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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen
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199 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen
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Showing 183: English reviews
Detroit, Michigan
Reviewed 20 October 2014

We stayed at this hotel our shopping spree at Woodbury outlet mall. It was very comfortable, clean and there was friendly staff. We slept like a baby in our king beds. Breakfast was delicious like always in Holiday inn's We will be back again.

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Helpful?
2Thank dolphinmaniac
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Dolphinmaniac, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for your wonderful comments regarding our guestrooms being very comfortable, clean and the staff being very friendly. The breakfast is one of the most enjoyed by our guest with the many breakfast choices available. We look forward to your future...

Cincinnati, OH
Reviewed 21 September 2014

I stayed here while on a drive from New England to the Midwest, and this was as far as I expected to get that Thursday. Starting from my arrival late evening (~8:30 PM): (Plus signs are positives, minus signs are negatives, multiple negatives show extra emphasis) + Friendly front desk staff on check in -- Public hallways, both first floor...

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Helpful?
1Thank 359magi
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear 359magi, Thank you for your recent stay with us and for reviewing our property. I am happy to know that your check- in was smooth and that you enjoyed the food selection. However, I understand that your stay was not 100% satisfactory due to the condition of the room, specially the air condition system and the level of service...

Reviewed 7 September 2014 via mobile

The bedroom had a bad smell and the bathroom had a different bad smell. It looked clean to me, but simply stunk. Everything else is as expected. Easy, ample parking. Polite, but slow check-in. Fast check out. There was a breakfast but I didn't try it. In sept 2014 there was road construction that made it difficult to get in...

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Helpful?
2Thank Regina L
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Regina L, Thank you for choosing the Holiday Inn Express. I would like to apologize for the bedroom and bathroom having a bad smell. Our Engineering department is working on correcting the problem in the room. I apologize for the construction due to a new construction of a Taco Bell at the entrance of our driveway. The construction is...

canada
Reviewed 6 September 2014

We stayed at the this Holiday Inn Express for one night during the first week of September. Our week long road trip also included a stay at two other Holiday Inn Express properties (one great, one awful) and a Double Tree stay. We were traveling with four teenagers and this was one of very few hotels that allows six people...

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Helpful?
Thank alpenmicho
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Alpenmicho, Thank you for choosing the Holiday Inn Express. We apologize for the issues that you have encountered at the property such as the sofa bed and room cleanliness and breakfast. Our staff has purchased new mattresses for the pull out sofa beds and in the process of replacing the old ones. We have met with the housekeeping team...

Rotherham, United Kingdom
Reviewed 2 September 2014

We stayed as quite a large group of friends and found the room of a good size and the bathroom was very nice. The fridge was a useful addition too. The staff on the desk were very helpful with directions to food nearby, we went with a nice sports bar nearby which had very nice food. The breakfast provided by...

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Helpful?
3Thank yatomi1006
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Yatomi1006, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to thank you for your comments in regards to the room being a good size and our front desk staff being very helpful with directions to the nearby restaurants. We are working on adding additional tables and chairs and waiting on the manufacturer. We...

Clifton, New Jersey
Reviewed 28 August 2014

Recently, I stayed at this Holiday Inn in Chester, New York on August 14, 2014. I arrived a bit earlier and thanks to the front desk clerk, Morris, he was able to have my room ready at 2:30pm with a front view and in a quiet location away from truck noise on Route 17. The clerk exhibited professional service and...

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Helpful?
1Thank tg2151
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear TG2151, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for the wonderful comments regarding one of our valued employees Morris who was able to accommodate you during your stay with your preferences in room location and early check in. I have presented your comments to Morris and we will...

Reviewed 14 August 2014

Due to my husband and I's current living situation we were placed at this hotel, quite convenient in retrospect of location and being that the highway is easily accessible - I thought perfect. There are also plenty of restaurants and nightlife around the area and even in walk-able distance. Not to mention they are a pet-friendly hotel (which is also...

