacuzzi It has restaurant on premises but we stopped at Denny's which...

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Helpful?
Thank Barretomjj
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you, We look forward to your return.

Toronto
Reviewed 29 December 2016

We regularly shop in Buffalo and used to stay at the Hampton Inn but we have given up on Hilton corporately due to disappointing service. We moved to Holiday Inn so this is our first stay here. We went to the wrong one (Buell Ave is super close to this one) and finally found the right location. The rooms are...

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Helpful?
Thank Miriam W
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Great, thank you. We do have some work to do to keep improving. I apologize for the guest that was smoking, we are smoke free and do our best to enforce. We do hope to get to see you again soon. Thank you

Amsterdam, The Netherlands
Reviewed 28 December 2016

Holiday Inn Buffalo Int.Aiport Stayed one night during our Niagara tour with friends, the shuttle driver was really nice , she was all smile … We were arriving really early and hotel already let us checking in and left our luggage in our room as the nice shuttle driver lady already waiting for us to take us back to the...

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Helpful?
Thank Ephie L
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

Thank you, we enjoyed having you stay with us.

Dubai, United Arab Emirates
Reviewed 14 December 2016

We stayed in this Hotel only for one night because we had to take a flight next day early morning. The front desk was not at all efficient. She gave us disability access room when our booking was for the normal standard room. This was our first time stay in the Holiday inn property which turn out to be a...

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Helpful?
Thank spun123
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

I'm sorry to hear that we did not get you the room type you preferred. I am looking into this to see where a mistake may have been made. Again, my sincere apologies, and we do hope to get the opportunity to see you again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo International Airport Hotel. The hotel features a modern fitness room, Jacuzzi spa, and outdoor heated pool. Our catering facilities can accommodate groups from 10 to 250 people. We are located mile from the Buffalo Niagara International Airport. We offer free 24-hour shuttle service to and from the airport. Long-term parking is also available when you book the Stay, Park & Go rate. The Holiday Inn Buffalo International Airport is 10 miles from downtown Buffalo, 20 minutes to Niagara Falls and only a short drive to the southtowns. We are close to shopping at the Galleria Mall and Eastern Hills Mall. Come and watch the Buffalo Bills play at Ralph Wilson Stadium or the Buffalo Bisons at Coca-Cola Field. Enjoy great music at First Niagara Center, Thursday in the Square, and M & T plaza. Family vacationers will enjoy a short drive to Darien Lake theme park, Martin s Fantasy Island, Buffalo's beautiful waterfront and Niagara Falls. Max's Classic American Grill, our full service restaurant, is home to many favorite s including our thick and juicy burgers, and our own Buffalo Wings. ... more   less 

Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee St, Cheektowaga, NY 14225-2406
Region: United States > New York > Cheektowaga
Price Range: $127 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Buffalo International Airport staff and other travellers.
1 question
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Concordia, Kansas

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Questions? Get answers from Holiday Inn Buffalo International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms face a courtyard which are probably more quiet”
144micheleg, 25 Apr 2017 | Read review
“Corner rooms are great for easy access from parking”
thomasmR695FJ, 1 Nov 2016 | Read review
“Make sure to ask the booking agent if this hotel offers in room fridge and microwave.”
floridavacation48734, 15 Oct 2016 | Read review
“No elevator so choose first floor.”
onlinemsu, 5 Sep 2016 | Read review
“King bed with pullout couch room lacks bathtub”
shaulyaakov, 30 Aug 2016 | Read review
5 of 5
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US$85* /night
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Prices are for 1 room, 2 adults
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