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Helpful?
Thank Peanut_5165
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Purr8728, Thank you for choosing the Holiday Inn Express. I would like to personally apologize for the room not being cleaned to your standards and garbage cans being full by the side entrances. Our hotel staff has been made aware of the situation and our priority is to make sure those trash cans are being emptied regularly. Please let...

Cleveland, Ohio
Reviewed 7 August 2014

great free hot breakfast; nice pool.. we were told a baseball team would be staying there and we asked to not be near them so management obliged. close to highway and NYC about an hour away. room was updated and bathroom nice and large

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2Thank mkwiatk
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear mkwiatk, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for the wonderful comments regarding our great free hot breakfast and our nice pool. On behalf of the staff we are glad that you were very happy with the room we recommended. We look forward to your future stay with...

Brooklyn, New York
Reviewed 24 July 2014

The hotel overall was very nice. The room was clean. The breakfast had the standard nice variety of Holiday Inn Express hotels. I would stay again at this hotel. The hotel was a 50 minute drive to Loch Sheldrake in the Catskills and there was no traffic when I drove early Friday morning.

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Helpful?
1Thank Professor18
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Professor18, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to thank you for the wonderful comments regarding the hotel overall being very nice and the room being clean. Our staff does a great job in changing the breakfast menu and having a good variety each day. We look forward to your future stay...

Reviewed 6 July 2014 via mobile

We had a good visit that was going bad however management made up for it and tried to correct everything. The old mattress wasn't getting fixed during our visit but I'm sure they are going to fix. The mass of kids going to a baseball tournament couldn't be fixed but they tried to contain then group, kids will be kids....

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Helpful?
Thank Nysaao
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Nysaao, Thank you for choosing the Holiday Inn Express in Chester, NY. We would like to thank you for your wonderful comments regarding our staff and glad that we were able to correct any issues right away. Hotel has purchased new mattresses and we have replaced the ones needed to be replaced. We look forward to your future stay...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites, Chester! Conveniently located in the beautiful Hudson Valley area, the Holiday Inn Express, Chester is just 8 miles from the Woodbury Common Premium Outlets and 20 miles from West Point Military Academy, Bear Mountain State Park and Mountain Creek Ski and Water Park. The Chester Industrial Park, less then 1 mile away, includes companies such as C&S Wholesale Grocers, Amscan and Steris. Also, located close by, Orange Regional Medical Center and Saint Anthony's Community Hospital. If you are flying into the Orange County area, we are 17 miles away from Stewart International Airport, and 60 miles from JFK, LaGaurdia and Newark Airports. Public transportation to and from New York City is available through Shortline Bus/Coach USA Company, 1 mile from Holiday Inn Express and Metro-North Train Station only 8 miles from Holiday Inn Express. Come Stay Smart at the Holiday Inn Express Hotel & Suites in Chester! Relax and enjoy by our large heated indoor pool and Jacuzzi. The complimentary Express Start Breakfast Bar includes our signature cinnamon rolls - delicious! All rooms have coffee makers, hair dryers, irons and ironing boards. Complimentary WiFi is available throughout the entire hotel. Planning a meeting or event in the area? The Holiday Inn Express Hotel & Suites Chester has a board room and a party room - great for baby or wedding showers! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

Address: 2 Bryle Pl, 2 Bryle Place, Chester, NY 10918-3300
Region: United States > New York > Chester
Price Range: $179 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Chester - Monroe - Goshen Hotel Chester
Holiday Inn Chester
Chester Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like to stay on the first floor and in the back.”
941KathyC, 9 Jan 2017 | Read review
“We only had one room however it was excellent.”
edwardshoemaker20, 9 Jan 2017 | Read review
“In this hotel the A/C units are quiet. Avoid the renovated Holiday Inns because they have replaced them with noisier units.”
Engineer947, 14 Dec 2016 | Read review
“I think all rooms are near lumpy identical”
zpalm, 19 Oct 2016 | Read review
“I don't think it matters”
jack14252015, 4 Oct 2016 | Read review
5 of 5